From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Vehicle complaints, the number of cars affected, and the corresponding remarks or solutions.
| Identifier | ExFiles\Box 47\2\ Scan086 | |
| Date | 11th October 1928 guessed | |
| -4- Nature of Complaint. | No. of Cars. | Last Qtr's. Total. | Remarks. Brakes Squeaking. | W. 5. N. 34. P. 2. Total 41. | 26. | Anti-squeak device is now standard on Production. We are finding that in spite of doing everything we know including anti-squeak devices, dust excluders and roughing liners, we can only effect a temporary cure. In some persistent cases we have had to fit new liners and change the brake drums. Fabric Coupling Failures. | W. 5. N. 23. P. -. Total 28. | 27. | Improved method of attaching plates now standard on Production. Slipper Drive Seized. | W. 11. N. 24. P. 5. Total 40. | 25. | The latest Cotton Duck fabric with reduced poundage is proving satisfactory. Clutch Jaggers & Slipping. | W. 9. N. 13. P. 4. Total 26. | 14. | A 50% mixture of oil and paraffin will overcome the jaggers, but if overdone will cause slipping. Phantom clutches appear to require a lot of attention to keep them in a really nice condition. Exhaust Cut-Out Sticks. | W. 9. N. 14. P. -. Total 23. | 18. | New design standardised. | ||