From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter to a customer regarding suspension issues and an invitation to test drive the new Wraith.
| Identifier | ExFiles\Box 107\3\ scan0145 | |
| Date | 18th October 1938 | |
| 561 Rm{William Robotham - Chief Engineer}4/R.{Sir Henry Royce} 18th October, 1938. W. Tozer, Esq., Sugworth Hall, BRADFIELD DALE, Nr. Sheffield. Dear Tozer, Many thanks for your letter of October 11th. I wish you had looked us up on Sunday at 6.15., and hope you will do so next time you come to Kedleston. The swaying of your present car is difficult to deal with without making the suspension harsh. The position is, we reached a certain point in design development on the 25/30 where we found it was very difficult to make further progress in increasing the comfort of the car without upsetting its controlability. We, therefore, had to make fundamental alterations in the frame and front suspension, and these are incorporated in the new 30 H.P. Wraith which has just been announced. If we could have achieved the same results without basic alterations we should certainly have done so. I can only suggest that next time you are coming this way, you will let me know, and I will arrange for your to try a Wraith just to convince you of the improvement which has been made. This is not an attempt to sell you a car, as I am an engineer and not a salesman, but it will show you our difficulties with regard to improving your present car. Yours sincerely, | ||