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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer enquiry about oversize tyres and the need for a standard response.

Identifier  ExFiles\Box 81\1\  scan0131
Date  11th March 1914
  
R.R. 657. (100H) (V.V. 663. 9.3.14) E.P. 6166.
ROLLS-ROYCE LIMITED,
NIGHTINGALE ROAD, DERBY.
TELEGRAMS : "ROYCAR," DERBY.
TELEPHONES : 476 (Four Lines).

Routing List:
Names and Indicating letter. Initial of person addressed.
A Mr. ADAMS
By Mr. BAILEY
Bn{W.O. Bentley / Mr Barrington} Mr. BARRINGTON Na.{Mr Nadin}
B Mr. BEREND SP.{Mr Spinney}
Bt{Capt. J. S. Burt - Engineer} Mr. BURT Mcr.
Cn{Mr Chamberain} Mr. CHAMBERLAIN
Cr{Mr Cra???ster / Mr Chichester} Mr. CHICHESTER
C Mr. COWEN
Cx{Major Len W. Cox - Advertising Manager} Mr. COX
D Mr. DeLOOZE
Da{Bernard Day - Chassis Design} Mr. DAY
E Mr. ELLIOTT W.M.
F Mr. FRIESE
Hy{Tom Haldenby - Plant Engineer} Mr. HALDENBY
Hm{Capt. W. Hallam - Head Repairs} Mr. HALLAM
H Mr. HANBURY
J Mr. JOHNSON
JS{Mr Johnson's Secretary} Mr. JOHNSON'S Secretary
K Mr. KILNER
Mac{Mr Macintosh} Mr. MACINTOSH
Mcr Mr. MERCER
M Mr. MOON
Na{Mr Nadin} Mr. NADIN
PN{Mr Northey} Mr. NORTHEY
O Mr. OLDHAM
Pa{Mr Paterson} Mr. PATERSON
EP{G. Eric Platford - Chief Quality Engineer} Mr. PLATFORD
Rn{Mr Robinson} Mr. ROBINSON
R Mr. ROYCE
RS{Sir Henry Royce's Secretary} Mr. ROYCE'S Secretary
JR{Mr James Royce} Mr. JAMES ROYCE
Sn{Mr Sanderson} Mr. SANDERSON
LHS{Lord Herbert Scott} LORD HERBERT SCOTT
Sp{Mr Spinney} Mr. SPINNEY
V - VIENNA
Wa{Mr Wallis} Mr. WALLIS
Whr{Mr Wheeler} Mr. WHEELER
Wd{Mr Wood/Mr Whitehead} Mr. WHITEHEAD
Wor{Arthur Wormald - General Works Manager} Mr. WORMALD

[STAMP: RECEIVED 11 III 1914]

[Handwritten Note]: x9/7

Re. Mrs Hare. 1319.

Attached is copy of letter received from the chauffeur to the above customer; you will notice that he asks for our opinion on oversize tyres. Will you kindly let me have your remarks as to what we are to reply, to him, and what we should reply in all similar cases. We may say we are getting these enquiries some- -what frequently.

[Initialled]: WOR{Arthur Wormald - General Works Manager}

[WATERMARK: DICKINSON BOND 1804 MADE AT CROXLEY]

This sheet must be filed with the correspondence to which it refers.
  
  


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