Rolls-Royce Archives
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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Efficacy and composition of 'Miracle Oil' and proposing wording for customer responses.

Identifier  ExFiles\Box 32\4\  Scan123
Date  11th January 1923
  
X1588

H1/TB/11.1.23

S/W.
Hs.{Lord Ernest Hives - Chair} fr om H.{Arthur M. Hanbury - Head Complaints}

Re:- MIRACLE OIL.

I have your Hs{Lord Ernest Hives - Chair}6/LG9.1.23. As you do not give me the actual words we can use to customers, what do you say to the following:-

" Our own tests of the oil in Rolls-Royce cars
"have not indicated to us anything to justify the
"claims made for it by the makers."

" There are wellknown conditions existent on cer-
"tain cars when it is a definite advantage to add a
"small quantity of any lubricating oil to the petrol.
"Against this, in certain cases it must be said there
"are definite disadvantages in adding a lubricant."

" Before deciding to use permanently a very expen-
"sive lubricant mixed with the petrol, it might be a
"good plan to try a similar quantity of a quite cheap
"oil of the same character."

In connection with the above wording, and especially in connection with the last sentence, an owner may say - "Yes, but what is the character?" Is there any harm in mentioning, con-stituents of Miracle Oil if your analysis has shewn what they are? I seem to remember that somebody said it had a spermaceti basis. Is this so, and can one say so?

H.{Arthur M. Hanbury - Head Complaints}

[STAMP] RECEIVED JAN 31 1923
  
  


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