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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from Klaxon Limited regarding issues with a windscreen wiper's lubrication and a bolt failure.

Identifier  ExFiles\Box 167\5\  img130
Date  22th December 1934
  
TELEGRAMS: KLAXONET, LONDON.
TELEPHONE: WELBECK 8367 (2 LINES).
ESTABLISHED 1909.

Handwritten: r/6115

DIRECTORS: J.{Mr Johnson W.M.} F.{Mr Friese} MONNOT. U.S.A., C. R.{Sir Henry Royce} GENTRY., E.{Mr Elliott - Chief Engineer} T. COOD.
SECRETARY: L.D. PEARCE.
WORKS: BIRMINGHAM.

KLAXON
LIMITED
FACTORY SIGNALS
"The Value of Sound in Industry"

MANUFACTURING ELECTRICAL ENGINEERS.
36 BLANDFORD STREET,
LONDON W.1

YOUR REF. HS{Lord Ernest Hives - Chair}/WST/2/MA
OUR REF. CRG/MP.

Messrs Rolls-Royce Limited.
Derby

Twenty-second December 1934

Dear Sirs,

Attention of Mr. West

Your letter of the 20th inst, under the above reference, to hand.

We regret to note your remarks regarding the Windscreen Wiper fitted to one of your chassis which has been undergoing a test in France.

The point regarding lubrication rather alarms us, because in our opinion sufficient lubrication is provided for a period of two years. We did, however, receive a box from Mr. Evans in London, where the whole of the grease had been removed, and which was fitted to a Car without any grease whatsoever.

We regret to note also that you had a failure due to the slackening of the bolt securing the Wiper Arm. This is a matter which has had our attention, and a special insert is now fitted to the Arm which provides more mass, thus ensuring a uniform tight fit.

Yours faithfully,
KLAXON LIMITED.

C.R. Gentry
[Signature]
Director
  
  


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