From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Faulty starter motor from chassis 76-A-2.
| Identifier | ExFiles\Box 47\4\ Scan248 | |
| Date | 10th October 1923 | |
| Y4384 BY. {R.W. Bailey - Chief Engineer} (crossed out) c. EFC. {E. Fowler Clarke - Electrical Engineer} (crossed out) c. Mr. Brock. EP {G. Eric Platford - Chief Quality Engineer} /CEP24/H10.10.23. re. Chassis 76-A-2. Ezra. In accordance with your request to see all faulty electrical units removed from 20-HP chassis, we are today sending to your office, starter motor No. 390 complete with drive, which has today been returned by Mr. Evans, Lillie Hall, from the above car. Mr. Evans reports that the driver of the above car complained that his starter motor was not working. Upon dismantling this unit the trouble was found to be due to one of the washers having broken inside the starter motor mechanism. Will you please have this unit inspected, repaired and reported on. We shall be pleased to receive your recommendations as to who should be charged for the replacement supplied to the customer. As has been issued for the repair. Order Number 51014 Incidentally, we have not yet supplied a replacement to Mr. Evans for the one he has fitted to the customer's car in place of the above. We shall be glad, therefore if this starter motor can be repaired quickly and returned to us, so that we may return same to Mr. Evans. EP {G. Eric Platford - Chief Quality Engineer} /CEP. Thn | ||