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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Issues with rubber spring shackles on the Phantom III model, specifically regarding loss of control.

Identifier  ExFiles\Box 95\2\  scan0153
Date  18th December 1936
  
346.

By.{R.W. Bailey - Chief Engineer} from Rm.{William Robotham - Chief Engineer}
c. to Hs.{Lord Ernest Hives - Chair}
c. to RHC.{R. H. Coverley - Production Engineer}

Rm{William Robotham - Chief Engineer}17/R.18.12.36.

P.III ROAD SPRINGS.

We agree that the outlook towards rubber spring shackles is now entirely different to what it was six months ago.

The wave of customers' complaints regarding tyre noise has not materialised, even though the cars which have already been produced did not have the rubber between the springs and the axle. We have crystalised our views on the loss of control on the rubber shackles, it is worse than we supposed.

We do not think at the moment, therefore, that anyone is justified in saying it is unwise to produce cars with the small spring eye if by so doing scrap can be avoided.

Rm.{William Robotham - Chief Engineer}
  
  


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