From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter concerning a customer complaint of radiator movement on car 16-MS and the dispatch of parts for repair.
| Identifier | ExFiles\Box 27a\1\ Scan059 | |
| Date | 23th June 1932 | |
| X4013 Mr. Robinson at Berlin. From Hs{Lord Ernest Hives - Chair}/Les.{Ivan A. Leslie} Hs{Lord Ernest Hives - Chair}/les.1/MA.23. 6. 32. X457 FAIRHURST'S CAR 16-MS. We have heard from C. to say that Fairhurst's car 16-MS. has a complaint of radiator movement. C. suggested that you should deal with this complaint and asked us to send you the necessary information. As we have discussed this particular complaint with Paris, we suggested that if Fairhurst would agree the car should be dealt with by Paris on its return. As we do not know if this is possible, we are sending you the necessary information and material in case you are called upon to rectify this complaint. Hs{Lord Ernest Hives - Chair}/I.A.Leslie. Attached :- Hs{Lord Ernest Hives - Chair}/Les.1/MA.21.6.32. 4 rubbers F.84539 1 alum packing E.82714 3 packing washers E.80622/3/4 1 washer E.78169 | ||