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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Extract from a customer letter regarding a recurring clutch slip issue on a car, and the internal discussion for a solution.

Identifier  ExFiles\Box 89\2\  scan0135
Date  15th November 1935
  
S/W
Hs{Lord Ernest Hives - Chair}/Rm.{William Robotham - Chief Engineer}

11X43

C1/C15.11.35

Re Chassis No. B.189.AE..A.H.R.Fedden.
---------------------------------------

The following is extract from letter received from Mr.Fedden of the Bristol Aeroplane Co:-

"It may interest you to know that I have now done 27,800 miles on this car, and last September I took it on the Continent for my holiday and did a total of 2,800 miles, including some very bad roads and hills in Styria and Corinthia in Southern Austria.
The car behaved, on the whole, very well..

One trouble I struck in Austria, viz. clutch slip, which on investigation I found to be due to the pedal touching the sloping footboard ramp; I adjusted it carefully, but after a further 1,000 miles the same thing occurred. I made another adjustment, and since my return I have had a recurrence and have made a further adjustment. Everything is all right in the clutch at the present moment, but it rather looks as if wear is taking place.

I shall be glad to know if you have experienced anything of a similar nature on this type, and what you recommend.

I am very busy at the present time and using the car a great deal, and it will be impossible to spare it before Christmas, but I should like to have your advice in regard to the clutch."

In regard to the clutch, as you know him very well I think perhaps the best way would be for you to write and give him some advice.

I do not know whether you will consider this a case of a certain amount of misuse, or not.

C.

[Handwritten text]
Axle ratio.
Clutch. Cost of new flywheel & clutch. ?. See Hd.{Mr Hayward/Mr Huddy}
  
  


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