From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer complaints about a 'wobble' on two chassis and potential solutions.
| Identifier | ExFiles\Box 47\5\ Scan036 | |
| Date | 23th March 1926 | |
| To Hs. {Lord Ernest Hives - Chair} from Hm. {Capt. W. Hallam - Head Repairs} X4118 Hm {Capt. W. Hallam - Head Repairs} 6/W23.3.26. Re Chassis No. GPK.43 - Mackay, Harrogate. " " GSK.76 - J.E. Hutton. We send you herewith copies of correspondence which we have received this morning from BJ. BJ. is evidently alarmed on account of the paragraph in D {John DeLooze - Company Secretary} /BP6/CW19.3.26, against which we have put a mark. If you would give me a list of the points which you mentioned to me which you consider are improvements, and are standardised, also a list of the improvements which are not standardised, I would forward same on to BJ. with any comments you may wish to make; or perhaps you would prefer to send it on to BJ., in which case I should very much like a copy. It is fairly obvious that we shall have to have the cars at the Works, and that even if we cannot at the present time make a permanent cure we might be able to do something to enable the cars to be used without the wobble, until such times as we have standardised more friction, or new Shock Absorbers, or something else which will be a permanent cure. If you are agreeable to this, and will let me know I will write it to BJ. to enable him to do something in the case of the two complaints he mentions. Hm. {Capt. W. Hallam - Head Repairs} Att: Copy of BJ7/H22.3.26. " " CWB2/DN20.3.26. Extract from letter dated 21.3.26 from Mr. Hutton. Copy of D {John DeLooze - Company Secretary} /BP6/CW19.3.26. [Watermark: MADE AT CHROXLEY] | ||