From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
The production and distribution of axle control parts to resolve customer complaints.
| Identifier | ExFiles\Box 174\3\ img109 | |
| Date | 10th November 1936 | |
| -3- Rm{William Robotham - Chief Engineer}20/R.10.11.36. GWH.{George W. Hancock - Head Chateauroux} The Works are going right ahead making axle control parts. Will you please let me know how many sets you want to satisfy customers who have recurrent complaints, and also where you would like the parts sending. Rm.{William Robotham - Chief Engineer} | ||