From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from S. Smith & Sons to Rolls Royce regarding a report on faulty Petrol Tank Gauge Units and a Petrol Meter.
| Identifier | ExFiles\Box 167\4\ img039 | |
| Date | 27th July 1934 | |
| ENGINEERING AND ALLIED EMPLOYERS' NATIONAL FEDERATION CONTRACTORS TO, ADMIRALTY, WAR OFFICE & AIR MINISTRY BY APPOINTMENT TO HIS MAJESTY THE KING TELEPHONE: GLADSTONE 3333 (80 LINES). TELEGRAMS: SPEEDOFAC, PHONE, LONDON. CABLES: SPEEDOFAC, LONDON. CODES: MARCONI, COMMERCIAL, BENTLEY'S. BRANCHES AT PARIS MILAN SYDNEY WELLINGTON AGENCIES AND SERVICE STATIONS THROUGHOUT THE BRITISH EMPIRE AND IN ALL THE PRINCIPAL COUNTRIES S. Smith & Sons (Motor Accessories) Ltd CRICKLEWOOD WORKS LONDON, N.W.2 SHOWROOMS & DEPOTS 179-185 GT PORTLAND ST LONDON, W.1. 26-33, COX ST LIVERY ST BIRMINGHAM 14a, JACKSONS ROW DEANSGATE MANCHESTER 21, DRURY STREET GLASGOW DUBLIN & BELFAST Please quote our reference: S.1. SALES DIRECTOR'S OFFICE. 27th July 1934. Messrs. Rolls Royce Ld, DERBY. Attention of Mr. H.{Arthur M. Hanbury - Head Complaints} E.{Mr Elliott - Chief Engineer} West. Dear Sirs, Further in reference to yours of the 17th instant regarding faulty Petrol Tank Gauge Units and Petrol Meter. We have received a report from our works to the effect that the fault of the Tank Unit was the result of a bent pinion. In the case of the Meter, the instrument was badly poised and the pointer would not return to zero. All the instruments concerned were manufactured and despatched to you prior to the super-inspection which was recently instituted and we are confident that failures of this nature cannot occur in our present production. With renewed assurances that every possible effort is being made to give you equipment which is in keeping with your excellent productions. We beg to remain, Yours faithfully, For S. SMITH & SONS (MOTOR ACCESSORIES) LTD. C.W. menoh SALES DIRECTOR | ||