From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Follow-up on customer complaints regarding the 20-HP chassis petrol filler cap being too easy to remove and allowing dust ingress.
| Identifier | ExFiles\Box 49\3\ Scan252 | |
| Date | 2nd July 1923 | |
| X4266 Hs. {Lord Ernest Hives - Chair} [REDACTED] EP {G. Eric Platford - Chief Quality Engineer} /Thn5/Hl2.7.23. re. PETROL FILLER CAP - 20-HP CHASSIS. Further to our EP {G. Eric Platford - Chief Quality Engineer} 8/H23.5.23, referring you to a report received from India with regard to the trouble of dust getting in under the petrol filler cap, we have now received a complaint from a customer that he considers this petrol filler cap much too easy to remove, and has resulted in it being interfered with whilst his car was standing in the street. EP {G. Eric Platford - Chief Quality Engineer} /Thn. | ||