Rolls-Royce Archives
| Identifier | Entry | ||
| scan0001 | The fitting of untested experimental parts to a test car and the associated safety implications. | ||
| View original record | 1113. To Hs. Rm/GWH.3/JH.1.1.37. French Tests. It seems to be a growing condition when experimental features are being fitted to a 15,000 miles test car, which has not been tested out in any shape or… | ||
| scan0002 | Safety of parts fitted to the 6.B.IV test car for French tests. | ||
| View original record | GWH. from Hs. Hs3/R.2.1.37. FRENCH TESTS. Whoever signs instructions to the Fitting Shop takes the responsibility for the safety of parts fitted on 10,000 miles test cars. In the particular case of… | ||
| scan0003 | Sending a set of fan blades and a balance weight by air mail with fitting instructions. | ||
| View original record | 113 Rm/GWH. from Rm/Std. Rm/Std12/R.4.1.37. We are sending you by air mail the set of fan blades which we wish you to run on 6.B.IV. Will you please fit these to the existing hub and also fit the… | ||
| scan0004 | Arranging for a driver and other personnel for car 3.B.IV. | ||
| View original record | 1113 HOTEL DE FRANCE, CHATEAUROUX. Indre. France. GWH/2/JAB. 5th January 1936 To. Rm. 3. B. IV. I have made arrangements with Mr. Clarke at Kingsbury to loan me a Driver for 3.B.IV. He could bring the… | ||
| scan0005 | Telegraph message reporting a big end failure and that particulars will follow. | ||
| View original record | B or C Charges to pay s. d. TIME OF RECEIPT PM 1 18 POST OFFICE TELEGRAPHS. 11/3 If there is doubt about the accuracy of any part of this telegram ring “Telegrams Enquiry” or call at the Office of… | ||
| scan0006 | Shipment and use of a new variety of EP oil for a back axle in France. | ||
| View original record | 1113. GWH. from Rm/Gry. Rm/Gry7/R.6.1.37. Wakefield's are sending to you at Chateauroux the drum marked "Rolls-Royce EP Oil". This did not arrive in Derby in time for us to fill the back axle in… | ||
| scan0007 | Engagement of a new typist and arrangements for office space and meetings for quarterly complaints. | ||
| View original record | 1112 Rm/GWH. from Rm. Rm8/R.7.1.37. SECRETARIAL WORK IN CONNECTION WITH QUARTERLY COMPLAINTS. I am engaging an additional typist for the Experimental Department. From the time she commences work, we… | ||
| scan0008 | Adhesion properties of RR.56 bearing metal compared to white metal during the bedding-in of Bentley crankshafts. | ||
| View original record | [Handwritten]: 11 3 HOTEL DE FRANCE. CHATEAUROUX. Indre. France. Rm/GWH/IO/JAB. 9th January 1937 To. Rm. Bentley. BEARINGS. With regard to RR.56 bearing metal. It has been pointed out to me that this… | ||
| scan0009 | Invoicing discrepancies for car garaging and a loaned driver for a Bentley test. | ||
| View original record | 1113 HOTEL DE FRANCE, CHATEAUROUX, Indre, France. Rm/GWH/6/JAB. 9th January 1937. To. Rm. I have received your memos. The two invoices I am taking up with Paris as I do not agree with their figures.… | ||
| scan0010 | Scheme for extra oil to the push rods on the Phantom III. | ||
| View original record | 1112. HOTEL DE FRANCE, CHATEAUROUX. Indre. France. Rm/GWH/II/JAB. 9th January 1937. To. Rm. PHANTOM III. Re.Scheme for extra oil to the push rods. I enquired at Lillie Hall about the two Phantoms… | ||
| scan0011 | Bearing situation in France and its policy implications. | ||
| View original record | 1112. [Handwritten] Hs. [Handwritten] I asked G.W.H. for his opinion [Handwritten] Rm. HOTEL DE FRANCE, CHATEAUROUX, Indre. France. Rm/GWH/7/JAB. 9th January 1937. To. Rm. RE. BEARING SITUATION IN… | ||
| scan0012 | Test report memo on the handling and ride comfort of a specially sprung 25 HP car. | ||
| View original record | 1113 HOTEL DE FRANCE. CHATEAUROUX. Indre. France. To. Rm. At Sr's request I went up to Paris Thursday night to try a specially sprung 25 H.P. car with a controlled front roll-rod. The read springs are… | ||
| scan0013 | Profit analysis on Bentley sales in France and a related situation in Paris. | ||
| View original record | 1113 Rm/GWH. from Rm. Rm/GWH4/R.11.1.37. Thanks for Rm/GWH7/JAB.9.1.37., I am trying to find out what is the average profit which remains on a Bentley sold in France at the expiration of the guarantee… | ||
| scan0014 | Request for details on the torsional stabiliser or rear road springs of a car sprung by Paris. | ||
| View original record | To G.W.Hancock Esq., C/O Hotel de France, Chateauroux, Indre, FRANCE A113 Rm.7/AP.11.1.37. Your note on the car sprung by Paris is interesting. We should like to have any details which are available… | ||
| scan0015 | Complaint about a rattling noise on a Bentley due to a clip falling off the front expansion box. | ||
| View original record | 11/3. HOTEL DE FRANCE. CHATEAUROUX. Indre. France. Rm/GWH/4/JAB. 11th January 1937. To. Rm. COMPLAINTS. In December I sent a memo and a sketch dealing with the rear lagging clip on the front expansion… | ||
| scan0016 | Complaints regarding the poor enamelling and finish on Bentley 25/30 HP model engines. | ||
| View original record | 1113. HOTEL DE FRANCE, CHATEAUROUX, Indre, France. Rm/GWH/2/JAB. 11th January 1937. To. Sg. c.c. Hr. c.c. Dy. c.c. Rm. COMPLAINTS. BENTLEY & 25/30 H.P. There is a general complaint that the enamelling… | ||
| scan0017 | Phantom III complaints of low-speed wobbles due to cross steering tube issues. | ||
| View original record | To. S.S. (crossed out) c.c. H.S. (crossed out) c.c. E.W. (crossed out) c.c. Ry. (crossed out) c.c. Rm. 1113. HOTEL DE FRANCE, CHATEAUROUX. Indre. France. Rm/GWH/S/JAB. 11th January 1937. PHANTOM III.… | ||
| scan0018 | Complaint of a rattling clip on the Bentley's front expansion box and the proposed solution. | ||
| View original record | HOTEL DE FRANCE. CHATEAUROUX. Indre. France. Rm/GWH/4/JAB. 11th January 1937. To. Rm. [Handwritten]: Wyman What about it? Rm COMPLAINTS. In December I sent a memo and a sketch dealing with the rear… | ||
| scan0019 | Confirming a modification for a rear lagging clip has been implemented on all production cars. | ||
| View original record | To G.W.Hancock Esq., C/O Hotel de France, Chateauroux, Indre, FRANCE. 1113 Rm/Whym.12/AP.18.1.37. Re. your memo Rm/GWH.4/JAB.of the 11th inst. Modification was instructed for this rear lagging clip… | ||
| scan0020 | Message to Hancock in France with instructions to make a phone call. | ||
| View original record | 11/3 18.1.37. HANCOCK HOTEL DE FRANCE CHATEAUROUX INDRE FRANCE. RING ME BETWEEN SEVEN AND TEN TONIGHT. DUFFIELD 94 W.A. ROBOTHAM. | ||
| scan0021 | The dispatch of three sets of Bentley front axle control units. | ||
| View original record | 111 3 W/K. KC. from Rm/GWH. Rm/GWH10/R.22.1.36. BENTLEY FRONT AXLE CONTROL. The Works are despatching to you to-day 3 sets of the latest front axle control. When dealing with a complaint of this… | ||
| scan0022 | Usage information for a Bentley Chassis B.137.EJ regarding cylinder bore wear. | ||
| View original record | 1245 113 W/P. To Sr/VA. from Rm/GWH. Rm/GWH.10/AP.25.1.37. BENTLEY Re. Chassis B.137.EJ. - Mr.Allizon. The small amount of wear of the cylinder bores in the above car is very interesting. We should… | ||
| scan0023 | Prevalent rattles in the rear exhaust suspension. | ||
| View original record | To Rm. from Rm/GWH. By. Rm/GWH2/M.1.2.37. 1113 CrickleWood. 29th January, 1937. 25/30. Rear Exhaust Suspension. Rattles from the rear suspension are still prevalent. This job was taken up some… | ||
| scan0024 | Faults with brakes, distributors, and camshaft covers on a Phantom III chassis. | ||
| View original record | γ 111 3 To Rm. from Rm/GWH E. By. Rm/GWH1/M.1.2.37. Cricklewood. 29th January 1937. PHANTOM III. Brakes. I am forwarding to you a set of broken brass rivets which was found on Chassis 3AZ-28. The… | ||
| scan0025 | Faults found on a Phantom III regarding brake binding, distributor issues, and oil leaks from camshaft covers. | ||
| View original record | WST Swdl. A.F.M. To Rm. from Rm/GWH. E. By. 11/3. Rm/GWH1/M.1.2.37. Cricklewood. 29th January, 1937. PHANTOM III Brakes. I am forwarding to you a set of broken brass rivets which was found on Chassis… | ||
| scan0026 | Ongoing issue with Bentley rear brake drums rubbing and a proposed solution. | ||
| View original record | 1113 To By. from Rm/GWH. c to RHC. c to Rm/AFM. Kingsbury, 1st February, 1937. Bentley. Rear Brake Drums Rubbing. Approximately eighteen months ago L.Archer went into the question of the brake drums… | ||
| scan0027 | Condition of a Voke's air filter and the difficulty in obtaining a choked one for testing. | ||
| View original record | X113 Rm/Wym. from Rm/GWH. Kingsbury, 1st February, 1937. Air Cleaners. With reference to your memo Rm10/R.25.1.37, I have made enquiries here with regard to Bentley's I have just seen a Voke's filter… | ||
| scan0028 | Cracking of the cylinder block at the water pump inlet on Bentley 25/30 models. | ||
| View original record | To E From Rm/GWH c to Ey. c to RHC. c to Rm/Std. 1113 Kingsbury, 1st February, 1937. Bentley and 25/30. Water Pump Inlet to Cylinders. There have been several instances when the cylinder block has… | ||
| scan0029 | Blueprint detailing a modification to a Bentley 25/30 cylinder to address cracks with an extra screw. | ||
| View original record | BENTLEY & 25/30. CYLINDER. CRACKS EXTRA SCREW | ||
| scan0030 | Cylinder block wear on a Bentley, attributing it to the carburettor strangling on startup and proposing a control modification. | ||
| View original record | + 1113 Rm from Rm/GWH 2nd February, 1937. Bentley. I enclose cylinder block wear chart for January, 1937. We are of the opinion that the strangling of the Carburettor when starting has a lot to do… | ||
| scan0031 | The hiring of a new driver for a 15,000-mile test in Nairobi. | ||
| View original record | GWH's 1113 Hs. from Rm. Rm3/R.2.2.37. DRIVER FOR 15,000 MILES TEST. We are taking Hamilton for 15,000 miles test to go to Nairobi with Symons. We are recalling Rose; another driver is being sent home… | ||
| scan0032 | Leaking petrol tanks on 3½ and 4¼ litre Bentley models due to loose rivets holding the baffle plates. | ||
| View original record | X 1113 To E from Rm/GWH c to Ey. c to RHC. c to Rm/JBD. 2nd February, 1937. Rm/GWH.5/M.5.2.37. Bentley Petrol Tank. There have been several cases lately with 3½ and 4¼ litre Bentley Petrol Tanks… | ||
| scan0033 | Blueprint showing an underneath view of a Bentley petrol tank, indicating the location of leaks. | ||
| View original record | BENTLEY PETROL TANK UNDERNEATH VIEW PETROL LEAK PETROL LEAK | ||
| scan0034 | New clutch plate, oil weep, and oil consumption on London Trials Car 38-EX. | ||
| View original record | X 113 Rm from Rm/GWH 2nd February, 1937. London Trials Car 38-EX. This car came into Cricklewood this morning to have a new clutch plate fitted. I took the opportunity to examine the rockers and try… | ||
| scan0035 | Recurring complaints of rattles from the front aprons on Bentleys and requesting a permanent fix. | ||
| View original record | E from Rm/GWH c to EV 1113 Kingsbury, 3rd February, 1937. Bentleys. There come periodically complaints of rattles from the front aprons. The rattle is caused by the front edge at each side of the… | ||
| scan0036 | Blueprint illustrating the source of rattles from the front tray of the vehicle. | ||
| View original record | RATTLES FROM FRONT TRAY. | ||
| scan0037 | Standardization of felt washers in bell crank levers for the Phantom III rear brakes. | ||
| View original record | W/K. Rm/GWH. from Rm/AFM. 1113 Rm/AFM.6/AP.3.2.37. FELT WASHERS IN BELL CRANK LEVERS. Phantom III. REAR BRAKES. With reference to your memo Rm/GWH.1/M.1.2.37., please note that a Standardization Sheet… | ||
| scan0038 | Premature wear and rattling of hydraulic damper bearings, proposing a material change to resolve the issue. | ||
| View original record | X 1113 Rm from Rm/GWH. Cricklewood, 3rd February, 1937. Hydraulic Dampers. The question of the damper bearing will have to be tackled or we shall never be free from the complaint of rattles. It only… | ||
| scan0039 | Suggesting the use of low carbon case hardened contacts for steering components, inspired by Bentley's design, to reduce wear. | ||
| View original record | Rm from Rm/GWH. 11/3. 3rd February, 1937. Contacts for Cross Steering Tubes and front axle controls. Bentley old type Cars use low carbon case hardened contacts for all their steering couplings and… | ||
| scan0040 | Spare parts, vehicle repairs, modified components, and performance issues with ignition plugs and cylinder bores. | ||
| View original record | X 1113 Rm from Rm/GWH Kingsbury, 3rd February, 1937. I telegraphed Paris re the spares for 6BIV and they replied they were expecting them to-day. I shall go over to Paris Friday morning, by then the… | ||
| scan0041 | Excessive wear in hydraulic damper bearings causing rattles and proposing a material change to case-hardened steel. | ||
| View original record | Rm from Rm/GWH. + 1113 Cricklewood, 3rd February, 1937. Hydraulic Dampers. The question of the damper bearing will have to be tackled or we shall never be free from the complaint of rattles. It only… | ||
| scan0042 | Issues with mixture controls, cold weather performance of trials cars, and the introduction of new sparking plugs. | ||
| View original record | Rm/CWH from Rm. Franco Brittanic Auto Co.Ltd., 12 Avenue George V, PARIS 8. Rm.15/M.4.2.37. Thank you for your notes. Dealing with these as follows:- I. We cannot believe that the Mixture Controls on… | ||
| scan0043 | Logistics and scheduling for preparing cars for 15,000-mile tests, including models 6B4, 3B4, and PhIII. | ||
| View original record | - 2 - 15,000 mile Cars. If you can get Paris to carry out the work on 6B4 while you are running the PhIII it would help us a lot. We have got 3B4 ready to come out and, even if you spend all your time… | ||
| scan0044 | Oil changes, valve stem oil leaks, and sparking plugs for the Phantom III trial car. | ||
| View original record | Piles 1113. 25 RUE GIDE. LEVALLOIS-PERRET. Seine. France. Rm/GWH/6/JAB. 6th February 1937. Swdl To. Rm. What was G.W.H's suggestion Rm PHANTOM III. TRIAL'S CAR. I will let Mr. Crawford know that they… | ||
| scan0045 | Employee's injury and a misunderstanding of travel instructions. | ||
| View original record | 11/3 25 RUE GIDE. LEVALLOIS-PERRET. Seine. France. 6th February 1937. Rm/GWH/4/JAB. To. Rm. Re. K.F. Scholes. Scholes at the present moment is in bed with a strained knee having fallen down when he… | ||
| scan0046 | Oil changes, valve stem oil issues, and sparking plugs for the Phantom III trial car. | ||
| View original record | 113' 25 RUE GIDE. LEVALLOIS-PERRET. Seine. France. Rm/GWH/6/JAB. 6th February 1937. To. Rm. PHANTOM III. TRIAL'S CAR. I will let Mr. Crawford know that they can change over to Castrol XL. for their… | ||
| scan0047 | Bentley car's oil pressure issue after braking and advice on driving conditions. | ||
| View original record | To Rm/GWH. from Rm. Rm.7/AP.10.2.37. Thanks for your memos. There is no reason why you should not run the Bentley car until the new connecting rods we have despatched get to Paris, but I think it… | ||
| scan0048 | Notifying of a planned journey to Châteauroux. | ||
| View original record | 1113 Rm/GWH/2/JAB. 25 RUE GIDE. LEVALLOIS-PERRET. Seine. France. 10th February 1937. To. Rm. I shall be proceeding to Châteauroux to-morrow morning, Thursday the 11th inst. ------------ Rm/GWH. | ||
| scan0049 | Clarifying the identity of a Phantom III test car regarding a report on shock damper bearings. | ||
| View original record | LES 1113 HOTEL DE FRANCE. CHATEAUROUX. Indre. France. Rm/GWH/4/JAB. 11th February 1937. To. Rm/Les. Shock Damper Bearings. The Phantom III I mentioned in my report was given to me as 38, and I took it… | ||
| scan0050 | Employee's travel to France, an attempt to intercept him, and a disputed expense claim. | ||
| View original record | γ 113. Rm from Rm/GWH. Rm/GWH2/M.12.2.37. Kingsbury, 1st February, 1937. I instructed Scholes to leave for Chateauroux on Sunday morning and told him to catch the connection at Paris so that he could… | ||
| scan0051 | Letter from GWH regarding an accident with car 35 EX and enclosing a report from P. Rose. | ||
| View original record | Rm from Rm/GWH d 1113 Rm/GWH1/M.12.2.37. Kingsbury, 1st February, 1937. I am enclosing a report from P. Rose re accident to 35 EX, I am at a loss to try and explain why these accidents are happening… | ||
| scan0052 | Note regarding travel to America and the status of cars Phantom III and 3.B.IV. | ||
| View original record | Rm/GWH. from Rm. (113 Rm6/R.12.2.37. Scholes. Enclosed is a copy of a note I have sent to I am sailing for America on the 17th. I would like you to ring me up in Tuesday, and give me a final outline… | ||
| scan0053 | Bentley complaint regarding third gear trouble and the subsequent repair. | ||
| View original record | 1/113 GARY To Rm. G.R.H.S. (Struck through) HOTEL DE FRANCE, CHATEAUROUX, Indre. France. Rm/GWH/7/JAB. 13th February 1937. BENTLEY COMPLAINT. While in Paris, a complaint case came in of third gear… | ||
| scan0054 | Bentley gearbox complaint regarding third gear trouble when hot. | ||
| View original record | HOTEL DE FRANCE. CHATEAUROUX. Indre. France. 1113 Rm/GWH/7/JAB. 13th February 1937. To. Rm. c.c. RHC. BENTLEY COMPLAINT. While in Paris, a complaint case came in of third gear trouble. When the box… | ||
| scan0055 | Telegram received by telephone concerning a future call arrangement. | ||
| View original record | ROLLS-ROYCE LTD. TELEGRAM RECEIVED BY TELEPHONE. RR. 144A. (12 BKS.) (49656-10-5-33) 3/9720/2. 1113. Time Received: 12.20 Date: 15/2/37 To: Royce Derby By: WA from: Chateauroux 11.15. 10 Message Body:… | ||
| scan0056 | Telegram from Hancock to Roycar Derby regarding a telephone call from Robotham. | ||
| View original record | POST OFFICE TELEGRAPHS Office Stamp: DERBY 15 FEB 35 To: RY1/326 121 CCC 1105 15 CHATEAUROUX 10 ROYCAR DERBY = ROBOTHAM WILL TELEPHONE TUESDAY MORNING NINE THIRTY = = HANCOCK + | ||
| scan0057 | Confirmation of a telegram regarding a planned telephone call. | ||
| View original record | Confirmation of telegram of 15.2.37 ROYCAR DERBY. ROBOTHAM WILL TELEPHONE TUESDAY MORNING NINE THIRTY HANCOCK. G.W.Hancock Hotel De France Châteauroux Indre. | ||
| scan0058 | Dispatch of Pinion Bearings and a change in the formulation of Hi-Press oil. | ||
| View original record | 1113 Rm/GWH. from Rm/Gry. Rm/Gryll/R.16.2.37. With regard to your telephone conversation with Rm., we have sent you by Air Mail to Paris both the Pinion Bearings for which you asked. While on the… | ||
| scan0059 | Analysis of the most prominent customer complaints for the Phantom III model over a four-month period. | ||
| View original record | [Struck-out text] CUSTOMERS COMPLAINTS. PHANTOM III. In analysing the Customers' complaints during the last four months, the following have been the most prominent. 1). There has been 28 electrical… | ||
| scan0060 | List of faults and ongoing investigations related to starter motors, oil consumption, clutches, and damper troubles. | ||
| View original record | ( 2 ) 1) Starter Motors. The faults of these have been thoroughly gone into. Dynamos. Chiefly faulty fuses. Lucas Headlamps. Faulty mechanism. Mellow Tone Horns. Are being returned to Lucas. 2)… | ||
| scan0061 | Customer complaints and the proposed solutions for various failures. | ||
| View original record | 1113. Rm/Les. GR. AFM. FJH. Smth. Swdl. Wym. JBD. Wst. CUSTOMERS' COMPLAINTS. Rm/Gry2/R.26.2.37. P.III. With regard to the attached memo, please fill in what is being done to overcome these troubles… | ||
| scan0062 | Vehicle testing in France, including towing restrictions, test locations, and the performance of roll-rods. | ||
| View original record | 11/3. [Handwritten Initials: EFH, STP, AHM, and others] HOTEL DE FRANCE. CHATEAUROUX. Indre. France. 20th February 1937. To. Rm/Gry. Rm. told me on the phone that 3.B.IV. was ready and waiting to come… | ||
| scan0063 | Analysis of the most prominent customer complaints for the 25/30 HP model over a four-month period. | ||
| View original record | CUSTOMERS' COMPLAINTS. 25/30 H.P. In analysing the Customers' complaints during the last four months, the following have been the most prominent. 1) Ignition plug trouble due to Ethel petrol… | ||
| scan0064 | List of reported vehicle faults and their respective causes and cures, including issues with petrol tanks, brakes, and dynamos. | ||
| View original record | ( 2 ) II) Petrol Tanks. Leak from seam. JBM 2 Cases Average mileage.... 10,000 ================= 1) This complaint was cured by the use of porcelain plugs. Owners' cars fitted with Champion plugs have… | ||
| scan0065 | Faults and complaints regarding carburetters, instruments, rear anchorage, and petrol tanks. | ||
| View original record | ( 3 ) 8) Carburetters. These were chiefly manufacturing faults, float feed jets loose through the use of fibre washers and through faulty castings. All these faults have been dealt with. 9)… | ||
| scan0066 | Customer complaints and the corresponding actions being taken for the 25/30 HP model. | ||
| View original record | 1113. Rm/Les. from Rm/Gry. AFM. GR. FJH. CTS. Smth. Swdl. Wym. JBD. Wst. Rm/Gry2/R.26.2.37. 25/30 H.P. CUSTOMERS' COMPLAINTS. Rm/GWH4/JAB.21.2.37. With regard to attached memos, please fill in what is… | ||
| scan0067 | Various vehicle components including starting, steering, carburettors, and petrol tanks. | ||
| View original record | -2- Rm/Gry2/R.26.2.37. G.R. (6) Faulty Starting from cold. Nothing Hb. F.J.H. (7) Steering. Nothing. C.T.S. S.R. (8) Carburetters. Nothing b.v.V. Nothing Hb Wst. (9) Instruments. test. New types of… | ||
| scan0068 | Short typed communication to Hancock regarding a meeting with Steadman. | ||
| View original record | 11/3 Rm/Jh 22.2.37. HANCOCK HOTEL DE FRANCE CHATEAUROUX INDRE FRANCE. HAVE YOU HAD LETTER RE MEETING STEADMAN AT BOULOGNE TUESDAY GRYLLS. | ||
| scan0069 | Telegram from Chateauroux confirming 'GRYLLS YES' to Hancock at the Derby works. | ||
| View original record | B or C Charges to pay s. d. TIME OF RECEIPT PM 2 45 M From................... To..................... POST OFFICE TELEGRAPHS. If there is doubt about the accuracy of any part of this telegram ring… | ||
| scan0070 | Telegram received by telephone concerning a Kestrel engine bottom connection and connecting link. | ||
| View original record | 300a. RR. 144A. (12 BKS.) (45656-10-5-33) 3/9720/2. ROLLS-ROYCE LTD. TELEGRAM RECEIVED BY TELEPHONE. Time Received: H.11 By: SG. Date: 22/2/37 To: Raynes Derby from: Chateauroux 10 wds. 15.10.2nd… | ||
| scan0071 | Responding to a suggestion about deleting the cup in the valve spring top washer and proposing a new scheme. | ||
| View original record | 1113 To G.W.Hancock Esq., C/O Hotel De France, Chateauroux, Indre, FRANCE. Rm/Swdl.1/AP.23.2.37. Rm. being away I am replying to your memo of the 6th. inst. Rm/GWH.6/JAB. in which you say you have… | ||
| scan0072 | Typed message from Grylls to Hancock in France, requesting a telephone call. | ||
| View original record | 1113 R/Sh. HANCOCK 24.2.37. FRANCOBRIT LEVALLOIS-PERRET FRANCE PLEASE TELEPHONE ME AFTER SEVEN TONIGHT DUFFIELD 291 OR WORKS TOMORROW 9.a.m. GRYLLS. | ||
| scan0073 | Telegram message received by telephone requesting shackle pins and packing washers. | ||
| View original record | RR. 144A. (12 BKS.) (45656-10-5-33) 3/9720/2. 1113 ROLLS-ROYCE LTD. TELEGRAM RECEIVED BY TELEPHONE. Time Received: 10.52 Date: 24 2 37 To: Royces By: bfH from: Paris 11.57 24th 13 Wyrlle send rear… | ||
| scan0074 | Telegram received by telephone concerning the travel movements of Hancock. | ||
| View original record | RR. 144A. (12 BKS.) (45656-10-5-33) 3/9720/2. ROLLS-ROYCE LTD. 1113 TELEGRAM RECEIVED BY TELEPHONE. Time Received 11.27 Date 25 2 37 To Grylls Roycar By PW from Lewallors Perret io 25 25th g Hancock… | ||
| scan0075 | Telegram regarding Mr Hancock's departure for Kingsbury. | ||
| View original record | POST OFFICE TELEGRAPHS. Office Stamp: DERBY CONFIRMATION 25 FEB 37 Dy 1320 Time of Receipt: AM 11 16 To: Gy 1320 Origin: 135 C 1025 25 DE LEVALLOISPERRET 9 Addressed to: GRYLLS ROYCAR DERBY Message: =… | ||
| scan0076 | Letter confirming the despatch of parts for car 35-EX to Paris and discussing other part updates and standardisation. | ||
| View original record | 1113 W/K. Rm/GWH. Rm/Gry4/R.26.2.37. Confirming my telephone conversation with you, all the necessary parts for 35-EX have been despatched to Paris for your attention. In addition to the shackle pins… | ||
| scan0077 | Internal memorandum regarding the distribution of reports on customer complaints. | ||
| View original record | Mr Rees 1173. Copy sent to GWH. Please send [text crossed out] S-W. Rm. from H. H39/RH.3.3.37. re Customers' Complaints Sg. has shown me your Rm/GWH4/JAB.19.2.37 re P.III complaints and… | ||
| scan0078 | Requesting clarification on why Phantom III cars are expected to have shock absorber trouble after 10,000 miles. | ||
| View original record | 1113 W/K. Rm/GWH. from Rm/Gry. Rm/Gry3/R.3.3.37. At the Conference at which Sg. was present yesterday, we went through your two memos on customers' com-plaints on P.III and 25/30. There was one point… | ||
| scan0079 | Preparation of a report on 3½ and 4¼ Bentleys. | ||
| View original record | To Hs. from Rm/GWH. ɣ 1113 Rm/GWH.1/AP.6.3.37. BENTLEY REPORT. I am getting the data out for my report on the 3½ and 4¼ Bentleys. I hope to get this through during the week-end. Rm/GWH. | ||
| scan0080 | Cause of rattles in rear dampers due to bearing slackness and proposing design solutions. | ||
| View original record | 1113. Sg. from Rm/GWH. Hs. E. By. Rm. Kingsbury. Rm/GWH9/R.5.3.37. P.111 - REAR DAMPERS. The reason why I stated in my report that we should have trouble with the dampers after 10,000 miles was… | ||
| scan0081 | Sent from France regarding Strilux conversions for headlamps and a proposed discussion on an exhaust system. | ||
| View original record | 1113 HOTEL DE FRANCE, CHATEAUROUX, INDRE. France. Rm/GWH/IMW/3/JAB. 8th March 1937. To. Rm/Gry. c.c. Rm/GWH. Thank you for your memo Rm/Gry.4/R.6.3.37. 35.EX. has run throughout with Marchal Strilux… | ||
| scan0082 | Failure of an aluminized exhaust expansion box and the standardization of new Lucas headlamps for French regulations. | ||
| View original record | 1113 Rm/GWH. from Rm/Gry. Rm/Gry2/R.9.3.37. Exhaust Systems. With regard to the memos received this morning, I have looked into the memo you quote and the actual facts of the case are as follows:- The… | ||
| scan0083 | Dynamo charging failures in a 4 1/4-litre Bentley due to an electrical short. | ||
| View original record | 1113. E. from Rm/GWH. By. Rm. Kingsbury. 9.3.37. 4 1/4-litre Bentley - Electrical. There have been several failures of the dynamo not charging, due to a fault in the circuit to the ignition warning… | ||
| scan0084 | Investigation into high oil consumption issues in 4 1/4-litre Bentley Cylinder Heads, finding them to be hollow. | ||
| View original record | 1113 E . from Rm/GWH. By. RHC. Rm. Kingsbury - 9.3.37. 4 1/4-litre Bentley Cylinder Heads. We have been investigating a high oil consumption job here, and in doing so we checked the cylinder head base… | ||
| scan0085 | Discrepancies in reports, parts fitting, and personnel instructions for various test cars. | ||
| View original record | To Rm/Gry. Kingsbury. March 10th, 1937. I have received your memo Rm/Gry2/R.9.3.37. Hamilton in one of his reports on and after the 22nd of October 1936 states that he had discarded the front… | ||
| scan0086 | Accidents related to headlamps and a misunderstanding over a front silencer lagging clip. | ||
| View original record | -2- 10.3.37. Headlamps. In view of the serious and frequent accidents that had occurred in France a firm hand had to be taken both with regard to the drivers and the condition of the cars themselves.… | ||
| scan0087 | Diagram illustrating a clip mechanism with a welded lug to prevent it from slipping off a pipe. | ||
| View original record | Lug welded on to prevent slipping off. Clip refered to. | ||
| scan0088 | The failure and incorrect supply of heat-stressed piston rings for Bentley engines. | ||
| View original record | /// 3. Hs. from Rm/GWH. E. By. Hm. Kingsbury. Rm/GWH1/R.11.3.37. BENTLEY - PISTON RINGS. The Kingsbury Department has recently been receiving piston rings that are apparently heat stressed in place of… | ||
| scan0089 | Electrical breakdown on a 4¼ Litre Bentley caused by a taut cable. | ||
| View original record | 1113. To Rm/GWH c.c. B.L. c. Rm. BY/RD.6/B.12.3.37. 4¼ Litre Bentley - Electrical. Referring to your note of the 9th. inst., the reason for the breakdown is due to the cable being pulled tight as you… | ||
| scan0090 | Analysis of customer complaints for 3½ and 4¼-Litre Bentleys, detailing failures and average mileage. | ||
| View original record | Sg. Hs. E. C. By RHC Mr H. Ron. 1113. Kingsbury. 11.3.37. CUSTOMERS' COMPLAINTS. 3½ and 4¼-Litre Bentleys. In analysing the customers' complaints during the last two months, the following have been… | ||
| scan0091 | Vehicle failures, their frequency, and average mileage at which they occurred. | ||
| View original record | -2- Pulling Uneven N.S. 4¼ - 14 average mileage 6,473 N.S. 3½ - 23) " " 20,464 O.S. " - 15) Thumping of brakes. 4¼ - 16 " " 8,754 3½ - 39 " " 14,483 Juddering of Front. 4¼ - 2 " " 14,237 3½ - 6 " "… | ||
| scan0092 | Summary of vehicle failures, including speedometer, engine, and axle issues, with average mileage data and proposed design fixes. | ||
| View original record | -3- AEC/7/11. (8) 12 Speedometer trip faulty 4¼ - average mileage 4,203 10 3½ - " " 24,319 (9) 10 Misfires due to Ethyl Petrol 10 4¼ - average mileage 5,139 3½ - " " (10) Front engine suspension… | ||
| scan0093 | Technical report detailing issues and potential fixes for various automotive components. | ||
| View original record | (1) Cont'd. -4- 11.3.37. Oil Leaks Pinion Bearing. This is caused by collapse of the GB.2035 bearing which allows the acme thread to foul the housing. There are also oil leaks caused by the tearing up… | ||
| scan0094 | Faults and issues with various vehicle components including the speedometer, engine, and silencer. | ||
| View original record | -5- (7) Noisy Speedometer Drive. The cause is the same as with the rev. counter. (8) Speedometer Trip faulty. We experienced considerable trouble with the trip in the Experimental Dept. when the… | ||
| scan0095 | Issues with dynamo brush noise and petrol tank leaks. | ||
| View original record | -6- (14) Dynamo Brush Noise. The noise from the brushes and the sticking of same appear to be more prevalent. The 10,000 miles test has still the same trouble. It does not appear to be due to dust.… | ||
| scan0096 | Follow-up memo chasing parts for a modified lubrication to Pinion Thrust scheme. | ||
| View original record | TO Rm/Gry. 1/113. Kingsbury. March 12 -37. On Feb 22 you sent Kingsbury a print of scheme NSch 4985 modified lubrication to Pinion Thrust. and a promise of the parts. Nothing has been heard since and… | ||
| scan0097 | Despatch error for a set of parts for N. Sch. 4985. | ||
| View original record | 1113 W/K. from Rm/Gry. KC. c. to GWH. Rm/Gry3/R.13.3.37. We have just heard from GWH. that you have not received the set of parts to N. Sch. 4985. We regret that this is due to an error in our… | ||
| scan0098 | 10,000 miles test and the lack of reporting on car 35-EX. | ||
| View original record | Rm/GWH. from Rm/Gry. 1173 Rm/Gry1/R.15.3.37. Hs. has asked me to tell you that he wants you to come to Derby to discuss the running of 10,000 miles test, and one point he has raised is that in the old… | ||
| scan0099 | Bentley complaints regarding pinion oil leaks and potential solutions for wheel driver issues. | ||
| View original record | 1113 Rm/GWH. from Rm/Gry. Rm/Gry14/R.15.3.37. With regard to your memo of the 11th on Bentley complaints, will you let us know whether there have been any oil leaks passed the pinion, or failures of… | ||
| scan0100 | Inquiry regarding potential oil leakage from a 3.B.IV rear axle and the performance of recent modifications. | ||
| View original record | Rm/IMW. (France) 1113 Rm/Gry10/R.15.3.37. Will you please let us know whether there are any signs of oil leakage from 3.B.IV rear axle. This car has larger bolts holding the axle tubes to the end… | ||
| scan0101 | Engine oil requirements and supply for car 35-EX in France. | ||
| View original record | 1/113. Hs. from Rm/GWH. Rm. Rm/Swdl. Kingsbury. March 15th, 1937. 35-EX. From a memo received from Rm/Swdl., it would appear that 35-EX was expected to run with Motorine C. Oil in the engine. If this… | ||
| scan0102 | Issues with Lucas headlamps and a fractured exhaust system on various vehicles. | ||
| View original record | 1113 Rm/Gry. from Rm/GWH. Kingsbury, March 8th. With reference to your memo Rm/Gry4/R.6.3.37., our memo definitely stated that the Lucas Head Lamps had been taken off 35-EX and the lamps from 6.B.IV… | ||
| scan0103 | Repeated exhaust system failures and a discussion on standardization. | ||
| View original record | -2- 2 July 36. The exhaust blow in the front expansion box was due to front tubular stiffening piece breaking away from main body. 21st. June. Repeated trouble with the flat stay between the exhaust… | ||
| scan0104 | Travel arrangements for staff in France returning to the UK for the Easter holidays. | ||
| View original record | 1113. Rm/GWH/IMW. (France). Rm/GWH4/R.19.3.37. We have sent you the following telegram:- "ALL MEN RETURN HOME FOR EASTER - LETTER FOLLOWING". I obtained Hives' permission for all at Chateauroux to… | ||
| scan0105 | Confirming overtime pay rates and Easter holiday wages for an employee. | ||
| View original record | 1113. To I. Behnan from Rm/GWH. c. Rm/GWH/IMW. Rm/GWH5/R.19.3.37. I have interviewed Hs. with regard to overtime being paid to you. Hs. agrees that you shall be paid for overtime. The overtime rate… | ||
| scan0106 | Complaint about the Bentley silencer suspension system causing rattles and squeaks, requiring design attention. | ||
| View original record | 1113. To RHC. [crossed out] c. to E. [crossed out] c. to Hs. [crossed out] c. to Dy. [crossed out] c. to Rm. [Handwritten]: WTM Please see me Cht RHC/TVT.1/LS.19.3.37. BENTLEY SILENCER SUSPENSION.… | ||
| scan0107 | Brief typed message to Waller in France concerning men returning home for Easter. | ||
| View original record | 1113 [Signature] 19.3.37. . WALLER HOTEL DE FRANCE CHATEAUROUX INDRE FRANCE. ALL MEN RETURN HOME EASTER LETTER FOLLOWING HANCOCK. | ||
| scan0108 | Problematic rear wheel drivers on a Bentley and the sourcing of hubs from different manufacturers. | ||
| View original record | 1113 Rm/GWH. from Rm/Gry. Rm/Gry2/R.20.3.37. While we were discussing rear wheel drivers on the Bentley, you told me that one particular series had given more trouble than the others. Can you let me… | ||
| scan0109 | Modification to the propeller shaft sliding joint and damper, requesting verification of the settings. | ||
| View original record | To Rm/GWH/IMW. from Rm/Smth. c. to Rm/GWH. 1113 Rm/Smth.13/AP.22.3.37. 3.B.lV. The clutch and everything likely to affect it is standard on this car except for a modification to the lubrication of the… | ||
| scan0110 | Querying the bolt size for a loose off-side rear spring anchorage bracket and providing the updated specification. | ||
| View original record | To Rm/GWH/IMW. from Rm/Les. c. to Rm/GWH. 1113. Rm/Les.12/AP.22.3.37. 6.B.1V. In the daily report of 6.B.1V. dated 9th March, it was reported that the off-side rear spring anchorage bracket had become… | ||
| scan0111 | Simplified silencer suspension scheme for the Wraith II model. | ||
| View original record | 1113. [Handwritten signature] RHC/TVT. c. Rm. E/JNR.2/HP.22.3.37. Silencer Suspensions - Ref.RHC/TVT.1/LS.19.3.37. Referring to the alleged complaint of the Bentley silencer suspension, and also to… | ||
| scan0112 | Delay in receiving J. Series Bentley rear axles with modified pinions. | ||
| View original record | 1113. Rm/Gry. from Rm/GWH. Kingsbury. March 22nd 1937. BENTLEY REAR AXLE. With regard to J. Series which have the modified pinion, the reason we have not as yet received any of these axles is as… | ||
| scan0113 | Failures in Bentley wheel drivers on the B-DG series following the introduction of Dunlop Road Wheels. | ||
| View original record | 1113. Rm/Gry. from Rm/GWH. Kingsbury. March 22nd, 1937. BENTLEY WHEEL DRIVERS. The most noticeable failures occurred in B-DG series when Dunlop Road Wheels were introduced. Rm/GWH. | ||
| scan0114 | Contents of a parcel containing various faulty car parts sent for inspection. | ||
| View original record | 111 3 Rm/Gry. Kingsbury. March 23rd, 1937. I have sent a parcel care of your attention. It contains:- (1) 2 Bentley rear drivers, one split. This car had been to the Works. The drivers have been… | ||
| scan0115 | Repairs for car 3.B.IV and issues with the water pump on car 35-EX. | ||
| View original record | 1113 Rm/Gry. Kingsbury. March 23rd 1937. I have instructed I. Waller to take 3.B.IV. to Paris for Brakes and Slipper Wheel. Paris can also attend to the brake leverages which are apparently wrong.… | ||
| scan0116 | Failure analysis of faulty wheel drivers and pinion bearings. | ||
| View original record | 11/3 W/K. Rm/GWH. from Rm/Gry. Rm/Gry5/R.24.3.37. Thank you for your memo, and for the faulty wheel drivers and pinion bearings. With regard to the pinion bearings:- (1) B.75.AE. This bearing appears… | ||
| scan0117 | Complaints about Phantom III rear brakes binding. | ||
| View original record | #. from Rm/GWH. RHC. Hs. Rm. 1113 Kingsbury. 24.3.37. P.III REAR BRAKES. Cricklewood are complaining that the hand and foot brakes are too close together and complaints are coming in of brakes binding… | ||
| scan0118 | Diagram and note regarding the clearance for Phantom III rear brake shoes. | ||
| View original record | Phantom III. Rear Brakes. Nº Clearance. Cricklewood are using a hacksaw blade to obtain the necessary clearance between the shoes. | ||
| scan0119 | Investigation into an unresolved oil consumption complaint for a Bentley B.97.GP. | ||
| View original record | W13. Hs. from Rm/GWH. c. Hd. c. Mx. c. Rm. Kingsbury. March 24th, 1937. Bentley B.97.GP. Mr. Finch. Engine No. J3BY. Complaint for Oil Consumption. The engine of this car will not do more than 400… | ||
| scan0120 | Investigation report into a driving knock from a Bentley rear axle, chassis 105.BL. | ||
| View original record | To Rm/Gry. c. to Hd. 11/13 Kingsbury, March 25th, 1937. Bentley Rear Axle. Chassis 105.BL. This car came in with a driving knock in rear axle o.s. Investigation proved that the o.s. driver had broken… | ||
| scan0121 | Misfiring E.27-KLG plugs on a customer's car, which are running too hot. | ||
| View original record | Rm/Wst. Hs. Mx. Hd. 1113. Kingsbury. March 25th, 1937. Re: E.27-KLG PLUGS. The set of plugs E.27 KLG fitted to Mr. Lappin's car are misfiring at slow speeds. The examination of the points and… | ||
| scan0122 | E.27-KLG plugs misfiring at low speeds due to overheating. | ||
| View original record | Rm/wst. Hs. Mx. Hd. 1113 Kingsbury. March 25th, 1937. Re: E.27-KLG PLUGS. The set of plugs E.27 KLG fitted to Mr. Lappin's car are misfiring at slow speeds. The examination of the points and… | ||
| scan0123 | Leaks and insufficient delivery in the latest O.S. petrol pump. | ||
| View original record | To Hs. Sg. E. Da. By. Rm. Rm/FD. 1113 Kingsbury. March 31st.1937. PETROL PUMP. The position with regard to the latest O.S. petrol pump is not too good. There have been many cases of the modified pumps… | ||
| scan0124 | Reporting a faulty front axle with a broken drill bit wedged inside. | ||
| View original record | To RHC. (11 3 Kingsbury, March 31st, 1937. Bentley. Kingsbury are returning to the Works a new front axle received recently covered by advice note W.396. their order No.10607. Report upon this axle is… | ||
| scan0125 | Faulty Helsby Ignition Cable with perished and cracked rubber insulation. | ||
| View original record | 1113. Rm/WST. from Rm/GWH. O. Sg. O. HS. O. E. C. Rm. Kingsbury - 2.4.37. Helsby Ignition Cable. Cricklewood have had to return to the Works one complete roll of Helsby cable owing to the faulty… | ||
| scan0126 | Rattling issues in a Bentley front brake inertia balancing device on chassis B.18.EF. | ||
| View original record | 1113 Rm/ADL. from Rm/GWH. HW: EF: Bys: Rm. Kingsbury 2.4.37. Bentley. Front Brake inertia balancing device. We are sending to you two inertia balances which have been taken off a car for bad rattles.… | ||
| scan0127 | Recurring failures of Bentley rear axle drivers and a proposal to fit a tie rod to solve the issue. | ||
| View original record | 1113. Rm/Cry. from Rm/GWH. Cr-BG. Cr-HS. Cr-E. Cr-By. C. Rm. Kingsbury. 2.4.37. BENTLEY REAR AXLE DRIVERS. We are sending you another example of a broken wheel drive. This has broken in the neck… | ||
| scan0128 | Pencil sketch of a Bentley rear axle assembly with a welded stay. | ||
| View original record | BENTLEY Pad Stay to be welded on to axle tube. 1/2" B.S.F. | ||
| scan0129 | Overheating issues in Phantom III Mark V radiators caused by silting. | ||
| View original record | 1113 Rm/Std. from Rm/GWH. c. Hs. c. E. c. By. c. Hm. Kingsbury. 2.4.37. P.III RADIATORS. E. 87239 - Mark V. Cricklewood are sending to you a radiator which has silted up twice and caused over-heating.… | ||
| scan0130 | Difficulties with slow running and over-run explosions in the silencer for the 25/30 HP model. | ||
| View original record | 1113 Rm. from Rm/GWH. Hs. Sg. E. By. ___________ Kingsbury - 2.4.37. 25/30 H.P. Cricklewood are having difficulty in keeping owners satisfied with regard to the slow running and over-run explosions in… | ||
| scan0131 | Silting and overheating issues with Phantom III Mark V radiators. | ||
| View original record | 340. 1113. Rm/Std. from Rm/GWH. c. Hs. c. Bs. c. By. c. Rm. Kingsbury. 2.4.37. P.III RADIATORS. E. 87239 - Mark V. Cricklewood are sending to you a radiator which has silted up twice and caused… | ||
| scan0132 | Complaint case and a request to measure an axle's pinion bearings. | ||
| View original record | 1113. W/K. Rm/GWH. from Rm/Gry. Rm/Gry2/R.2.4.37. Before the holidays you will remember we rang you up, and also talked to Clark about fitting N.Sch. 4985 to a complaint case, at the same time… | ||
| scan0133 | Complaints of oil on the commutator of Bentley dynamos and a proposed solution. | ||
| View original record | Rm/Wst. from Rm/GWH. c. Rm. 1113 Kingsbury - 5.4.37. BENTLEY - DYNAMOS. There are complaints coming in with oil on the commutator. While at Derby you remarked of what the D.O. had done with regard to… | ||
| scan0134 | Recent failures of the G.5 petrol pump at Cricklewood and Kingsbury. | ||
| View original record | Hd/SB. from Rm/GWH. c. Rm/FD. 1113. Cricklewood. April 5th, 1937. With reference to your memo Hd/SB19/Hr.2.4.37. Cricklewood have had 30 failures of the G.5 petrol, 6 of these have been on P.III… | ||
| scan0135 | Two returned Bentley Ball Pinion Thrust Races due to noise complaints. | ||
| View original record | Rm/Gry. e to Hdy. 1113 Hd/SB25/HR.5.4.37. re BENTLEY BALL PINION THRUST RACE. We send you herewith two thrust races returned by Kingsbury Depot, following complaints of noise. These are both of the… | ||
| scan0136 | Figures for excessive cylinder wear on a vehicle. | ||
| View original record | 1113 Rm. from Rm/GWH. Rm/Mths. Kingsbury - 7.4.37. I am sending you figures of cylinder wear which you will observe are excessive for the mileage, almost a .001 for 1000 miles. There is no complaint… | ||
| scan0137 | Issues with thin packing washers and a cracked roller race in Phantom III steering systems. | ||
| View original record | RHC. from Rm/GWH. Rm/FJH. 1113. Kingsbury. 7.4.37. P.III STEERING./ Cricklewood have drawn my attention to the number of thin washers used in setting the cam and roller in the steering. In one… | ||
| scan0138 | Internal correspondence regarding G.5 petrol pump failures, leaking diaphragms, and a defective switch. | ||
| View original record | 1113. W/K - Rm/GWH. Rm/JBD.9/JH.7.4.37. I thank you for details of the G.5 petrol pump failures at Kingsbury & Cricklewood. We are particularly interested in leaking diaphragms and would be glad if… | ||
| scan0139 | Bentley complaints regarding rear axle troubles, pinion bearings and oil leaks. | ||
| View original record | Rm/GWH. from Rm/Gry. 11/3 Rm/Gry3/R.7.4.37. Your memo on Bentley complaints came up at the Sg. Conference yesterday. There were certain items about which he requested more information by next Monday.… | ||
| scan0140 | The failure of coil resistances due to water ingress and the proposed solution of drilling a drain hole in the bakelite case. | ||
| View original record | 1113 Rm/Wst.from Rm/CWH. Hs. Sg. E. By. Rm. F.III. Kingsbury 8.4.37. Failure of Oil Resistance. There have been two recent failures of the coil resistances due to the bakelite cases becoming full of… | ||
| scan0141 | Modification to the crankcase oil filler and drain pipes on a Phantom III - AZ Series vehicle due to a design change. | ||
| View original record | He. from Rm/GWH. c. Hd. c. E. c. Ey. c. Rm/Swdl. Rules 1103 Kingsbury - 7.4.37. P.III - AZ. SERIES. Cricklewood came up against trouble with the crankcase oil filler when fitting the drain pipes to an… | ||
| scan0142 | Sketch of an oil cooler and its connection to existing piping for an AZ series Phantom II model. | ||
| View original record | Oil cooler, boss welded on to existing pipe, AZ series P II | ||
| scan0143 | Pencil sketch of an air cooler and associated piping for a Phantom III. | ||
| View original record | air cooler hose welded on to existing pipe AZ series PHIII Rm/ffH | ||
| scan0144 | New parts made to suit early Ph.III cars with old-type fillers. | ||
| View original record | 1113. To Rm/GWH - Kingsbury. Rm/Swdl.16/AP.9.4.37 Replying to your letter of the 7th. from Kingsbury, we understand that the mistake was pointed out to the D.O. several days ago with regard to fitting… | ||
| scan0145 | Complaint of wheel driver knocks on 'DG' Series Bentleys and acquiring a part for Dunlop. | ||
| View original record | 1113. Rm/GWH. from Rm/Gry. Rm/Gry8/R.9.4.37. With regard to your complaint that the 'DG' Series of Bentleys were bad for wheel driver knocks, I have been trying for sometime to get from the Derby… | ||
| scan0146 | The failure rate and complaints regarding modified Lucas Mellotone horns. | ||
| View original record | Hs. from Rm/GWH. 113 Rm/GWH5/R.12.4.37. LUCAS MELLOTONE HORNS. The following are the particulars I obtained from Cricklewood with regard to the Lucas horns:- (1) 87 pairs of the modified horns have… | ||
| scan0147 | Failure on a Phantom III chassis due to water in the ballast resistance case. | ||
| View original record | To Rm/GWH. c. to HSY. c. to Sg. c. to Hy c. to Rm. 1113 Hst/RC.3/JH.12.4.37. With reference to your report from Kingsbury 7.4.37. regarding the failure experienced on a Phantom III chass s due to… | ||
| scan0148 | Overdue reports, staff absence, ordering oil, and a cash matter. | ||
| View original record | Rm/GWH/IMW. from Rm/GWH. 1113 Rm/GWH4/R.12.4.37. I have not received any reports for the 9th April yet, I see they have come to the Works all right, why is this ? I also note Scholes has not been on… | ||
| scan0149 | Arranging for an expense payment to be sent, requesting the recipient's full name. | ||
| View original record | 1113 To I.A. Behnan, from Rm/GWH. (Hotel de France). Rm/GWH7/R.12.4.37. With regard to expenses, I have seen Mr. Wilson's Assistant Secretary, and am arranging to send you some money direct. To do… | ||
| scan0150 | The failures of two-way petrol switches and an incorrectly assembled unit. | ||
| View original record | 1113. Hs. from Rm/GWH. Rm/GWH6/R.12.4.37. TWO-WAY PETROL SWITCHES. Reports of three failures have come from Lillie Hall. None from Cricklewood. L. Evans had the switches taken off and sent them to… | ||
| scan0151 | Request for the return of failed 'Delco' distributor parts. | ||
| View original record | 1113 Rm/GWH/IMW. from Rm/Gry. Rm/Gry9/R.13.4.37. Will you please send back to us as soon as you can all the parts which have failed on 'Delco' distributors other than any which will hold up running of… | ||
| scan0152 | Arranging a visit to Kingsbury to investigate axle noise complaints by test driving cars and inspecting the pinion assembly. | ||
| View original record | #111B W/K. KC. from Rm/Gry. Rm/Gry6/R.14.4.37. I shall be in London this week-end, and should like to take the opportunity of coming to Kingsbury on Monday, provided you can show me cars suffering… | ||
| scan0153 | Telegram concerning the mileage of cars 35-EX and 6.B.IV, and a delay in receiving reports. | ||
| View original record | 1113. Rm/GWH/IMW. from Rm/GWH. (Chateauroux) Rm/GWH8/R.14.4.37. We have sent you a telegram to-day to concentrate on the mileage of 35-EX and 6.B.IV. We want to get these two cars finished with and… | ||
| scan0154 | Technical memorandum discussing faults in petrol pumps and a knock in a Bentley driving dog. | ||
| View original record | 1113 (also in 1263) W/K. KC. from Rm/GWH. Rm/GWH1/R.14.4.37. PETROL PUMPS. With regard to four pumps recently returned from Kingsbury to S.U's for the following faults:- (1) Noise. (2) N.S. Unit not… | ||
| scan0155 | Requesting £500 be sent to Joseph Augustus Behnan for further expenses at Chateauroux. | ||
| View original record | 1115 Mr. Wilson, c. Mr. Haldenby (Hs. is absent). Rm/GWH5/R.16.4.37. Will you please send to Joseph Augustus Behnan £500 for further expenses at Chateauroux. This is my typist who deals with all the… | ||
| scan0156 | Chateauroux expenses and a request for funds for Joseph August Behnan. | ||
| View original record | 111 3. Mr. Wilson from Rm/GWH. Rm/GWH6/R.16.4.37. Re our conversation with regard to Chateau-roux expenses. I have received the full name of Behnan (Joseph August Behnan). The amount required will be… | ||
| scan0157 | Account from Odille and arranging for expenses at Chateauroux. | ||
| View original record | 1113 To: J.A. Behnan, Chateauroux. With regard to the account from Odille. I have handed this account over to the responsible person here, who will deal directly with Mr. Odille. Rm/GWH. P.S. I am… | ||
| scan0158 | New design scheme for Phantom III valve rockers and issues with excessive oil flow. | ||
| View original record | 1113 To. from Rm/GWH. RHC. E. De. By. Mx. Rm/CWH8/1.16.4.37. NEW TYPE P.III VALVE ROCKERS. The scheme for new rockers with deleted hydraulic tappets ec.5441 has been designed with the fault already… | ||
| scan0159 | To Mr. Odille regarding the delegation of an outstanding account. | ||
| View original record | 1113 W/P. Mr. Odille. Rm/GWH3/R.16.4.37. Re the outstanding account sent to me at Chateauroux. I have handed this over to Mr. Griffiths who will deal with this account. Rm/GWH. | ||
| scan0160 | Inefficiency of the Wraith servo and proposing the use of the Bentley and 25/30 servo as an alternative. | ||
| View original record | J113. Hs. from Rm/GWH. RHC. E. By. Da. MX. Rm/GWH/R.16.4.37. WRAITH SERVO. The Wraith servo has been found to be inefficient due to general weakness of the design. Considerable time will have to be… | ||
| scan0161 | Mr. W.G. Player's complaint. | ||
| View original record | 1113, Hs. from Rm/GWH. Rm/GWH1/R.19.4.37. Re: Mr. W.G. Player's Complaint. I have interviewed Mx. and Hd. with regard to the above. The enclosed copy of the Owner's memo explains the position. Rm/GWH. | ||
| scan0162 | To I. Waller regarding expense claims, daily reporting standards, and feedback on various vehicle issues. | ||
| View original record | 11/3. To I. Waller, France. Rm/GWH2/R.19.4.37. Hs. called me into his Office, and discussed the expenses. In future I have to inform you that no taxi fares in England will be allowed. Hs. states there… | ||
| scan0163 | Investigation into the rear axle pinion and associated bearings. | ||
| View original record | 1113 To I.M. Waller (Chateauroux). Rm/GWH12/R.20.4.37. Thanks very much for your investigation and remarks re the rear axle pinion. This job is being taken up by Rm/Gry. There should be a nip on the… | ||
| scan0164 | Suggesting a new position for the petrol filter on model 22.G.V. | ||
| View original record | To HPS. from Rm/GWH. c. E. c. RHC. c. Da. PETROL FILTER. Sg. has definitely turned down the position of the filter on 22.G.V. as being hopeless. It is suggested that it be fitted on the front engine… | ||
| scan0165 | Handling and mounting of S.U. petrol pumps and noting remarks about hubs. | ||
| View original record | 1113. W/K. KC. from Rm/GWH. Rm/GWH3/R.20.4.37. Petrol Pumps. 19.4.37. Thanks very much for your memo PK/KC/DPB/ We had informed S.U's that the erection bolts were cut off when necessary for the new… | ||
| scan0166 | To I. Waller in Chateauroux regarding vehicle mileage tests, oil consumption on 35-EX, and a report on a Bentley. | ||
| View original record | To I. Waller (Chateauroux) 1113 Rm/GWH11/R.20.4.37. We shall be more pleased if you will get on with the mileage than carrying out tests for Paris. There have been sufficient oil temp. tests and plug… | ||
| scan0167 | Petrol evaporation issues and suggesting a modification to the petrol feed pipes. | ||
| View original record | To E. from Rm/GWH. By. DA. Hs. RHC. Mx. 1113 Rm/GWH10/R.20.4.37. re: Petrol Pipes. The frequent trouble with evaporation of petrol in our petrol system is sufficient to justify that on the Wraith the… | ||
| scan0168 | The return of faulty shock dampers on Phantom III and 25/30 models from Depots to the Works. | ||
| View original record | J 1113. To Hs. from Rm/GWH. RHC. E. By. Hd. Mx. Rm/GWHll/R.21.4.37. Re: Depots and Shock Dampers. To obtain information at first hand and to prevent unnecessary work being carried out at Depots I… | ||
| scan0169 | High oil consumption figures, daily mileage, and driver conduct including over-speeding. | ||
| View original record | 113 To I. Waller from Rm/GWH. (Chateauroux). Rm/GWH12/R.21.4.37. It is incomprehensible how you are arriving at your oil consumptions. What is wrong? 35-EX. 14 April - 1327 M.P.G. 15 " - 750 " 16 " -… | ||
| scan0170 | The fitting of a 25/30 petrol filter, with a recommendation for an alternative location. | ||
| View original record | 1113 Sg. from Rm/GWH, Hs. E. By. Da. Mx. _______ Rm/GWH10/R.22.4.37. 25/30 PETROL FILTER. The petrol filter on 22.G.V. has been fitted in the o.s. bottom corner between the engine and the radiator. A… | ||
| scan0171 | From Rm/GWH to LMWaller regarding an upcoming trip to Paris. | ||
| View original record | 1113 LMWaller from Rm/GWH. Rm/GWH1/R.22.4.37. I shall be coming over to Paris early next week. Will let you know upon my arrival. Rm/GWH. | ||
| scan0172 | The failure of a pinion race on a rear axle unit for a 3.5-litre chassis. | ||
| View original record | 1113 ? K/W. Rm/Gry. c to Rm/GWH. Pk/KC/DPB/23.4.37 Chassis No. B.75.AE. 3½-litre Chassis. Crossmann. ------------------------ Failure of pinion race GB.2035. 2.1.37. ------------------------ Reference… | ||
| scan0173 | Road test on a Bently Rear Axle to resolve an over-run period issue. | ||
| View original record | 1113 Kingsbury. To Rm/Gry. 26th April, 1937. Bently Rear Axle. We have tackled an axle with a 50-40 over-run period 78 A.H. I had the correct nip made of the thrust ball race and a damper fitted, but… | ||
| scan0174 | Propeller shaft damper on a Bentley rear axle. | ||
| View original record | Rm/GWH. from Rm/Gry. Rm/Gry4/R.27.4.37. Thank you for your memo re Bentley rear axle 78-AH. What you say about the propeller shaft damper when solid reducing the period to 30 m.p.h. is exactly what we… | ||
| scan0175 | Complaint from Cricklewood about loose dashboard angle supports for the bonnet. | ||
| View original record | RHC. from Rm/GWH. 1113 Rm/GWH2/R.27.4.37. Cricklewood are complaining of the number of dashboard angle supports for the bonnet being loose. The rivets are loose. It is impossible with a complete car… | ||
| scan0176 | Propeller shaft damper on a Bentley rear axle. | ||
| View original record | Rm/GWH. from Rm/Gry. 1113 Rm/Gry4/R.27.4.37. Thank you for your memo re Bentley rear axle 78-AH. What you say about the propeller shaft damper when solid reducing the period to 30 m.p.h. is exactly… | ||
| scan0177 | Complaint from Cricklewood regarding loose dashboard angle supports for the bonnet and the difficulty of their repair. | ||
| View original record | RHC. from Rm/GWH. 1113 Rm/GWH2/R.27.4.37. Cricklewood are complaining of the number of dashboard angle supports for the bonnet being loose. The rivets are loose. It is impossible with a complete car… | ||
| scan0178 | Telegram reporting on the completion of a mileage test for car 35EX and the status of car 6BIV. | ||
| View original record | 1113. 1113 28/4/37 ROYCAR DERBY. ROBOTHAM 35EX COMPLETED TENTHOUSAND MILES ON NEW HALF SHAFTS IN REAR AXLE PROPOSE CAR RETURN DERBY PLEASE REPLY STOP 6BIV RESUMED RUNNING HANCOCK G.W.Hancock Hotel De… | ||
| scan0179 | The arrangement of funds and opening a bank account for expenses in Châteauroux. | ||
| View original record | HOTEL DE FRANCE, CHATEAUROUX. Indre. France. 113 ? 1130 Rm/GWH/9/JAB. 29th April 1937. To. Hs. c. Scott, Cashier. c. Rm. EXPENSES AT CHATEAUROUX. With regard to our conversation in regard to keeping… | ||
| scan0180 | Typed message from Grylls requesting a phone call be made to Hancock Francobrit in France. | ||
| View original record | 1113 hm R. 30.4.37. HANCOCK FRANCOBRIT LEVALLOIS-PERRET FRANCE. PLEASE PHONE ME AT FOUR THIS AFTERNOON. GRYLLS. | ||
| scan0181 | The repair status of six noisy Bentley rear axles. | ||
| View original record | 1113 Rm/Gry. Kingsbury. May 3rd, 1937. BENTLEY REAR AXLES. While I have been away, six axles have been dealt with for noise. Out of these, four have been cured by attention to the nipping up of the… | ||
| scan0182 | Unsuccessful split contact pieces in the Phantom III cross steering tube joints and the issues with spring ratings. | ||
| View original record | Hs. from Rm/GWH. E. Rm. By. 1113 Amicklewood. 4.5.37. P.III Cross Steering Tube Joints. I enclose a drawing showing how the Paris Depot are dealing with the method of holding the bronze contact pieces… | ||
| scan0183 | Blueprint of a ball joint assembly with associated bolts and measurements. | ||
| View original record | BOLTS 3 B.A. SOUDÉS, BOLT & NUT, 3 B.A. SOUDÉS, .250, .060 ENVIRON, .055, 3 B.A., BOULON 3 B.A., BOULON 3 B.A. SOUDÉ, SECTION A.B. | ||
| scan0184 | Broken Bentley Phantom III rocker shaft and a similar failure on another Bentley chassis. | ||
| View original record | 1113 Rm. From Rm/GWH. Sg. Es. RHO. E. Ey. DA. Kingsbury. 4.5.37. BENTLEY ROCKER SHAFT. A P.III broken rocker shaft was sent to the Works last week. It was broken through one of the holes where the… | ||
| scan0185 | Customer complaints from Paris for Phantom III and Bentley models. | ||
| View original record | 1113 Hs. from Rm/GWH. RHO. Rm. S. Ev. PARIS COMPLAINTS. The chief complaints are:- P.III. Steering Wobbles. Load on cross steering ball joints does not remain on an average more than 3000 odd miles.… | ||
| scan0186 | Investigation into noisy Bentley rev counter and speedometer cables, caused by drives sagging between the instrument and dashboard. | ||
| View original record | RHC. from Rm/GWH. Hs. Rm. 1113 ? Rm/GWH6/R.4.5.37. Bentley Rev: & Speedometer Noisy Cables. Upon investigating the noisy cables, I find so far that the majority are those of the earlier type. The… | ||
| scan0187 | Returning a faulty time indicator switch for a Bentley B.24.GA and an enclosed translation for Delco Remy Distributors. | ||
| View original record | Hs. from Rm/GWH. Rm. Rm/Wst. E. Ey. 11/3 ? Kingsbury - 4.5.37. BENTLEY B.24.GA. INDICATOR SWITCH. We are returning a time indicator switch which has badly tracked and burnt the insulator. Will Rm/Wst.… | ||
| scan0188 | Extract from a troubleshooting guide regarding a contact breaker. | ||
| View original record | Extract from page 17 of "45 ways of over- coming troubles on the road". Given by standard Francaise des petroles, S.A. at their filling Stations. Contact Breaker. If the current is not broken when the… | ||
| scan0189 | The return of a faulty Bentley indicator switch and an enclosed translation for Delco Remy Distributors. | ||
| View original record | Rs. from Rm/GWH. Rm. Rm/Wst. E. By. /11 D Kingsbury - 4.5.37. BENTLEY B.24.GA. INDICATOR SWITCH. We are returning a time indicator switch which has badly tracked and burnt the insulator. Will Rm/Wst.… | ||
| scan0190 | Extract from a guide on roadside troubleshooting, specifically about the contact breaker. | ||
| View original record | Extract from page 17 of "45 ways of over-coming troubles on the road". Given by standard Francaise des petroles, S.A. at their filling Stations. Contact Breaker. If the current is not broken when the… | ||
| scan0191 | Investigation into noisy rev and speedometer cables on Bentley vehicles, suggesting a fix for sagging drives. | ||
| View original record | 1113 RHC. from Rm/GWH. Hs. Rm. Rm/GWH6/R.4.5.37. Bentley Rev: & Speedometer Noisy Cables. Upon investigating the noisy cables, I find so far that the majority are those of the earlier type. The… | ||
| scan0192 | Rear axle complaints and adjustments made for various chassis. | ||
| View original record | 111 3. To Rm/Gry. from Rm/GWH. 5th May, 1937. REAR AXLE COMPLAINTS AND ADJUSTMENTS MADE. Chassis No. Date. Mileage. Remarks. B.1.BL. 30.4.37 27088 Complaint axle noisy on over-run at 40 m.p.h. Race… | ||
| scan0193 | The investigation of valve failures in Bentley cars. | ||
| View original record | 11/3 To Rm. from Rm/GWH. Kingsbury. 6th May, 1937. Bentley. Valve Failures. We have tested valves out of two cars since receiving your memo and cannot find any traces of cracks. A system has been… | ||
| scan0194 | On returning a Bentley Anti-Judder Device set made from incorrect material (aluminium bronze). | ||
| View original record | 1113 To Hd. from Rm/GWH. c.c. to Rm. c.c. to RHC. Kingsbury. 6th May, 1937. Bentley. Anti-Judder Device. Kingsbury have received today under advice note WB.2571 4.5.37, two sets of the above. I am… | ||
| scan0195 | Noisy Bentley rear axle for chassis B.75 HM, detailing worn and broken components. | ||
| View original record | 1113 To Rm. From Rm/GWH. c. to Hm/Gry. c. to Hs. c. to E. c. to By. c. to Hd. Kingsbury. 6th May, 1937. Bentley Rear Axle. Chassis B.75 HM. Mileage 7,741. This axle had developed noise on forward and… | ||
| scan0196 | Thickness discrepancy and potential material change in packing washers for a Bentley Pinion. | ||
| View original record | 1113 To RHC. from Rm/GWH. c. to Rm. Kingsbury. 6th May, 1937. Bentley Pinion. Packing Washers GB.613/8. Kingsbury have received a consignment of the above washers. I am returning one that the… | ||
| scan0197 | Requesting an example of a broken rocker shaft from a Bentley or Phantom III for urgent investigation. | ||
| View original record | S/W 1113 To Rm. from Sg. Copy to G.W.H. [Struck through] re Breakage of Rocker Shafts on Bentley and P.III. Sg4/E6.5.37 Referring to GWH's note of the 4th I should be glad if you would have one of… | ||
| scan0198 | Correcting a sketch and discussing the choking of water holes due to design and corrosion. | ||
| View original record | To Hs. c. Sg. c. E. c. By. c. Da. c. RHC. c. GWH. Referring to GWH.'s memo from Kingsbury dated 4.5.37, a mistake has occurred in the reproduction of GWH's original and sketch which accompanies the… | ||
| scan0199 | Blueprint illustrating sludge build-up and choking issues in engine passages. | ||
| View original record | INCLINED TO CHOKE. CHOKED UP WITH SLUDGE. | ||
| scan0200 | Investigation into noisy speedometers, rev drives, and faulty clocks on Bentley cars. | ||
| View original record | Hs. from Hm/GWH. Hm. RHC. E. By. J 1113 Kingsbury 10.5.37. Bentley Rev: & Speedometers. Clocks. I have interviewed Mr. Arrow Smith of the A.T. Speedometer Co. with regard to noisy speedometer and rev.… | ||
| scan0201 | Instrument protection, faulty clocks, and supplier practices. | ||
| View original record | -2- It is quite possible for parts of the kit to fall on to the instruments, which we pointed out. We suggested that a cardboard box for the instrument patch would both keep them clean and lessen the… | ||
| scan0202 | Flooding carburettors and a cracked petrol pipe on the Phantom III model. | ||
| View original record | To Hs. from Rm/O&H. c. Rm. c. KRC. c. I. c. By. c. Mx. 1113 Cricklewood, May 10th. 1937 PHANTOM III. STROMBERG CARBURETTER. Serious trouble is developing with flooding of these carburetters. Three new… | ||
| scan0203 | Reports on Bentley rear axle troubles, focusing on issues with faulty ball races. | ||
| View original record | To Rm. c. Rm/Gry. from Rm/GWH 1113 Kingsbury, May 10th.1937 BENTLEY REAR AXLES. We send you reports of a further four axles dealt with. Of the reports already sent only one B.122.JD. had a prop.… | ||
| scan0204 | The dispatch of two worn Bentley D.G. series hubs and drums for inspection. | ||
| View original record | To Rm. from Rm/GWH. c. Rm/Gry. L113 Rm/GWH. Kingsbury May 11th.1937 Bentley Hubs. 46.D.G. We are sending you two drums complete with hubs. D.G. series which have come in with driving dog rattle. The… | ||
| scan0205 | Report concerning a Bentley 74.HK towed in with a broken rear axle and damaged hub. | ||
| View original record | To Hs. from Rm/G&H. Rm. Rm/Gry. E. By. RHC. Kingsbury. May 11th.1937 7113 BENTLEY 4¼ A Bentley 74.HK. was towed in on Saturday with a broken rear axle. The driving dog on the O.S. looks as if it has… | ||
| scan0206 | Test on a Bentley car's rear axle which exhibited a bad over-run period. | ||
| View original record | To Hs. from Rm/GWH. c. Rm. c. Rm/Gry. c. RHC. 1113 Kingsbury. May 11th.1937 Bentley. 178.JD. This car was sent up to Kingsbury from Lillie Hall, Evans having turned down the rear axle. I took the… | ||
| scan0207 | Examination of Phantom III clutch plates revealing issues with bedding, alignment and potential distortion. | ||
| View original record | To Hs. from Rm/GWH. c. Rm. c. E. c. RHC. c. By. Cricklewood. May 11th. 1937. PHANTOM III. CLUTCH. Upon examining clutch plates taken down for jaggers, it is surprising to note the condition of the… | ||
| scan0208 | Diagram illustrating the bedding pattern on clutch fabrics on the pressure plate side. | ||
| View original record | REVERSE SIDE. BEDDING ON CLUTCH FABRICS PRESSURE PLATE SIDE. | ||
| scan0209 | Bentley car with a failed No. 5 connecting rod bearing after being towed in. | ||
| View original record | γ 1113 To Hs. c. to Rm. c. to RMC. c. to E. c. to By. c. to Hd. Kingsbury, May 11th, 1937. Bentley Engine Bearings. B.111.CW - 25,248 miles. A Bentley had to be towed in with bearing trouble. Upon… | ||
| scan0210 | Petrol leaks in the Bentley S.U. carburetter float chamber lid due to a machining fault. | ||
| View original record | Hs. Rm. RHO. 1113 Kingsbury - May 11/1937. BENTLEY S.U. CARBURETTER. There have been odd cases with the 3 1/2-litre, of petrol leaks from the float chamber lid. The machining for the banjo for the… | ||
| scan0211 | Inquiry into a 'jaggering' clutch on a 4 1/4 litre Bentley, seeking its service history and damper status. | ||
| View original record | W/K. To Rm/GWH. from Rm/Smth. 1113 Rm/Smth.5/AP.13.5.37 B.134.JD. We understand that the clutch on the above 4 1/4 litre Bentley jaggers despite the fact it has a damper fitted. We should be glad to… | ||
| scan0212 | Short internal memo advising of the sender's whereabouts for the week. | ||
| View original record | To I.A. Behnan. from Rm/GWH. Rm/GWH.7/AP.15.5.37 1113 This is to let you know that I shall be at Derby all week. Rm/GWH. | ||
| scan0213 | Request for results regarding oil pressures with the large oil pumps. | ||
| View original record | W/P. Sr. from Rm/GWH. 7113 Rm/GWH11/R.19.5.37. We should very much appreciate any results you have been able to obtain with regard to oil pressures with the large oil pumps. Rm/GWH. | ||
| scan0214 | Carburettor flooding caused by aluminium filter bodies and the instruction to replace them with brass ones. | ||
| View original record | Sg. from Rm/GWH. Hs. Hm. R. Hy. Da. Mx. Hd. Br. Er. 1113 Rm12/R.19.5.37. P.III. Carburetters Flooding. From the investigations into the trouble with carburetters flooding, we have gained sufficient… | ||
| scan0215 | Agenda for a meeting on service complaints, covering chassis issues, free of charge work, and depot sheets. | ||
| View original record | 1113 also 1381 Rm7/R.19.5.37. AGENDA FOR MEETING ON SERVICE COMPLAINTS. TUESDAY, MAY 25th, 1937. (1) THREE WORST COMPLAINTS ON CHASSIS. In order to ensure that the complaints which are annoying the… | ||
| scan0216 | Service issues, including accessibility, contact with the Works, and complaints about out-of-production models. | ||
| View original record | -2- (4) ACCESSIBILITY & COST OF SERVICE. Constructive criticism is always welcome with regard to the accessibility of parts which require servicing. We have not had sufficient information from Depots… | ||
| scan0217 | Draft memo to depots about a new scheme for managing spare parts requirements to improve customer service. | ||
| View original record | DRAFT COPY OF MEMO TO BE SENT TO DEPOTS. re REQUIREMENTS OF SPARES AT DEPOTS. With reference to Rm.S/R.10.5.37., and the discussion of Service complaints, we are endeavouring to formulate a scheme to… | ||
| scan0218 | Service complaint memo about the failure and replacement of connecting rods for P.III, 25/30, and Bentley models. | ||
| View original record | Hs. from Rm/GWH. Rm. RHC. E. Ey. Hd. 1113 Rm/GWH9/R.19.5.37. SERVICE COMPLAINTS. FAILURE OF CONNECTING RODS P.III, 25/30 & BENTLEYS. It has been the practice when a rod has failed to replace all rods… | ||
| scan0219 | Phantom III engine flooding, comparing petrol pump flowmeter and filter performance. | ||
| View original record | c Hs [Struck through] c Rm c RW [Struck through] c Rm/Sml [Struck through] c Dev [Struck through] c Pen [Struck through] from Mx 1113 Mx8/T 19.5.37 PHANTOM III FLOODING E1/HP.15.5.37 We have made some… | ||
| scan0220 | Confirming the Wraith speedometer drive layout incorporates recent fixes from the Bentley model. | ||
| View original record | To Hs. from Rm/GWH. E. Rm. RHC. By. 113 Rm/GWH.11/AP.20.5.37 WRAITH SPEEDOMETER DRIVE. The layout of the speedometer drive for the Wraith has got all the faults which have just been cleared up on the… | ||
| scan0221 | Investigation into carburetter flooding caused by fine aluminium turnings from the filter assembly. | ||
| View original record | Hs. from Rm/GWH. E. Rm. P.III. CARBURETTERS - FLOODING. Mx. E. and myself have investigated the cause of carburetter flooding on Ph.III. Several cars in the Test Dept. were taken after the routine… | ||
| scan0222 | Petrol flow tests and test bed results for a fine filter gauze on the Phantom III engine. | ||
| View original record | -2- Rm/GWH7/R.20.5.37. Petrol flow tests:- Fine gauze passes 1 pt in 8 secs. Coarse " " 1 " " 7 " The 1 pt in 8 secs. equals 450 pts per hr. The requirements of the P.III engine is (max) 120 pts per… | ||
| scan0223 | Service complaints for Bentley Speedometer and Rev. Counter Drives with a proposed design solution. | ||
| View original record | To Sg. from Rm/GWH. Hs. C. RRC. Rm. E. Ey. Rd. K/KC. 1/13 Rm/GWH.10/AP.20.5.37 SERVICE COMPLAINTS. Bentley Speedometer & Rev. Counter Drives. From our investigations with the above the D.O. have now… | ||
| scan0224 | Service complaints concerning Bentley instrument lighting. | ||
| View original record | To Sg. from Rm/GWH. Hs. C. RHC. RH. E. By. Hd. E/EC. 1113 Rm/GWH.9/AP.20.5.37 SERVICE COMPLAINTS. Bentley Instrument Lighting. The D.O. are still endeavouring to improve the lighting of the… | ||
| scan0225 | Inquiry about the results of new KLG. FLB.30X parts fitted to the 25/30 model. | ||
| View original record | Mr. Merservy, W/N. 1113 Rm/GWH4/R.20.5.37. We are anxious to know the results of the new KLG. FLB.30X fitted to the 25/30. How many sets of these have been fitted at Cricklewood, and any complaints.… | ||
| scan0226 | Squeaking brakes on Bentley & 25/30 models due to insufficient pilot shoe load. | ||
| View original record | Rm. from Rm/GWH. Hs. E. By. 1113 Rm/GWH2/R.20.5.37. BENTLEY & 25/30 BRAKES. To make the pilot shoe as effective as it should be to prevent squeaks, the load to depress the tip of the shoe should be… | ||
| scan0227 | Instruction to fit a 100 mesh filter gauze to the petrol filter on all Experimental Phantom engines, replacing the existing 60 mesh gauze. | ||
| View original record | HPS. from Rm/GWH. Rm. 1113 Rm/GWH6/R.20.5.37. P.III. Petrol Filter on Engine. Will you please fit to all Experimental Phantom the E.60804 100 mesh filter gauze. This replaces existing 60 mesh gauze.… | ||
| scan0228 | Disallowed expenses for taxi fare and a dinner bill. | ||
| View original record | To Rm/GWH/HFH. Chateauroux. 11139 Rm/GWH.11/JH.20.5.37. Re your expenses. I am sorry but Hs's. instructions are no taxi expense are allowed therefore you will have to cut this out of your expenses.… | ||
| scan0229 | Unintentional carburetter design change between the 25/30 and Phantom III models. | ||
| View original record | G.W.H. 113 what reply do you suggest? To Rm. from Sg. P.III. Carburetter Flooding. Copy to Hs. Rm/GWH.F.BY.Da.Mx. Hd.Br.Sr. Referring to Rm12/R.19.5.37 I note what is said but the point that interests… | ||
| scan0230 | Service complaint memo regarding a bonnet hinge rod working out on a 25/30 Ph.III model. | ||
| View original record | To Hs. from Rm/GWH. Rm. By. RHC. HPS. 1113 Rm/GWH.13/AP.21.5.37 SERVICE COMPLAINTS. 25/30. Ph.III. Bonnet Hinge Working Out Preventing Opening of Bonnet. A scheme was got out for this complaint and… | ||
| scan0231 | Trial of Palmetto Water Gland Packing and proposing its standardization. | ||
| View original record | To Rm. from Rm/GWH. 1113 Rm/GWH.12/AP.21.5.37 Re. Palmetto Water Gland Packing. This packing has been tried on 6.B.1V. At no time during the 15,000 miles as there been any water leaks. Examination of… | ||
| scan0232 | Service complaint memo detailing the cause and solution for sticking Bentley throttle controls. | ||
| View original record | To Hs. c. to E. c. to By. c. to Hm. c. to RHC. 1113 Rm/GWR.6/JH.22.5.37. Service Complaints. Bentley Throttle Control Sticking. The complaints of the throttle sticking on Bentley carb- ettors is due… | ||
| scan0233 | Notice on the failure of a Bentley rocker shaft due to a loose pedestal nut, with instructions for depots. | ||
| View original record | W/K - KC! W/P - Sr. c. to Hd. W/N - Br. c. to Rm. c. to RHC. 1113 Rm/GWH.8/JH.22.5.37. Bentley Rocker Shaft. Tests have proved that the recent failure of a rocker shaft was due to a pedestal nut… | ||
| scan0234 | Service issues with the rubber coupled dynamo drive on the Wraith model. | ||
| View original record | To Hs. c. to Rm. c. to E. c. to By. c. to RHO. 1113 Rm/GWH.10/JH.22.5.37. Wraith Dyanamo Drive. The rubber coupled drive is similar to the present Bentley, 25/30 H.P. and Phantom. In service this… | ||
| scan0235 | Proposal to test a new starter motor design for the Wraith model, featuring a small pinion and smaller screwed shaft. | ||
| View original record | To Hs. c. to E. c. to By. c. to RHC. c. to Rm. c. to Rm/Wat. 111 Rm/GWH.9/JR.22.5.37. Wraith Starter Motor. The design of the starter motor calls for a small pinion and smaller screwed shaft. We are… | ||
| scan0236 | Service complaint memo detailing slackness and lost movement in the Phantom III ignition controls. | ||
| View original record | To Hs. c. to H. c. to Hy. c. to Hm. c. to RH. Lost 1113 Rm/S.H.2/JH.24.5.37. Service Complaints. Phantom III Ignition Controls. The controls for the ignition are not satisfactory in service. The… | ||
| scan0237 | Rubber coupling drive, specifically the Wraith Dynamo Drive, on Bentley and Phantom models. | ||
| View original record | SECRET. 113 Rm/GWH. c. Hs. Hy. Rm. RHG. Da. E/JNR. E.4/HP.24.5.37. G.W.H What about this Rm Wraith Dynamo Drive. With reference to your memo Rm/CWH.10/JH.22.5.37, concerning the rubber coupling drive… | ||
| scan0238 | Service complaint regarding unsatisfactory ignition controls on the Phantom III due to slackness in bearings and levers. | ||
| View original record | To Hs. c. to E. c. to By. c. to Hm. c. to RHJ. 1113. Rm/O.H.2/JH.24.5.37. Service Complaints. Phantom III Ignition Controls. The controls for the ignition are not satisfactory in service. The… | ||
| scan0239 | The failure of float chamber covers on early Bentley S.U. Carburetters. | ||
| View original record | 1113 Hd. from Rm/GWH. c. Rm. Rm/GWM7/R.25.5.37. BENTLEY S.U. CARBURETTER. Will you please issue a Depot Sheet dealing with early Bentley S.U. Carburetter float chamber covers breaking. On the early… | ||
| scan0240 | The Wraith water pump gland packing and circle butt joint. | ||
| View original record | 1113 HPS. from Rm/GWH. o. Rm. c. E. Rm/GWH2/R.25.5.37. W R A I T H. WATER PUMP GLAND. Will you please instruct all Wraith water pump glands to have Palmetto ¼" square packing fitting. Kindly give us… | ||
| scan0241 | Carburetter flooding on the Phantom III, identifying the difference in filter mesh size compared to the 25/30 HP model. | ||
| View original record | Rm. c. Sg. c. Hs. c. E. 1113. BY/Cgh.7/W.27.5.37. Phantom III - Carburetter Flooding. With reference to Rm.1/P.25.5.37, the real difference between the filters on Phantom III and 25/30 H.P. is not a… | ||
| scan0242 | Trying out lightened exhaust valves on a Phantom II to reduce valve noise, requiring altered valve guides. | ||
| View original record | To RHC. 1113 Rm/GWH. - Cricklewood, 27.5.37. Phantom II Valve Gear. We are trying out for valve noise lightened exhaust valves. To do this it is necessary to alter the valve guide to suit. Would you… | ||
| scan0243 | Investigation report on a recurring carburettor flooding issue on a Phantom III. | ||
| View original record | 1113 TO Hs. c. to E. c. to Rm. c. to Mx. c. to RHC. c. to Hd. Cricklewood, May 27th, 1937. Phantom III Carburettor Flooding. Sir John Lee Phantom III carburettor for the third time flooded today. The… | ||
| scan0244 | Noisy Wraith dynamo drives, noting the fitting of larger rubber blocks and a design concern regarding alignment. | ||
| View original record | 1113 To Rm. Kingsbury May 27th.1937. WRAITH DYNAMO DRIVE Swindall has informed me that the latter couplings have been fitted with larger and harder rubber blocks. There have been a lot of service… | ||
| scan0245 | Faulty Bentley rear axle being returned for repair. | ||
| View original record | To Rm. c.c. to Rm/Gry. c.c. to Hd. ZOC M13 Kingsbury, May 28th, 1937. Bentley Rear Axle. 170-GA - 15,959 Miles. The axle off the car is being returned to the works for a new pinion and crown wheel.… | ||
| scan0246 | Under bonnet temperatures and proposing solutions related to airflow and deflection plates. | ||
| View original record | 1113 To Hs. c. to Rm. Kingsbury, May 31st, 1937. UNDER BONNET TEMPERATURES. A test recently carried out on 35-EX removing the side engine guards to try and get rid of the hot air under the bonnet is… | ||
| scan0247 | Suggestion to reduce under-bonnet temperatures on the Phantom III by modifying the flywheel and casing to act as a fan. | ||
| View original record | To Rm. 1113 Kingsbury, May 31st, 1937. Phantom III - Under bonnet temperature. May I make a suggestion to reduce under bonnet temperatures. If it is possible to cut away to the minimum the flywheel… | ||
| scan0248 | With a diagram illustrating a fault where the front brake pull rod fouls on the frame. | ||
| View original record | To Rm. from Rm/GWH. c. RHC. Cricklewood June 1st. 111-3 PH.III. FRONT BRAKE PULL ROD. My attention was drawn to the fouling of the front brake rod on the side of the slot in the frame which it passes… | ||
| scan0249 | On aluminium debris in carburettor float chambers and a Stromberg jet body manufacturing defect. | ||
| View original record | To E. from Rm/GWH. c. to Rm. c. to Mx. 1113 Cricklewood. June 2nd. PH.III. CARBURETTERS. There is plenty of evidence coming forth finding fine hairs of aluminium in the float chambers of carburetters… | ||
| scan0250 | Fault with the Phantom III accelerator mechanism counter shaft, which collapses when bolts are over-tightened. | ||
| View original record | 1113. E.from Rm/GWH. c. Rm. Cricklewood. June 2nd, 1937. P.III - ACCELERATOR MECHANISM. It has been pointed out to me that the accelerator counter shaft situated under the steering from the frame to… | ||
| scan0251 | Service trouble report for the Bentley 3½ and 4¼ Litre models. | ||
| View original record | To E. from Rm/GWH. c. Rm. c. Hs. c. Sg. Handwritten notes at top: Les, Steadman, Dixon Swadell. Please note 1113 Noted by / SJD BENTLEY - 3½ and 4¼ LITRE The following are service troubles met with… | ||
| scan0252 | The unsuitability of aluminium washers for joints and the preference for copper asbestos washers. | ||
| View original record | Typed text: -2- (5) There is a general opinion in the Depots against the use of aluminium washers for joints under plugs and banjos of every description. The plugs have to be over tightened to make a… | ||
| scan0253 | The examination of Phantom III brake rod fouling issues. | ||
| View original record | To Rm. from Rm/GWH. Re. my report on Ph.III. Brake Rod. I examined several chassis at Lillie Hall and on these there was no sign of the pull rod fouling. At Cricklewood where I again examined three… | ||
| scan0254 | The supply of high tension wire to the Cricklewood depot. | ||
| View original record | Hs. from Rm/GWH. 1113 Cricklewood 2.6.37. Re: High tension wire. The position of supply of correct high tension wire to Cricklewood has not been cleared up. West has been written to about it and… | ||
| scan0255 | Unresolved supply of correct high tension wire to the Cricklewood depot. | ||
| View original record | Hs. from Rm/GWH. 1113 Cricklewood 2.6.37. Re: High tension wire. The position of supply of correct high tension wire to Cricklewood has not been cleared up. West has been written to about it and… | ||
| scan0256 | Cylinder bore wear measurements, petrol pump troubles, and a message regarding a Bentley. | ||
| View original record | To Rm. from Rm/GWH. 1113 Kingsbury. June 3rd.1937 Herewith are cylinder bore wear measurements and petrol pump troubles for the month of May. I am also enclosing Kingsbury's items of points they wish… | ||
| scan0257 | Issues and modifications to the Phantom III starter motor cork friction disc. | ||
| View original record | W/K. To Rm/GWH. from Rm/IMW. Rm/IMW.2/AP.3.6.37 1113 PHANTOM III. STARTER MOTOR - CORK FRICTION DISC. Rm. has instructed me to write to you about the cork friction disc, as he is not at present… | ||
| scan0258 | Starter motor modifications and flywheel wear on vehicle 35-EX. | ||
| View original record | -2- Rm/IMW.2/AP.3.6.37 "Item 2 Starter Motor Modifications arising from Wst's memo Rm/Wst.1/AP.2.4.37" "The following features were to be instructed immediately "for Production:- "(1) A brake was to… | ||
| scan0259 | Cylinder bore wear measurements, petrol pump troubles, and accessibility points. | ||
| View original record | To Rm. from Rm/GWH. 1113 Kingsbury. June 3rd.1937 Herewith are cylinder bore wear measurements and petrol pump troubles for the month of May. I am also enclosing Kingsbury's items of points they wish… | ||
| scan0260 | From G. Ratcliffe to Cricklewood confirming an enclosed memo has been sent in reply to an earlier letter. | ||
| View original record | To Rm/GWH - Cricklewood. 11/3 Rm/GR.21/JH.3.6.3/. Please find enclosed memo. in answer to your letter of the 2nd. inst. Rm/G.Ratcliffe. | ||
| scan0261 | Minutes of a conference on works complaints, suggesting design alterations to facilitate engine repairs. | ||
| View original record | K/W. Pk/KC....to E. c to Pk. Handwritten: Copy to RM/GWH 1113 Handwritten: Swall, test, tes Handwritten: Ratcliffe Pk/KC/DPB.3.6.37. THE MINUTES OF THE CONFERENCE HELD AT WORKS ON COMPLAINTS ON… | ||
| scan0262 | List of observed issues and suggested improvements for shock dampers, starter motors, coachwork, and handbrake levers on Bentley models. | ||
| View original record | - 2 - attempted to adjust their slow running, the lock nut is loose. (4) Shock Dampers, Variable control type. Governor tank filler plug. In the earlier type 3½-litre and 4¼-litre, this filler plug… | ||
| scan0263 | Maintenance difficulties and costs associated with the one-shot lubrication system due to modern coachwork design. | ||
| View original record | -3- (b) In the case of a failure of the one-shot system to the front end pin of the rear road springs, or a change of rear road springs, in 90% of the cases it necessitates the running boards having… | ||
| scan0264 | Issues with Phantom III sparking plug terminals and ignition wires due to component changes. | ||
| View original record | W/K. To Rm/GWH. from Rm/IMW. c. to Rm. [Handwritten:] 1113 and 1204 PHANTOM III. Sparking Plug Terminals and Ignition Wires. We have found in the course of dealing with 35-EX. and 32-EX. that with the… | ||
| scan0265 | Slack measurement on the inner roller bearings of a Bentley rear axle pinion. | ||
| View original record | 1113 To Rm/Gry. Kingsbury, June 4th, 1937. Bentley Rear Axle. The slack on the inner roller bearings of the pinion you examined was .002" or .06 m/m. Rm/GWH. | ||
| scan0266 | Slack measurement on the inner roller bearings of a Bentley rear axle pinion. | ||
| View original record | To Rm/Gry. d 202 1113 Kingsbury, June 4th, 1937. Bentley Rear Axle. The slack on the inner roller bearings of the pinion you examined was .002" or .06 m/m. Rm/GWH. | ||
| scan0267 | Bore sizes for Austin 12/6 engines and the performance of Specialloid pistons in Leyland diesel engines. | ||
| View original record | K/W. Rm. 1113 K/GWH/DPB/7.6.37. AUSTIN 12/6 ENGINES. There seems to be a certain amount of doubt regarding the correct bore size of this engine and, for the guidance of our readers, we pass on… | ||
| scan0268 | Request for the cost of special E.85506 valve guides for a Phantom II vehicle. | ||
| View original record | To RHC. from Rm/GWH. 1113 Rm/GWH. Cricklewood June 7th.1937 PHANTOM II. Valve Guides We have received the special E.85506 valve guides, for which we thank you. Would it be possible to give us the cost… | ||
| scan0269 | The results of a 100-mile road test for oil consumption for Mr. Embircios. | ||
| View original record | To Rm. from Rm/GWH. 1113 Kingsbury June 7th.1937 B.260.G.A. Mr.Embircios We have just completed a 100 miles road test for oil consumption. It has worked out at 400 M.P.G. as against their record of… | ||
| scan0270 | The results of a 100-mile road test for oil consumption for Mr. Embircios' vehicle. | ||
| View original record | To Rm. from Rm/GWH. 1113 Kingsbury June 7th.1937 B.260.G.A. Mr.Embircios We have just completed a 100 miles road test for oil consumption. It has worked out at 400 M.P.G. as against their record of… | ||
| scan0271 | Reporting the failure of joint washers made from Seacork laminated cork during trials. | ||
| View original record | To HPS/WSC. from Rm/GWH. c. Rm/Std. c. Hd. 1113 Rm/GWH. Kingsbury June 7th.1937 RE: JOINT WASHERS IN SEACORK. With reference to your memo HPS/WSC.20/BA.5.3.37., the E.54933 joint washers in Seacork… | ||
| scan0272 | Issues with the Bentley Oil Gauge's thin copper wire link, which can lead to incorrect oil level readings and potential engine failure. | ||
| View original record | E. from Rm/GWH. Rm. 1113 Kingsbury. June 8th, 37. Bentley Oil Gauge. Kingsbury have raised the question regarding the thin copper wire link of the float linkage in the lower half. In their opinion it… | ||
| scan0273 | Follow-up memo regarding a complaint about faulty high tension wire at the Cricklewood Depot. | ||
| View original record | Rm/Wst. c. Rm. c. Hs. 1113 June 8th, 37. Cricklewood Depot. High Tension Wire. Re your memo Rm/Wst2/AP.7.6.37. At the time I wrote re high tension wire complaint at Cricklewood. I was asked by the… | ||
| scan0274 | The progress of a brake turning tool and enclosing a drawing for a valve assembly tool. | ||
| View original record | J RHC. from Rm/GWH. Kingsbury 8.6.37. Bentley Depot. Service Equipment. We should be extremely obliged if you would say how the brake turning tool we send you drawings of is proceeding. I can work for… | ||
| scan0275 | Hand-drawn diagram with dimensions for a tool used to fit valve springs. | ||
| View original record | TOOL FOR FITTING VALVE SPRINGS 1113 6" 3/8 3 1/2 1 5/8" 7/8 dia quick thread approx 4 threads per inch. 2 3/4 1 1/2" 5/8 cylinder head A 3 3/8" 7" 5/8 square Tool for pushing locking ring into… | ||
| scan0276 | The premature sludging of Phantom III pressure oil filters. | ||
| View original record | To Rm. from Rm/IMW. c. to Rm/GWH. 1113 also 1139 Rm/IMW.14/AP.9.6.37 PHANTOM III. PRESSURE OIL FILTERS. Experience gained on 35-EX. in France has shewn that the pressure filter can become completely… | ||
| scan0277 | To Bentley Depot about service equipment, specifically a brake turning tool and a valve assembly tool. | ||
| View original record | RHC. from Rm/GWH. 1113 Kingsbury 8.6.37. Bentley Depot. Service Equipment. We should be extremely obliged if you would say how the brake turning tool we sent you drawings of is proceeding. I can work… | ||
| scan0278 | Blueprint for a tool used to fit valve springs, also showing a tool for pushing a locking ring into position. | ||
| View original record | TOOL FOR FITTING VALVE SPRINGS. 3 1/2 6" 3/8 5/8" 2 3/4 CYLINDER HEAD 1 1/2" 5/8 A 3 3/8" 7/8 DIA QUICK THREAD APPROX 4 THREADS PER INCH. 7" 5/8 SQUARE TOOL FOR PUSHING LOCKING RING INTO POSN SECTION… | ||
| scan0279 | Blueprint of a throttle flange joint for 4 1/4 and 3 1/2 litre engines. | ||
| View original record | 4 1/4 LITRE 3/8" STUDS & NUTS THESE ENDS ARE SQUASHED IN 3 1/2 LITRE 5/16" STUDS & NUTS. THROTTLE FLANGE JOINT. | ||
| scan0280 | Throttle body distortion on 4¼-litre Bentleys due to the use of non-standard spanners by fitters. | ||
| View original record | Hs. from Rm/GWH. e. Rm. Rmy Please write to Kingsbury recommending RR spanners. HS 1113 Kingsbury. 8.6.37. I am reporting this matter, but leave it entirely with you as to whether any action should be… | ||
| scan0281 | Blueprint detailing two versions of a Throttle Flange Joint for different engine sizes. | ||
| View original record | 4¼ LITRE 3/8” STUDS & NUTS THESE ENDS ARE SQUASHED IN. 3½ LITRE 5/16” STUDS & NUTS THROTTLE FLANGE JOINT. ENCLOSURE Nº 880 "JUSTSO" | ||
| scan0282 | Confirming a telephone conversation regarding issues with Bentley connecting rod liners and oil-filled rear axles upon delivery. | ||
| View original record | To RHC. from Rm/GWH. 113 Kingsbury. June 9th.1937. BENTLEY CONN. RODS. To confirm Telephone Conversation. A set of conn. rods being taken out of the Stores to fit to 260.G.A. it was noticed that the… | ||
| scan0283 | Investigating repeated fractures in Phantom III rocker shafts. | ||
| View original record | To Rm. from Rm/GWH. 1113 Rm/GWH. Cricklewood June 9th.1937 Ph.III. ROCKER SHAFTS. A cracked rocker was shewn to me this morning. The crack extended either side of the centre hole for the pedestal… | ||
| scan0284 | Service complaints regarding rod weight differences and stamping procedures. | ||
| View original record | RM/GWH. from RHC/Cy. Rm. RHC. BY. Hd. Hs. RHC/Cy.6/LS.10.6.37. 1113 SERVICE COMPLAINTS. We have looked into this job and mainly agree with Rm/GWH.9/R.19.5.37. our practice is as stated in the above… | ||
| scan0285 | The condition of Con.Rod and main bearings from Mr. A. Embiricos's Bentley 260.GA. | ||
| View original record | [Handwritten top right]: Files Sevdt [Handwritten top left]: from Rm/GWH To Rm. c/o Hs. [Handwritten]: 1113 KINGSBURY. June 11th.1937 I am forwarding to you the Con.Rod Bearings taken out of Mr.… | ||
| scan0286 | Various engine and chassis issues identified during testing. | ||
| View original record | To: Rm/GWH c. RHC [Strikethrough] c. Hs c. Rm. c. RHC/Cy. [Strikethrough] Re - Rm/GWH - Cricklewood. 4.5.37. Sludge in Waterways. There are no holes in the front end of head corresponding to the holes… | ||
| scan0287 | Design flaws of the Phantom III petrol filter, including its fixing, pipe alignment, and union joints. | ||
| View original record | E. from Rm. Rm. Hs. Cricklewood. June 10th, 37. PHANTOM III. PETROL FILTER in V. My attention has been drawn to the flimsy fixing of the filter body to the engine. Without due care is taken when… | ||
| scan0288 | Damage found on a reconditioned Bentley rear axle. | ||
| View original record | To Rm/Gry. from Rm/GWH. 1113 Kingsbury June 10th 1937 BENTLEY REAR AXLE No.M.2.B.V. The above axle has been to Derby for reconditioning. It was returned to Kingsbury on the 7.6.37 Invoice No.W.3422.… | ||
| scan0289 | The condition of Con.Rod and main bearings from a Bentley 260.GA, highlighting issues with shims and uneven wear. | ||
| View original record | W/P from Rm/GWH 1130 To Rm. c. to Hs. KINGSBURY. June 11th.1937 I am forwarding to you the Con.Rod Bearings taken out of Mr. A.Embiricos's Bentley 260.GA after 7000 miles, after attention to them by… | ||
| scan0290 | Suggestion to prevent distortion of the carburettor flange joint on a 4 1/4 Bentley by fitting rings to the joint washers. | ||
| View original record | To E. c. to Rm. 1113 Kingsbury, June 11th, 1937. 4 1/4 Bentley. Carburettor Flange Joint. To prevent the distortion of the throttle body by tightening up of the flange I would suggest that the joint… | ||
| scan0291 | Blueprint drawing of a flange indicating where ring washers are fitted. | ||
| View original record | RING WASHER FITTED. | ||
| scan0292 | Design flaw where the spring for the Bentley anti-rattle pedal device is too small. | ||
| View original record | To E. c. to Rm. 1113 Kingsbury, June 11th. Bentley Anti Rattle for pedals. The spring holding the steel cup for the anti rattle device of the pedals is too small in dia. and will actually pass through… | ||
| scan0293 | Blueprint drawing of a corrugated or concertina-like component with dimensional annotations. | ||
| View original record | 9/16", FULL 9/16" | ||
| scan0294 | Measurements of Bentley pistons in a new cylinder block, questioning a potential modification. | ||
| View original record | 1113 To, Rm. from Rm/GWH. Kingsbury. June 12th.1937 BENTLEY PISTONS. I believe these pistons are bought outside but whether RHC. Inspectors check them I am not aware. Kingsbury have just received a… | ||
| scan0295 | Phantom III Accelerator Countershaft, sent in response to an earlier query. | ||
| View original record | To Mr. Hancock. - Kingsbury. 1113 Rm/GR.11/JH.12.6.37. Phantom III Accelerator Countershaft. Please find enclosed memo. in answer to yours of the 2nd. inst. paragraph 3. (2.4.37). Rm/G.Ratcliffe. | ||
| scan0296 | 25/30 model breakdown where the fault was found to be a broken low tension lead to the coil. | ||
| View original record | To Rm. from Rm/GWH. c. Rm/Wst. 1113 Kingsbury June 14th.1937 25/30. The Kingsbury Depot was called out today on a breakdown which turned out to be a 25/30. The owner was blaming the Petrol Pump, but… | ||
| scan0297 | Aluminium turnings found in a Phantom III filter from chassis 3.BU.78. | ||
| View original record | To Rm. from Rm/GWH. c. RHC. 1113 Cricklewood June 14th 1937. PHANTOM III. FILTERS. Inclosed find a few turnings taken out of the filter in the vee of 3.BU.78. I don't think in this case we can quite… | ||
| scan0298 | Mr. Sopwith's Phantom III, which requires attention to the back axle at the Derby works. | ||
| View original record | S/W. To: Hs. Copy to Sg. Rm 1113 Db2/GMC.14.6.37. Mr. Jones has been on the telephone today in connection with Mr. Sopwith's "Phantom III". He stated the car would have to be sent to Derby for the… | ||
| scan0299 | The inspection and rectification of faults found on Chassis B.260.GA, owned by Mr. A. Embiricos. | ||
| View original record | To W/P from Rm/GWH 1113 Kingsbury. June 15th.1937 To SR. c. Rm. Ref: CHASSIS B.260.GA Mr. A.Embiricos The work on this car has been completed, and the car was delivered yesterday, June 14th to Dover,… | ||
| scan0300 | Engine faults and corrective work carried out for chassis B.260.GA. | ||
| View original record | To W/P from Rm/GWH. continued. Re: Chassis B.260.GA 2. 15.6.37 No. 4 Con.rod could be rotated half an inch before the bearing moved, owing to slackness in the bearings in the Con.rod housing. The… | ||
| scan0301 | Final report on engine testing and oil consumption for Chassis B.260.GA. | ||
| View original record | To W/P from Rm/GWH continued Re Chassis B.260.GA 15.6.37 3. The engine was erected filled with oil run five minutes in the Shop then sent out for 100 miles steady run. An oil consumption of over 1800… | ||
| scan0302 | Modifications and a performance report for the Bentley London Trials Car. | ||
| View original record | To Rm. from Rm/GWH. 1113 Kingsbury, June 15th. 1937 BENTLEY LONDON TRIALS CAR. B.119.JY. The 35° cams have been fitted to the above car. All brakes have been attended to. A new spring fitted to… | ||
| scan0303 | Recurring throttle spindle fouling issue on Phantom III cars at the Cricklewood Depot. | ||
| View original record | To RHC/A.E.Clark. from Rm/GWH. 113 Kingsbury June 10th.1937 With reference to your memo RHC/A.E.Clark.3/MND.11.6.37. No.2. item refers to, 25/30.HP. not Phantom III. Re RHC/A.E.Clark.2/MND.11.6.37.… | ||
| scan0304 | Failure and return of two Bentley dynamos due to commutator blacking. | ||
| View original record | To Rm/Wst. from Rm/GWH. C. By. C. Rm. 1113 Kingsbury June 17th.1937 BENTLEY DYNAMO FAILURE. Two dynamos are being returned to the Works today for continual blacking up of the commutators. In both… | ||
| scan0305 | Non-use of correct spanners at Kingsbury, causing throttle sticking. | ||
| View original record | W/K. Pk. from Rm. 1113 Rm11/R.18.6.37. It has been pointed out to us that you did not use R.R. spanners at Kingsbury. Occasionally troubles such as throttle sticking occur through over-tightening. We… | ||
| scan0306 | Axle noise complaint on Mr. Sopwith's Phantom III (3.AZ.90), which was traced to the tyres and rectified. | ||
| View original record | Hs.from Rm/GWH. Sg. c. Db. 11/3 Rm/GWH6/R.19.6.37. Re: Mr. Sopwith's Ph.III - 3.AZ.90. Db2/GMC.14.6.37. I have been in telephonic conversation with the second chauffeur re the above car. He informs me… | ||
| scan0307 | Axle noise complaint on Mr. Sopwith's Phantom III car, chassis 3.AZ.90, and its resolution. | ||
| View original record | Hs.from Rm/GWH. Sg. c. Db. Kingsbury. Rm/GWH6/R.19.6.37. (113) Re: Mr. Sopwith's Ph.III 3.AZ.90. Db2/GMC.14.6.37. I have been in telephonic conversation with the second chauffeur re the above car. He… | ||
| scan0308 | Failure of wire insulation for the Bentley petrol indicator due to oil saturation. | ||
| View original record | Rm/from Rm/GWH. Rm/Wst. C. Hs. C. E. 11/3 Kingsbury. June 21st, 1937. Bentley Petrol Indicator. Wire Insulation. The insulation of the 3 wire lead to the petrol indicator requires serious… | ||
| scan0309 | Confirming a cylinder block will be mailed to Paris. | ||
| View original record | n13 22.6.37. HANCOCK. BENSERDEP. PHONE. LONDON. CYLINDER BLOCK MAILED TO PARIS TOMORROW. Matthews. Roycar. | ||
| scan0310 | Phantom III gearbox synchromesh cone issue and a query about bearing clearance. | ||
| View original record | To Rm. from Rm/GWH. 1113 Cricklewood June 22nd. 1937 PHANTOM III. GEARBOX. Cricklewood called my attention to the poor bedding of the top synchromesh cone of a Phantom III. gearbox. The owner had… | ||
| scan0311 | Bentley axle noise complaint and its diagnosis. | ||
| View original record | To Rm. from Rm/GWH. c. Rm/Gry. c. RHC. IR13 Kingsbury June 22nd.1937 BENTLEY AXLE NOISE COMPLAINT. 138 J.D. Mileage 2,705 This car has come in with a noisy axle complaint, 30 m.p.h. over run. An… | ||
| scan0312 | Repeated rear axle shaft failure on a Bentley, chassis 189.B.L., attributed to reckless driving. | ||
| View original record | To Rm. from Rm/GWH. c. Rm/Gry. c. Hs. Kingsbury June 22nd.1937. 11/3 BENTLEY REAR AXLE FAILURE. Franklin 189.B.L. This owner who is a reckless driver (the condition of the car shows it) has again… | ||
| scan0313 | The poor condition of stove enamelling on cylinder blocks after service. | ||
| View original record | To Hs. from Rm/GWH. c. RHC. c. Rm. 1113 Kingsbury June 22nd.1937 Re. Stove Enamelling of Cylinder Blocks. May I once more bring to your notice the condition which the cylinder heads get into after… | ||
| scan0314 | The return of two faulty Bentley front anchorage brackets for inspection. | ||
| View original record | To RHC. from Rm/GWH. c. Rm. 11/3 Kingsbury, June 23rd.1937 BENTLEY - FRONT ANCHORAGE BRACKETS. We are returning to you 2 Bentley front anchorage brackets for your inspection. The Ball pin in both… | ||
| scan0315 | Clearance issues on a Raymond Mays' Bentley B.24.GA after fitting larger cooling brake drums and longer steering arms. | ||
| View original record | To Hs. from Rm/GWH. c.c. Rm. c. RHC. 1113 Kingsbury June 23rd.1937 RAYMOND MAYS' BENTLEY B.24.GA. 4 1/4 LITRE. This car has been fitted with the large cooling brake drums and the side steering arms to… | ||
| scan0316 | No.2 connecting rod failure in a 4 1/4 Bentley, chassis B.14.HK, with mileage 11,642. | ||
| View original record | To Hs. from Rm/GWH. c. Rm. 1113 Kingsbury, June 23rd.1937 4 1/4 BENTLEY - B.14.HK. Mileage 11,642. No.2. Connecting Rod failure. This car has been brought in today with No.2. conn. rod bearing metal… | ||
| scan0317 | Confirming the standardization of an oil and petrol resisting cable for the Bentley petrol gauge wire. | ||
| View original record | To Rm/CWH. c.c. to Hs. c.c. to E. Bentley Petrol Gauge Wire. Referring to your note of the 21st. inst. regarding the above, we have had standardised for some considerable time now a cable which has an… | ||
| scan0318 | Modification for an anti-rattle scheme for Bentley pedals. | ||
| View original record | W/K - GWH. 111-3 Rm/Wym.8/JH.24.6.37. Bentley Anti-rattle for pedals. Replying to your memo. of June 11th addressed to E. re the above, a scheme has just been issued to deal with the trouble. I am… | ||
| scan0319 | Attempts to quiet a noisy Bentley rear axle for a critical owner. | ||
| View original record | To Rm. from Rm/GWH. c. Rm/Gry. 1113 June 24th.1937 Kingsbury BENTLEY REAR AXLE. 138.J.D. We have not been able to get this axle 100% quiet and as the owner has been worrying on the 'phone it has had… | ||
| scan0320 | The history and examination of a faulty Bentley dynamo. | ||
| View original record | 1113 RHC. from Rm/GWH. c. Rm. Kingsbury. June 24th, 1937. BENTLEY DYNAMO - W.3.BK. We wish to draw your attention to the above dynamo the history of which is as follows:- The dynamo was first fitted… | ||
| scan0321 | Blueprint showing the correct and incorrect drilling positions for a reduction housing for a tachometer drive. | ||
| View original record | WRONGLY DRILLED. CORRECT POSITION REDUCTION HOUSING FOR TACHOMETER DRIVE. DYNAMO W.3.B.K. JUNE 24TH 37 RM/G.M.H. | ||
| scan0322 | Sending three sectioned exhaust valves for the Phantom II, detailing their respective part numbers and series usage. | ||
| View original record | N/W. RM. C-D/BP. Philips 1113 SWOL Br/H10/M. 24.6.37. re, Phantom II Technical - Exhaust Valves. At the request of GWH we are sending you under separate cover to-day, 3 sectioned Exhaust Valves, in… | ||
| scan0323 | Findings of a connecting rod failure on a Bentley B.14-HK 4 1/4-Litre engine. | ||
| View original record | 1113 Rm. from Rm/GWH. June 24th, 37. BENTLEY B.14-HK - 4 1/4-LITRE. CON. ROD FAILURE. The crankshaft and main bearings have now been dismantled. All the crankshaft bearings were loose in the housing.… | ||
| scan0324 | Complaint about erratic charging from a Bentley Dynamo on chassis 122 JD, caused by oil on the commutator. | ||
| View original record | 1113 By. from Rm/GWH. c. Rm/Wst. c. Rm. Kingsbury. Rm/GWH. 24.6.37. BENTLEY DYNAMO P.6.BR. Complaint erratic charging by Dixon Mayse Chassis 122 JD. This dynamo was fitted at a mileage of 3658. It has… | ||
| scan0325 | 4 1/4 Litre Bentley connecting rod failure at 10,340 miles. | ||
| View original record | To Hs. from Rm/GWH. c. Rm. 1113 Kingsbury. June 25th.1937 Mr.Hutton B.47.HM. 4 1/4 LITRE CONN. ROD FAILURE, 10,340 MILES. There have been two 4 1/4 litre Bentleys in this week for conn. rod failure.… | ||
| scan0326 | The satisfactory performance of a Phantom III gearbox synchromesh. | ||
| View original record | 1113 Rm. from Rm/GWH. Cricklewood. 25.6.37. PHANTOM III. GEARBOX. The synchromesh worked satisfactory after bedding in the top cone. The owner was satisfied. Rm/GWH. Capt Cobbold | ||
| scan0327 | Modification of heavy exhaust valves on the Phantom II to overcome difficulty in quietening them. | ||
| View original record | To Hs. from Rm/GWH. c. Rm. c. E. c. By. 1113 Cricklewood June 25th 1937 PHANTOM II. Depot Modification to Heavy Exhaust Valves to overcome difficulty of quietening valves in service.… | ||
| scan0328 | Inquiry regarding a noisy Bentley rear axle on car 138.J.D., suspecting a missing propeller shaft damper. | ||
| View original record | W/K. To Rm/GWH. from Rm/Gry. (Rф3) Rm/Gry.14/AP.25.6.37 BENTLEY REAR AXLE - 138.J.D. With regard to the axle noise on this car, we find that it was not fitted with a propeller shaft damper when it… | ||
| scan0329 | Internal brake noise complaints on P.III, 25/30, and Bentley models and a proposed solution. | ||
| View original record | Rm. from Rm/GWH. 1118 June 26th, 1937. INTERNAL BRAKE NOISE. There are quite a number of complaints of P.III, 25/30 and Bentley, of creaking of the brake mechanism inside the drums. I have gone over… | ||
| scan0330 | Noise issue with a Bentley rear axle, chassis 138-J.D. | ||
| View original record | To Rm/Gry. from Rm/GWH. 1113 Kingsbury June 26th 1937 BENTLEY REAR AXLE 138-J.D. This chassis had a propeller shaft damper which we went for before doing anything to the axle. It was found to have… | ||
| scan0331 | Issues with stove enamelling on Bentley & 25/30HP cylinder blocks due to a change in jointing material. | ||
| View original record | COPY. RHC. c. to Hm/GWH. c. to Hs. c. to BY. c. to Roy. c. to Hd. c. to Mx. [Handwritten Initials: RM] [Handwritten Number: 1113] RHC/Cy.1/LS.28.6.37. RE STOVE ENAMELLING OF BENTLEY & 25/30.HP.… | ||
| scan0332 | Investigation into the cause of peeling enamel on cylinder heads of Bentley and 25/30.HP engines. | ||
| View original record | COPY. H1/HEG3/AG.25.6.37.Laboratory. To RHC/Cy. from H1/HEG. RE: Peeling of Enamel on Cylinder Heads of Bentley and 25/30.HP. Engines. We have investigated the trouble which you brought to our notice… | ||
| scan0333 | Poor oil consumption tests for Chassis 260 GA, belonging to Mr. Embiricos. | ||
| View original record | MATTHEWS- Rm/GWH/I/JAB. 25 Rue Gide Levallois-Perret Seine. France. 29th June 1927. To. Rm. c. Rm. 1113 Mr. Embiricos. Chassis 260 GA. The oil consumption on this car on the Continent is poor. I have… | ||
| scan0334 | Intended modification to lighten the P.II. exhaust valves and questioning its effectiveness. | ||
| View original record | W/K. To Rm/GWH. from Rm/Gry. 1113 Rm/Gry.5/AP.29.6.37 P.II. Exhaust Valves. With regard to your intended modification to lighten the latest type of P.II. exhaust valve, we are not quite sure from the… | ||
| scan0335 | Complaint about the excessive width of slots on Bentley front anchorage brackets. | ||
| View original record | Rm/GWH. from RHC/Cy. c. to Rm. c. to RHC. 11/3 RHC/Cy.2/LS.29.6.37. BENTLEY FRONT ANCHORAGE BRACKETS. We have investigated your complaint regarding the excessive width of slot and find we have had 4… | ||
| scan0336 | Noisy axle and faulty ball race bedding on a Bentley Chassis B-138-JD. | ||
| View original record | RHC: c. to Rm/GWH. c. to Rm/Gry. 11-3 RE BENTLEY CHASSIS B-138-JD. NOISY AXLE & COMPLAINT ON FAULTY BEDDING OF BALL RACE ON BOTTOM FACE OF HOUSING. We have looked into this and we are taking every… | ||
| scan0337 | Issues with the throttle spring and carburettor flange joint washer for the Bentley 4¼ Litre model. | ||
| View original record | Rm/GWH - Kingsbury. 1113 Rm/GR.8/JH.30.6.37/. Bentley 4¼ Litres. Throttle spring E.51875. Alterations are being carried out by E/PSN. Attention was again drawn to the fact that the spring pulls off in… | ||
| scan0338 | Use of high pressure grease for brake toggles to address noise issues. | ||
| View original record | Rm/GWH. from Rm/AFM. 1113 Rm/AFM1/R.1.7.37. INTERNAL BRAKE NOISE - P.III. With reference to your memo of 26th June, will you please let us know the name of the maker of the H.P.G. (high pressure… | ||
| scan0339 | Issues and proposed modifications for Phantom II exhaust valves. | ||
| View original record | [Handwritten top left] File [Handwritten top center, struck through] Hd AH/GS [Handwritten top center] c. Rm. [Handwritten top center] 1113. [Typewritten top right] BY.7/G.3.7.37. [Handwritten in… | ||
| scan0340 | Proposal to lighten the Phantom II exhaust valves. | ||
| View original record | To By. from Rm/Swdl. c.c. to Hd. 113 Rm/Swdl.11/AP.5.7.37 PHANTOM II. EXHAUST VALVES. In reply to your memo By.7/G.3.7.37 with regard to the proposal of lightening of the exhaust valves E.85505 by… | ||
| scan0341 | Specifications of the Bentley petrol gauge wire for different models. | ||
| View original record | Levallois. France. Rm/GWH/2/JAB. 5th July 1937. 1113 To. Rm. c. Rm/Wst. c. Hs. BENTLEY PETROL GAUGE WIRE. With reference to Rm/Wst. 24.6.37. I note that on present cars, a petrol and oil resisting… | ||
| scan0342 | Short memo regarding the supplier of grease used to address internal brake noise. | ||
| View original record | (113) Levallois, France. Rm/GWH/4/JAB. 5th July 1937. To. Rm. e Rm/AFM. Internal Brake Noise- All Cars. Cricklewood informed me that the grease was bought as H.P.G. but I will obtain the address of… | ||
| scan0343 | Distressing complaint letter received from a managing director of a principal retailer. | ||
| View original record | [Handwritten: GRY (crossed out)] [Handwritten: DIXON. (crossed out)] [Handwritten: CHANDLER.] [Handwritten: 1113] S/W. To Hs. from Sg copy to E. copy to Rm.✓ copy to BY. copy to Mxx Re: Complaints. I… | ||
| scan0344 | Private and confidential letter from Hooper & Co. to Rolls-Royce detailing numerous serious faults on recently delivered cars. | ||
| View original record | COPY. HOOPER & CO. LTD. 54, St. James's Street, Piccadilly, S.W. 1. GLSB/C. July 1st, 1937. A.F. Sidgreaves, Esq., Messrs. Rolls-Royce Ltd., 14/15, Conduit Street, W.1. Private & Confidential. Dear… | ||
| scan0345 | Customer complaints and reliability issues with various car models, including the Phantom III and Bentley. | ||
| View original record | -2- Once rectified, it gave no further trouble. This is my own personal experience, most of which occurred in the first 5,000 miles, on a £3,000 motor car, which is supposed to be the best in the… | ||
| scan0346 | Page 3 of a letter detailing reliability concerns and performance issues with the Phantom III and 25/30 models. | ||
| View original record | -3- We have also had trouble with the petrol pump and steering on the 25/30. We have lost orders to American cars on suspension, and also on clutch pick up. Therefore, complaints are not entirely… | ||
| scan0347 | Cause of an over-oiling issue on the Phantom III model, with handwritten comments. | ||
| View original record | Handwritten Top: Mx. what do you think of Hancocks views. Rm Routing: To Hs. from Rm/GWH. C. Rm. Location & Date: Levallois July 5th.1937 Typed Content: Re. PHANTOM III. Over-oiling on the Continent.… | ||
| scan0348 | Tests and modifications to resolve an overoiling complaint on a Bentley B.122.GA. | ||
| View original record | 1113 To Hs. from Rm/GWH. c. to Rm. c. to Sr. Levallois, France. July 6th.1937 Mr.Lang's Bentley B.122.GA. Overoiling Complaint. This car is now satisfactory for oil consumption at high speeds. It has… | ||
| scan0349 | Excessive oil consumption in Bentley cars, owner habits, and recommended solutions. | ||
| View original record | -2- type pistons and scraper ring, the excessive oil consumption could be considerably reduced but one has to always bear in mind that in service work, time is money and if the results are not… | ||
| scan0350 | The investigation of excessive oil consumption in a Bentley B.244.GA. | ||
| View original record | To Rm. from Rm/GWH. c. Hs. 1113 Levallois, France, July 7th.1937 BENTLEY - EXCESSIVE OIL CONSUMPTION. B.244.GA. - 15,000, miles. This car has recently been fitted with L. rings to the pistons to… | ||
| scan0351 | Engine improvements, piston ring issues, and comparative data from other manufacturers like Bugatti. | ||
| View original record | -2- (5) Sr. and Michelin's car have improved. Reason - (1) A certain amount of carbon has been formed in the scraper and ring pressure ring grooves which damps the ring from flutter. (2) Oil pressure… | ||
| scan0352 | Explaining the operation of electrical petrol pumps and the effect of pressure on their function. | ||
| View original record | W/P - GWH. 113 also 3000 32-EX. Rm/JBD.10/JH.9.7.37. The petrol pumps are connected up as you state in your memo. The current does not flow through the coils of the dash pump although the higher… | ||
| scan0353 | Brief typed memo confirming a return to 'K' and a planned arrival in Derby. | ||
| View original record | K/W. Rm. 1113 GWH/DPB/10.7.37. KINGSBURY. I have returned to K and shall be at Derby on Tuesday morning. Rm / G.W.H. | ||
| scan0354 | Modifying the Phantom II's heavy exhaust valves to reduce noise. | ||
| View original record | 1103 To Hs. from Rm/GWH. c. Rm. c. E. c. By. Cricklewood June 25th 1937 PHANTOM II. Depot Modification to Heavy Exhaust Valves to overcome difficulty of quietening valves in service. In conjunction… | ||
| scan0355 | Depot modification to heavy exhaust valves for the Phantom II model to overcome quietening issues. | ||
| View original record | E- (struck through) c.Hs. Rm. Ey. Da.1/HP.30.6.37. Phantom II. Depot modification to Heavy Exhaust Valves, to overcome difficulty of quietening valves in service. Attached are remarks by E/McStay.… | ||
| scan0356 | Summary of the design history and issues with Phantom II exhaust valves. | ||
| View original record | E/MCS.1/HP.29.6.37. Phantom II Exhaust Valves - re Rm/GWH.25.6.37. E.78493 - Standard prior to Series 02 (.4325 dia. stem). These valves gave trouble by cracking round head of valve. LeC.2551 was… | ||
| scan0357 | Clarifying the cost of 6 modified Phantom II exhaust valves. | ||
| View original record | Hs. from Rm/GWH. c. Rm. GRY Kingsbury. June 24th, 1937. Re: P.II EXHAUST VALVES. I should have stated 6 exhaust valves modified cost £1.3.1., in my report of 23/6/37. Rm/GWH. | ||
| scan0358 | Short memo regarding internal brake noise and sourcing grease suppliers from Cricklewood. | ||
| View original record | File 1113 Levallois, France. Rm/GWH/4/JAB. 5th July 1937. To. Rm. c. Rm/AFM. Internal Brake Noise- All Cars. Cricklewood informed me that the grease was bought as H.P.G. but I will obtain the address… | ||
| scan0359 | Heavy oil consumption under French conditions and plans for testing new high-pressure pistons. | ||
| View original record | Rm/GWH. 3 1113. Rm12/R.10.7.37. HEAVY OIL CONSUMPTIONS. From your observations, there seems to be something extraordinary about French conditions. The disconcerting feature is that Sr's car, which is… | ||
| scan0360 | The investigation into excessive oil consumption for a Bentley B.244.GA at 15,000 miles. | ||
| View original record | To Rm. from Rm/GWH. c. Hs. Levallois, France, July 7th.1937 BENTLEY - EXCESSIVE OIL CONSUMPTION. B.244.GA. - 15,000, miles. This car has recently been fitted with L. rings to the pistons to overcome… | ||
| scan0361 | Analysis of engine improvements concerning piston rings, oil consumption, and cylinder distortion, with notes on Bugatti's engine. | ||
| View original record | -2- (5) Sr. and Michelin's car have improved. Reason - (1) A certain amount of carbon has been formed in the scraper and ring pressure ring grooves which damps the ring from flutter. (2) Oil pressure… | ||
| scan0362 | Overoiling complaint for Mr. Lang's Bentley B.122.GA, including test results. | ||
| View original record | To Hs. from Rm/GWH. c. to Rm. c. to Sr. Levallois, France. July 6th.1937 Mr.Lang's Bentley B.122.GA. Overoiling Complaint. This car is now satisfactory for oil consumption at high speeds. It has been… | ||
| scan0363 | Excessive oil consumption in Bentley cars, potential fixes, and issues with owner oil checks. | ||
| View original record | -2- type pistons and scraper ring. the excessive oil consumption could be considerably reduced but one has to always bear in mind that in service work, time is money and if the results are not… | ||
| scan0364 | Resolving an overoiling complaint and high oil consumption for a Bentley B.122.GA. | ||
| View original record | To Hs. from Rm/GWH. c. to Rm. c. to Sr. Levallois, France. July 6th.1937 Mr.Lang's Bentley B.122.GA. Overoiling Complaint. This car is now satisfactory for oil consumption at high speeds. It has been… | ||
| scan0365 | Oil consumption issues, piston modifications, and oil level checking procedures for Bentley cars. | ||
| View original record | -2- type pistons and scraper ring, the excessive oil consumption could be considerably reduced but one has to always bear in mind that in service work, time is money and if the results are not… | ||
| scan0366 | Rectifying an overoiling complaint on a Bentley B.122.GA, including test results. | ||
| View original record | Not sent out. To Hs. from Rm/GWH. C. to Rm. [crossed out] C. to Sr. [crossed out] Levallois, France. July 6th.1937 Mr.Lang's Bentley B.122.GA. Overoiling Complaint. This car is now satisfactory for… | ||
| scan0367 | Excessive oil consumption in Bentley cars, proposed solutions, and handwritten notes disputing the findings. | ||
| View original record | -2- type pistons and scraper ring, the excessive oil consumption could be considerably reduced but one has to always bear in mind that in service work, time is money and if the results are not… | ||
| scan0368 | Bentley B.35.KU oil consumption tests at high speeds on Brooklands track. | ||
| View original record | 11/13 also 1220. Hs. from Rm/GWH. Rm. MX. W/P - SR. Rm/GWH2/R.16.7.37. BENTLEY OIL CONSUMPTION. B.35.KU. We have been carrying out tests on the Brooklands' track with B.35.KU (Paris New Trials car) to… | ||
| scan0369 | Delay in obtaining new springs for a Bentley pivoted brake shoe and suggesting an alternative supplier. | ||
| View original record | W/P. Sr/VA. from Rm/GWH. 1113 Rm/GWH5/R.27.7.37. Re: Springs for Bentley, Pivotted Brake Shoe. We have not as yet obtained new springs for the pivotted shoe. The spring manufacturers are too busy, and… | ||
| scan0370 | Instruction regarding a .002 inch nip for Bentley connecting rod and main bearings to prevent loosening. | ||
| View original record | To By. from Rm/GWH. c. Rm. 11/3 Rm/GWH.11/AP.28.7.37 BENTLEY CONN. ROD BEARINGS AND MAIN BEARINGS. The bearings in the conn. rods and main journals quickly become loose in the housings if there is no… | ||
| scan0371 | Querying why Bentley con rod bearings require filing to fit the housing. | ||
| View original record | RHC. from Rm/GWH. By. Rm. 1113 Rm/GWH4/R.29.7.37. BENTLEY CON RODS. Kingsbury have received a further set of con rods where the bedding of the bearing metal in the housing was so bad that they had to… | ||
| scan0372 | Bentley service complaints, listing faults and the corresponding actions taken. | ||
| View original record | from Rm/GWH. 1113 Rm/GWH4/R.29.7.37. BENTLEY. SERVICE COMPLAINTS REPORTED. FAULTS REPORTED. Enamel peeling off cylinder heads under the rocker cover after a few thousand miles. Dynamo failures due to… | ||
| scan0373 | Vehicle faults and the corresponding corrective actions or investigations. | ||
| View original record | -2- FAULTS REPORTED. ATTENTION GIVEN. Bentley Dynamo Drives. Rubber block failure. The present harder and increased dia. rubber blocks appear to be giving satisfactory results. Con rods failure.… | ||
| scan0374 | Two-column document listing reported faults and the corresponding corrective actions taken. | ||
| View original record | -3- FAULTS REPORTED. Bentley con rods. Bad bedding of bearings in housings of rods. This was a complaint of replacement rods. Joint washers for water pump flange joint in sea-cork. Excessive oil… | ||
| scan0375 | Over-oiling issue on the Phantom III model on the Continent. | ||
| View original record | W/P. To Sr. from Rm/GWH. 1113 Rm/GWH.7/AP. 30.7.37 c. Sr/VA. Re. P.III. Over-oiling on the Continent. I have had a word with Rm. and Hs. re the modification of valve tappets for Ph.III. on the… | ||