Rolls-Royce Archives

Rolls-Royce Experimental Archives: Box ExFiles\Box 17\1\        Box Selection

IdentifierEntry
Scan001 Inquiring about the standardisation of using Rolled Eyes on Springs to reduce costs.
View original record From Wor. Hs. ---------------- X7410. Wor/T.10.1.31. ---------------- Are we now sufficiently advanced in standardising to be able to use Rolled Eyes on Springs. This would give us quite a reduction…

Scan002 Scheme for a rolled eye, which is now awaiting costs.
View original record x7410. To Wor. From Hs/Rm. Hs/Rn.7/MJ.12.1.31. With reference to Wor3/MO.1.31. We succeeded in finding a scheme that would work on the rolled eye to F.83041/9. A sheet was sent round on 4.12.30., this…

Scan003 Order for 25 sets of springs for the N.2 series, and the standardisation of rear springs with rolled eyes.
View original record RECEIVED 16 JAN 1931 WOR c. Hs. J410. BY/Cgh8/G.15.1.31. In reply to WOR3/T.10.1.31. only 25 sets of springs were ordered for N.2 series in the hope that the standardisation sheet would be completed…

Scan004 Internal order memo for front and rear 40/50 model road springs with specifications.
View original record To. Order Office. X7410. Hs/Rm.1/KT.23.1.31. 40/50. ROAD SPRINGS. X.7410. X.4429. Will you please order for us two pairs of 40/50. front road springs. Free Camber 4.5" Pos. Loaded Camber Flat.…

Scan005 Querying the type of springing for 40/50 HP chassis for the home market compared to the American market.
View original record To Hs. from Sg. Copy to Wor. BY. [struck through] re Springing. [Handwritten]: Hs [Handwritten]: V 7410 [Stamp]: RECEIVED 11 FEB 1931 Whilst I am aware as per your recent note that you decided on the…

Scan006 Tests of lower rating springs for the Phantom II, outlining the results and subsequent issues.
View original record X7410 To R. From Hs./Ltd. c. to Sg. c. to Da. Hy. c. to EP. Hd. c. to GWH. Hs.1/RT.7.3.31. PHANTOM II SPRINGING. Further tests have been carried out on various P.II cars using lower rating front and…

Scan007 Road tests and modifications to improve car springing, ride comfort and weight distribution.
View original record -2- safely increase the deflection for load by approx. 50% on the front springs and 25% on the rear. i.e. we use front springs with an initial camber of 4.5" and rear 10.25". The alteration to the…

Scan008 Suspension and frame distortion tests on various car models.
View original record (3) and fixed to the centre of the dumbell bar. This had no effect at all, the body distortion and jiggling was as bad as with no weights at all. Secondly the two weights were clamped one on each…

Scan009 Standardisation of a rolled eye on a Phantom 11 rear road spring to reduce cost.
View original record RR 788 (10M) (3-7-30) BM. 6/2871. x7410. COMPLETED 21.2.31. STANDARDISATION of CHASSIS PARTS Date 4.12.30. Description of Parts. ROLLED EYE ON PHANTOM 11 REAR ROAD SPRING. X No. 7410. Drawing No.…

Scan010 Standardisation form for a new chassis part detailing the test chassis and associated costs.
View original record STANDARDISATION of CHASSIS PARTS The number of the first chassis on Which the new part will be fitted ....... 101 in 'N' series Date when Chassis will be handed to test..............................…

Scan011 Particulars of cars fitted with low rating road springs, excluding model 20-EX.
View original record To Hs/Rm. From Hs/Lid. Y 410 Hs/Lid. 2/KT.7.3.31. X7410. X5410. SPRINGING. Herewith particulars of all cars at present fitted with low rating road springs. 20-EX has not been included because at the…

Scan012 Specification sheet for springing, detailing front and rear springs, damper loads, car weight, and buffer clearances.
View original record 16.G.IV. Springing. Front Springs. Piece No. F.57498. N.S. O.S. Loaded lbs. 632 - 809 635 - 763 Loaded camber. 1" Pos. - 1/2" pos. 1" Pos. - 1/2" Pos. Initial camber. 4.937" 4.937" Rear Springs.…

Scan013 Specifications for springing, including spring loads, camber, damper settings, car weight, and buffer clearances.
View original record 18.G.IV. Springing. Front Springs. Piece No. F.57498. N.S. O.S. Loaded lbs. 672. 670. Loaded camber. 1" Pos. 1" Pos. Initial camber. 4.937 4.968. Rear Springs. Loaded lbs. 1054 1056 Loaded camber.…

Scan014 Specification sheet for vehicle springs, dampers, weight, and clearances.
View original record G.L.R.59 Springing. Piece No. F.57498. Front Springs. N.S. O.S. Loaded lbs. 680 680 Loaded camber. 1" Pos. 1" Pos. Initial camber. 5.00" 5.00" Rear Springs. Loaded lbs. 1030 1008 Loaded camber. .5"…

Scan015 Specification sheet for car springing, damper loads, car weight, and buffer clearances.
View original record 58-GN. Springing. Front Springs. Piece No. F.78797. N.S. O.S. Loaded lbs. 1108. 1120 Loaded camber. Flat. Flat Initial camber. 4.50" 4.46" Rear Springs. Loaded lbs. 1346 1368 Loaded camber. Flat Flat…

Scan016 Springing specifications for vehicle 18-EX as it left Derby, detailing front and rear springs and damper loads.
View original record 18-EX. Springing. (As it left Derby before proceeding to Le Canadel). Front Springs. Piece No. F.78795. N.S. O.S. Loaded lbs. 1045 1065 Loaded camber. Flat. Flat. Initial camber. 4.50" 4.50" Rear…

Scan017 Specifications for springing, car weight, and clearances for model 25-EX.
View original record 25-EX. Springing. Front Springs. Piece No. F.78797. N.S. O.S. Loaded lbs. 1080 1096 Loaded camber. Flat Flat. Initial camber. 4.45" 4.50" Rear Springs. Piece No. F.79449. N.S. O.S. Loaded lbs. 1320…

Scan018 Specifications for vehicle springing, including spring loads, damper loads, car weight, and buffer clearances.
View original record 22-EX. Springing. Front Springs. N.S. O.S. Loaded lbs. 1106. 1106. Loaded camber. Flat. Flat. Initial camber. 4.59" 4.5" Rear Springs. Loaded lbs. 1380 1375. Loaded camber. Flat. Flat. Initial camber.…

Scan019 The standardisation of road springs for the Phantom and 25 HP models, recommending American chassis springs.
View original record To By. From Hs/Rn. c. to Roy. c. to Wor. Hs/Rn.1/MJ.11.3.31. X7410 X. 7410. X. 5410. PHANTOM & 25 HP. ROAD SPRINGS. We have now done sufficient work on suspension to be able to say that the American…

Scan020 Request to fit specified front and rear road springs to vehicle 110-DC.
View original record X7410. To RHC. From Hs/Lid. Hs/Lid.1/KT.18.3.31. 110-DC. Will you please arrange to have the following road springs (which are in our stores) fitted to 110-DC. Front. Piece No. F.71983/4. Loaded lbs.…

Scan021 'Springing' with an attached extract from a letter.
View original record 07410. To Hs. from Sg. re Springing. Sg15/E14.4.31 The attached is an extract from a letter I have received from the Technical Editor of "The Motor". I should be glad to hear from you on this point.…

Scan022 Extract from a letter from 'The Motor' magazine requesting suspension data for the 40-50 HP model.
View original record Extract from letter from "The Motor". For enclosure with Sg15/E14.4.31 to Hs. 5 to 15, Rosebery Avenue, London, E.C.1. M/MP/L 13th April 1931 A.F.Sidgreaves Esq., Messrs. Rolls-Royce Ltd., 14 & 15,…

Scan023 From Sg. to Hs. requesting information regarding springing following a recent conversation.
View original record 87410. To Hs. from Sg. re Springing. Sg12/E21.4.31 Referring to Sg15/E14.4.31 and our conversation when you were in town the other day, I should be glad if you would send me the information as quickly…

Scan024 Short memo confirming the provision of requested particulars without further detail.
View original record To Sg. From Hs/Rm. 87410. Hs/Rm.19/KT.22.4.31. With reference to sg15/E14.4.31 herewith some particulars which we hope will be what you require. We have purposely refrained from expanding the…

Scan025 Specification sheet detailing the springing characteristics for the 40/50 HP model.
View original record SPRINGING CHARACTERISTICS 40/50 RR. FRONT AXLE. REAR AXLE. SPRUNG WT. COMPLETE CAR. 2053. 2327. UNSPRUNG WT. 407. 687. The front spring rating varies from 500 lbs/1" to 245 lbs/1". The rear spring…

Scan026 To stop all work on specific unsatisfactory oil pipe clips for the Phantom II chassis, pending a new spring steel clip design.
View original record N7410 BY/HEB15/M.22.4.31. [Distribution list stamp - mostly illegible] C. Ha/GWH. [Stamp: RECEIVED 23 APR 1931] PHANTOM II. R.H. & L.H. CHASSIS. ---------------------------------- FRONT SPRINGS &…

Scan027 Summary log detailing tests performed on rear springs since January 1931.
View original record 107 40/50 P.II 17410. SUMMARY OF REAR SPRINGS TESTED SINCE JAN 1931 TABLE DATA: Column Headers: No, LOADED lbs, TYPE lbs, MAKE, MATERIAL, LOADED LENGTH, LOADED CAMBER, INITIAL CAMBER AFTER TEST,…

Scan028 Summary of front springs tested since January 1931 for the 40/50 PII model.
View original record 87410 102 SUMMARY OF FRONT SPRINGS TESTED SINCE JAN 1931 40/50 PII TABLE DATA: COLUMN HEADERS: No., TYPE, LOADED lbs, MAKE, MATERIAL, LOADED LENGTH, LOADED CAMBER, INITIAL CAMBER AFTER TEST, SERIAL…

Scan029 Comparison table of road spring specifications for two Phantom II vehicles.
View original record Y7410 12.5.31. X4663. RE. PHANTOM II. ROAD SPRINGS ON BUMPER. Serial No. | K.460 | K.470 Piece No. | F.83317 | F.83317 Loaded Camber. | Flat. | Flat Loaded lbs. | 1165 lbs. | 1158 lbs. Initial Camber.…

Scan030 Review of road springs, discussing the negative effects of fitting low deflection springs on vehicle steering and braking.
View original record To H. From Hs/en. c. to EG. Sor. c. to Dn. R. c. to Hy. Ph. X7 410 Hs/RM.3/MT.13.5.31. X7410 X8410 ROAD SPRINGS. We think it may be advisable to review the present position of road springs. We are now…

Scan031 The maximum stress in spring leaves and a summary of spring standardisation for the 25 HP and 40/50 models.
View original record - 2 - Ha/Rm.3/KT.13.5.31.cont'd. (3) Maximum Stress in the spring Leaves. In spite of greatly reducing the top leaf thickness of all springs (the 25 HP. front is now only .225" thick) and making the…

Scan032 Specification table detailing the particulars of low rating springs for 40/50 and 20 HP models.
View original record PARTICULARS OF LOW RATING SPRINGS. Length., Width., Top Leaf Thickness., Initial Deflection., Max. Bump Deflection. 40/50 Front, 45.0", 2.00", .257", 4.5", 6.250" 40/50 Rear, 66", 2.5", .265", 10.25",…

Scan033 Main leaf test results for the 20 HP front and rear springs.
View original record FILES. Sent to R. and Da. only. F.56511. 20 HP. FRONT SPRING MAIN LEAF TEST. Free Camber of Main Leaf without plates = 3.000" " " " " with " = 2.712" ) Set .112 " " " " with " = 2.600" ) After Test "…

Scan034 Design and manufacturing considerations for road springs, including camber and stress.
View original record X7410 Hs. } FROM Da. By. } Dal/M19.5.31. ROAD SPRINGS X.7410 X.5410 With reference to Hs/Rm3/KT13.5.31. we do not wish to be dogmatic about the manufacture of springs as we know that our theoretical…

Scan035 The design considerations and rationale for the free camber of front road springs.
View original record DA. c. R. c. Hs. 87410 BY4/G.1.6.31. RECEIVED 1931 JUN x7410 x5410 ROAD SPRINGS. Referring to DAL/M19.5.31. this particular question of what is the best free camber to give the main leaf of the front…

Scan036 Additional and replacement parts for front springs on 20/25 HP chassis.
View original record [Redacted recipient list] C. Ha/Tu. 87410 BY/HEB7/M.3.6.31. 20/25 HP. CHASSIS GLR.39. GIR.77 & GSR.14. YELLOW SHEET NO: Y.4648, C/37CC. FRONT SPRINGS SEC: 7020. Further to our memo' BY/HEB2/M.5.5.31,…

Scan037 The wide range of springing options for 40/50 and 25 HP cars and the need to capture customer requirements.
View original record To Cx. From Hs/Rm. " EP. PN. " Ev. c. to Sg. Wor. 87410. Hs/Rm.4/KT.13.6.31. 87410 85410 SPRINGING OF R.R. CARS. We now have a wide range of springing on both the 40/50 and 25 HP. cars. If full…

Scan038 Table outlining the available range of spring deflections for 40/50 and 25 HP cars.
View original record RANGE OF SPRINGS AVAILABLE. 40/50 & 25 H.P. CARS. | | 40/50 Deflections Ins. | | 25 H.P. Deflections Ins. | | |---|---|---|---|---| | | Front | Rear | Front | Rear | | Max. riding comfort to 70 M.P.H.…

Scan039 Springing specifications for car 58-GN, including spring loads, damper settings, clearances, and vehicle weight.
View original record 87410 Hd/S.B. From Hs/Lid. Hs/Lid.8/MJ.17.6.31. SPRINGING 58-GN. (Sg's. Car.) 87960 The above car was fitted with the following springs in the Expl. Dept., in January 1931. :- Front Springs. F.78797.…

Scan040 Letter requesting clarification on the differences in suspension springing for various 40/50 HP chassis models.
View original record S/W. Hs. c. to EP, Wor. BY, c.PN. Sg. 87410. Cx8/KW18.6.31. 87410. K3410. Springing of R-R Cars. KT13.6.31 - the information you give us is of great interest and value. It will help us, I think, to…

Scan041 Strategy for springing on cars, advocating for bespoke options based on customer requirements.
View original record Hs/Rm. C. O. PM. EY. SS. WCh. 87410. EP9/H19.6.31. [STAMP: RECEIVED JUN 1931] 87410. X5410. re. SPRINGING OF R-R CARS. With reference to your Hs/Rm4/KT13.6.31, and as discussed with you, we take it…

Scan042 Pros and cons of different types of road springs for cars.
View original record 87410. To Cx. From Hs/Rm. c. to EF. Wor. c. to By. FN. c. to Sg. Ed. Ms/Rm.2/KT.22.6.31. SPRINGING OF R.R. CARS. X.7410. X.5410. With reference to the point you raise in CXS/KW18.6.31. concerning the…

Scan043 The springing of cars, highlighting a case where unsuitable springs were fitted and advocating for better processes.
View original record W/S c. Vr. Cx. c. Hs/Rm. c. JLE. c. Hd. EP2/H24.6.31. X7410. Y5410. re. SPRINGING OF R-R CARS. We were hoping that we should receive some comments from you on the above in view of our memo.…

Scan044 Three types of springs available for the Phantom II & 25 HP models and the importance of selecting the correct type for the customer.
View original record 87410 To Sg. From Hs. c. to Wor. c. to PN. Cx. c. to EP. c. to By. Hs.5/MJ.25.6.31. X.7410. X.5410. SPRINGING PHANTOM 11 & 25 HP. As you are aware, we have now three types of springing available for…

Scan045 Re-springing of cars, specifically fitting Continental type springs to a Phantom II chassis.
View original record S/W X7410. HS/Rm. X7410. XS410. CX2/KM26.6.31. Dictated 25.6.31. I.do EX. Eg. Mor. C.P. PH. Hd. Hs/Rm. Re- Springing of R-R Cars. Since I heard from you PH has taken up this question of springing with…

Scan046 The experience of fitting Continental springs and Hartford shock absorbers to a Phantom II chassis.
View original record X7410 7410. Y5410. c to PH c to WOS. c to Hd. c to Sg. c to Dy. c to Hs/Rm. from Hx. [Green circular stamp: RECEIVED 29 JUN 1931] re - Springing of RR. Cars I have just seen EP's copy of memo…

Scan047 Springing issues on the Phantom-II and 25 HP models.
View original record Hs X7410. To Hs. from Sg. Copy to Wcr. PN. Cx. C. EP. BY. re Springing Phantom-II and 25 HP. Sg11/E29.6.31 I am in receipt of Hs.5/MJ.25.6.31. I quite agree the views you express. I have already had…

Scan048 Serious difficulties with the springing on the Phantom II and 25 HP models, enclosing a copy of another memo on the subject.
View original record X7410 X7410 X5410. Sg2/E10.7.31 RECEIVED 1931 JUL 11 HS To Hs. from Sg. Re Springing - P.II Copy to Wor. PN. and 25 HP. Cx. C. FP. BY. Referring to your Hs.5/MJ.25.6.31 I have had a discussion on this…

Scan049 Internal memorandum discussing the impracticality of offering custom springing options for Phantom II and 20/25-HP models.
View original record Sg. Cx1/H.8.7.31. 87410 x52110 Re: Springing - Phantom 11 and 20/25-HP. Referring to Hs5/MJ.25.6.31., whilst the suggestion made by Hs. as to the nature of the instructions passed to the Works…

Scan050 Customer complaints and the development of low-rating springs for the Phantom II & 25 HP models.
View original record To Sg. From Hs. c. to FW. Wor. c. to Cx. C. c. to EP. Ey. SPRINGING PHANTOM II & 25 HP. X.7410. X.5410. The reason for the development of low rating springs was because of customers complaints. The…

Scan051 The performance of low rating springs and hydraulic shock absorbers during road testing in France.
View original record Handwritten top: Hs, X7410. X7410. X7520. X235. To Hs. from Sg. Copy to R. Wor. PN. re Low Rating Springs on Sg16/E31.8.31 40/50 for use abroad and shock absorbers. Stamp: RECEIVED 1931 SEP LH H I…

Scan052 Controllability of steering and the effectiveness of different shock absorber setups with low rating springs.
View original record To Hs. from Sg. Sg16/E31.8.31 - 2 - springing of the car as a whole and the controllability of the steering would be satisfactory with the correct RR rear shock absorbers and without Hartford's to the…

Scan053 Various schemes for adjustable dampers and shock absorbers to improve vehicle springing and ride quality.
View original record To Sg. From Hs. c. to R. Wor. c. to E. Des. c. to By. PN. 7410 Hs.1/MJ.2.9.31. 40/50 SPRINGING. X7410 X7520. X235. Replying to Sg.16/E.31.8.31. We should be very interested to hear how 58-GN. behaves…

Scan054 Fitting Hartford and Delco dampers, developing adjustable dampers, and improving overall ride quality.
View original record -2- Hs.1/MJ.2.9.31.Cont'd. Continental cars we are fitting Hartford's as well as our hydraulics. In a number of cases we are having to give customers Hartford's or getting them to pay for them in…

Scan055 Performance graphs for a Delco rear damper with an adjustable leak and 12-inch lever.
View original record DELCO REAR DAMPER - ADJUSTABLE LEAK. 12" LEVER. Top Left Graph: DELCO II. HIGH PRESSURE 4" STROKE. N°1 LEAK. 70 R.P.M 50 R.P.M 25 R.P.M MAX. PRESSURES 1085 LBS/□" 825 " 323 " Y-Axis: 462 LB/□" Top…

Scan056 Blank document page with a purple ink date stamp.
View original record 2 SEP 81 DERBY.

Scan057 Performance graphs for a Double Piston Damper under high and low pressure conditions.
View original record DOUBLE PISTON DAMPER. HIGH PRESSURE. MASKED VALVE - .010" CLEARANCE - .025" DIA. H.P. VALVE LEAK. VALVE SPRING 200 LB/IN (APPROX) 4" STROKE. 70 R.P.M. SYLPHON PRESSURES 0-3 LB/D" 10" LEVER. 32 LB/IN…

Scan058 Largely blank or faded page with a 'PRINT ROOM DERBY' ink stamp.
View original record [Illegible faint text] [Purple stamp in bottom right corner] PRINT ROOM 2 SEP. 31 DERBY.

Scan059 40/50 springing, the adjustability of shock absorbers, and a missing sketch.
View original record S/W. Hs. From Sg. 87410. Re. 40/50 Springing. Sg2/E8.9.31. X.7520. X.7410. X.235. Thanks for Hs.1/MJ.2.9.31. I should rather like to discuss when next at Derby the question of adjustability referred…

Scan060 Alterations to front shock dampers and springing on a 40/50 model.
View original record COPY. 87410. To Sg. From Hs. Hs.G/MJ.9.9.31. X.7520. X.7410. X.235. Re. 40/50 SPRINGING. Replying to Sg2/E8.9.31. We can alter the front shock dampers on 58-GN. so as to do away with the necessity of…

Scan061 Seasonal complaints regarding vehicle springing and damping.
View original record To Sg. from Hs. c. Wor. c. PN. N7410. Hs3/ADL8.9.31. X5410, SPRINGING. If we look through our records of springing we find that we have seasonal complaints in the same way as we can anticipate that in…

Scan062 Comparing the handling characteristics of cars 25-EX, 31-GX and 25-WJ, focusing on issues with springing, pitching, and steering.
View original record 87410. COPY. To Sg. c. GWH. c. Wor. Hs. Sevres Hm21/ET18.9.31. X.4013. X.7941. X.7410. RE : 25-EX and 31-GX. I am sorry to say that I find the springing of this car quite unsuitable for continental…

Scan063 Springing and shock absorbers for the 25-EX model, referencing previous reports and suggesting further testing.
View original record 87410. COPY. X.4013. Sg3/E22.9.31/7941. X.7410. To Hs. from Sg. c. WOF. JLE. RE : 25-EX. I have read with very considerable interest Hm's report, Hm21/ET18.9.31 in regard to the springing of the above…

Scan064 Use of flexible springs and adjustable shock dampers for car work, including cost considerations and potential designs.
View original record HS. FROM R. BY. C. to SG. WOR. DA. X740 R2/M26.9.31. SHOCK DAMPERS AND ROAD SPRINGS. X.235 X.7410. X.5410. It seems absolutely imperative that we must use flexible springs on the bulk of our car work,…

Scan065 Riding qualities, the necessity of combining luxury with high-speed capacity, and the development of controllable shock dampers.
View original record SG. FROM R. X7410 R1/138.9.31. C. to WOR. BY. C. to HS. PN. DA. RIDING QUALITIES. X.7410 X.5410 Experience is proving the absolute necessity of looking upon our motor car productions as luxury…

Scan066 Proposed damper scheme using two double-way valves and a replenishment system.
View original record (2) I have also in mind that we could get more perfect riding by using two of our double way valves, one loaded for high speed, and one loaded for normal speed, both, or either of them being fitted…

Scan067 Potential economic changes to road spring design proposed by Firths.
View original record DA. c. Hs. c. BY/HEB. 87410 BY.1/G.12.10.31. x5410 ROAD SPRINGS. Early this year Messrs. Firths approached us with the object of indicating where they thought economics were possible on the spring…

Scan068 Outlining the standard questions asked to customers to determine their requirements for vehicle suspension (springing).
View original record COPY. Y7410 To S/W. Wor. c. Hs. By. Sg. Cx.4/KW13.10.31. X.7960. X.7410. X.5410. Re. SPRINGING. I was sorry to hear from Sg. that you feel we do not do sufficient to ascertain customers' requirements…

Scan069 Use of solid eye versus rolled eye road springs and their impact on cost and frame design.
View original record X7410 BY. FROM DA. DA1/M15.10.31. Copy to HS. BY/HEB. ROAD SPRINGS. X.5410. X.7410. Referring to BY/G12.10.31. we had the impression that one solid eye was not regarded as a great disadvantage, and…

Scan070 Use of central rolled eyes in special road springs, referencing a successful test and cost comparison.
View original record DA. c. HS. c. BY/HEB. Y7410 BY.6/G.16.10.31. Y5410 ROAD SPRINGS ------------ Referring to DA.1/M.15.10.31. and further to our BY.1/G.12.10.31. we should have emphasized the fact that in the special…

Scan071 Modification to the rear spring swivel pin on the 25-EX model to improve lubrication.
View original record X7410. By. from Hs/Les. c. By/HLB. Hs/Les.1/ADL 7.11.31. LUBRICATION OF REAR SPRINGS. Owing to the lack of lubrication to the rear end of the rear springs of 25-EX we consider the capacity of the…

Scan072 Modification of shackle bolts to improve the lubrication of road springs on the 25-EX chassis.
View original record To RHC. From Hs/Les. X7410. Hs/Les.9/MJ.11.11.31. LUBRICATION OF ROAD SPRINGS. Owing to the lack of lubrication to the rear end of the off side front road spring on 25-EX., we should like the shackle…

Scan073 Standardisation of low rating springs for the Phantom and 20/25 chassis.
View original record x7410. x5410, To Hs. from Sg. re Low Rating Springs. Sg21/E25.11.31 I have received standardisation sheets for these in connection with both the Phantom and the 20/25. On the back it says; The number…

Scan074 Sending curves of axle movements taken on a Phantom 1 car.
View original record X7410 X.8350. X.7520. X.7410. To Da. From Hs/Rm. Hs/Rm.5/MJ.25.11.31. We send you herewith curves of axle movements, as requested. These were taken on a Phantom 1. Hs/Rm. Att: 2 Prints.

Scan075 Blueprint showing graphs of rear axle motion experiments for a Phantom 98 N.K. vehicle.
View original record SHEET 2. REAR AXLE MOTION EXPERIMENTS. PHANTOM 98 N.K. BURTON ROAD. RAILWAY LEVEL CROSSING. COMING IN TOWARDS DERBY. 23 M.P.H. x 4.12 x 5.34 NO DAMPERS HARTFORDS ONLY SET AT 40 LBS. 35 M.P.H. x 8.88…

Scan076 Graph sheet from a Phantom 98 N.K showing rear axle motion experiments comparing performance with and without shock absorbers on different road surfaces.
View original record REAR AXLE MOTION EXPERIMENTS SHEET I PHANTOM 98 N.K M.P.H. SURFACE:- AVERAGE MAIN ROAD SHARDLOW STRAIGHT. 23 35 45 NO SHOCK ABSORBERS x 5.34 23 45 AXLE HEAVILY DAMPED x 2.68 SURFACE:- BAD POT-HOLES.…

Scan077 Use and standardisation of low rating springs on Phantom and 25 HP models.
View original record X7410 To Sg. from Hs. c. Hy. Hs.1/AD30.11.31. LOW RATING SPRINGS. X.7410. X.5410. Replying to Sg21/E25.11.31. As regards the Phantom, it is accepted that although the standardisation sheet as now been…

Scan078 Standardisation of low rating front road springs for R.H. and L.H. cars to improve riding comfort.
View original record RR 75B (10M) (B459, 24-10-30) S/S. X7410. COMPLETED 4.12.31. STANDARDISATION of CHASSIS PARTS. Date 5.5.31. Description of Parts. LOW RATING FRONT ROAD SPRINGS FOR R.H. AS WELL AS L.H. CARS. Origin.…

Scan079 Standardisation form for chassis parts detailing costs and availability.
View original record STANDARDISATION OF CHASSIS PARTS ISSUED 19.9.36 S.C.R.S./22.9.36 The number of the first chassis on which the new part will be fitted: When available. Date when chassis will be handed to Test:…

Scan080 Standardisation of chassis parts for R.H. as well as L.H. cars, low rating rear road springs.
View original record RR 755 (10H) (8489. 24-10-30) 6/3155. X7410. COMPLETED 4.12.31. STANDARDISATION of CHASSIS PARTS. Date 5. 5. 31. X No. 7410. Drawing No. Part List Description of Parts. FOR R.H. AS WELL AS L.H. CARS.…

Scan081 Standardisation form for a low fitting rear shock absorber to improve riding comfort.
View original record STANDARDISATION OF CHASSIS PARTS. Description of Part: ROW R.H. AS WAS H.L. BUT LOW FITTING REAR SHOCK ABSORBER. Drawing No.: X TA10. Parts List No.: 449 Object: To improve riding comfort.…

Scan082 Proposed spring-controlled flexible rear shackle for front springs.
View original record R. FROM DA. C. to SG. HS. E. DAL/M.15.4.32. X.433 X.7410 P. 2. SPRING CONTROLLED REAR SHACKLE FOR FRONT SPRINGS. Enclosed is a rprint of N.sch.3452 - proposed flexible rear shackle for front springs…

Scan083 Policy memo detailing road spring specifications for the Phantom II, distinguishing between English and Continental models.
View original record BY/HEDP c. Hs. c. Mx. c. EB. X7 410. BY.13/G.5.5.32. ROAD SPRINGS - PHANTOM 11. ------------------------- Will you kindly note that our policy in regard to Phantom 11 road springs in future should be…

Scan084 Trouble with stiffer five-plate springs on Phantom II Continental Tourers causing bumping on the rear buffers.
View original record BY. C. to Hs. C. to EP. C. to MX. X7410 Hd/SBLO/KH.7.6.32. RE: STIFFER SPRINGS - PHANTOM II. ---------------------------- X7120 We wish to draw your attention to a certain amount of trouble which we…

Scan085 Comparison of standard and stiffer buffer clearances with recommendations for Continental Tourers.
View original record -2- Hd/SB.10/Kl.7.6.32. Standard Stiffer Rate 164.lbs/in. 205.lbs/in. Buffer clearance 3.300 2.520 Increase in static load to) _bring axle on buffers_ ) 590.lbs 515.lbs The above of course only…

Scan086 Comparison of standard versus stiffer road springs and their performance characteristics under load.
View original record Y7410 Hd/SB. From HS/Rn. c. to AY. c. to SP. c. to MX. c. to Ms. Y7120. Hs/Rn.1/MA.16. 6. 32. Re. STIFFER ROAD SPRINGS P.II. Referring to Hd/SB.10/AGH.7.6.32. The comparison made is not fair because…

Scan087 Recommendation to increase spring stiffness and buffer clearance on continental chassis to prevent 'crashing'.
View original record -2- He/Sm.1/14.16.6.32.Cont'd. In view of the fact that "Hartfords" were fitted to continental chassis, this margin was thought to be sufficient. Apparently it is not and we therefore recommend that…

Scan088 Specifications and performance of stiffer road springs for the Phantom II model.
View original record Hs/Rm. C. to EY. C. to EP. C. to Mx. x7 410. Hd/SB4/KH.21.6.32. RE: STIFFER ROAD SPRINGS - PHANTOM II Hs/Rml/MA.16.6.32. The comparison between a 1250.lbs stiffer spring and a 1350.lbs standard spring…

Scan089 Car performance, particularly regarding dampers and suitability for high-speed use and special events.
View original record X7410 SG. FROM R. R1/M14.7.32. C. to WOR. BY. HS. E. DA. X.7410 X.5410 X469 re. CARS IN GENERAL. We hear a good deal from those people who run their cars at a breakneck speed, and prefer rough…

Scan090 Overstock of Normal Type Axle Springs for the 40/50 HP chassis.
View original record x7 410. To Wor, from ROY. c. to HY. c. to Hs. ROY6/MG31.8.32 40/50 HP. Normal Type Axle Springs Following our recent conversation, attached please find copy of a statement I addressed to the Drawing…

Scan091 Confirming stock levels and usage procedures for 40/50 HP Normal type Axle Springs.
View original record Copy To BY. from ROY c. to BY/Cgh c. to BY/HEB c. to ROY/DN ROY9/MG28.6.32 Axle Springs We would confirm our conversation with BY this day re above, and attached please find detailed statement of our…

Scan092 Stock list for Phantom II front and rear axle springs.
View original record Copy PHANTOM II - AXLE SPRINGS Prod.Stock On Order R.D.Stock Total Fronts 1000 lbs. - - 2 2 1050 lbs. 22 - 5 27 1100 lbs 89 - 18 107 1200 lbs 56 18 converted 3 * 77 ____ 213 ____ Rears 1100 lbs. 56 -…

Scan093 Standardisation of a Shimmy Shackle for a 40/50 HP chassis to reduce road shocks.
View original record RR 755 (10M) (18120, 13-10-31) BM. S/7585. COMPLETED 14.10.32. X7410. STANDARDISATION of CHASSIS PARTS. Date 27.6.32. Description of Parts. SHIMMY SHACKLE. 40/50 HP. Origin. To reduce road shocks.…

Scan094 Standardisation form for a new chassis part detailing test chassis, date and costs.
View original record STANDARDISATION OF CHASSIS PARTS The number of the first chassis on which the new part will be fitted.... 139 in W.2 Date when chassis will be handed to test....................... Sept.3rd.1932. Cost…

Scan095 From Sg. to Hs. concerning a follow-up on Independent Springing.
View original record X7410. To Hs. from Sg. re Independent Springing. Copy to Wor. (text crossed out) Sg30/E15.11.32 When I raised this matter at the last Derby conference, I said I would follow up my former…

Scan096 Progress and next steps for an independent springing design proposal.
View original record COPY. SG. From DA. DA1/ML2.11.32 INDEPENDENT SPRINGING -------------------- Replying to SG17/D101132, we did a little at the arrangement proposed by R. during the winter, but our other jobs prevented…

Scan097 Practicality of various car suspension schemes, with a focus on the Dubonnet system.
View original record HS/Rm. FROM R. x7410 R1/M30.11.32. C. to SG. WOR. PN. DA. E. BY. HDY. 85410 x3873 CAR WORK - SUSPENSION. We have long agreed that the front wheels ought to be articulated so that gyrostactic forces do…

Scan098 Extract detailing work in progress on an independent wheel suspension scheme.
View original record EXTRACT FROM : 87410. R. FROM DA: DA1/M6.12.32. WORK IN PROGRESS - 6.12.32. 85410 INDEPENDENT WHEEL SUSPENSION. A fair amount of progress on your scheme was made some time ago, and recently we have…

Scan099 Use and testing of road springs with rolled eyes on the 40/50 chassis.
View original record ROY. c. Hs. c. BY/HEB. 87410. BY.8/G.6.1.33. RECEIVED JAN 6 1933 RE: ROAD SPRINGS HAVING ROLLED EYES. Referring to ROY.3/MG.12.11.32. we have been going into this matter carefully, and have discussed…

Scan100 Standardisation of five-plate stiffer type axle springs to achieve cost savings.
View original record x7+10 To BY. from ROY. c. to Hs. ROYI/MG4.5.33 Ph.11 Five plate Stiffer Type Axle Springs --------------------------------------- In the interests of economy, we would like to know whether the sample…

Scan101 Standardisation tests for Phantom II chassis road springs with rolled eyes.
View original record Roy c. Hs. c. RHC. c. BY/HEE. X1410 BY/Cgh.11/G. 26.5.33. PHANTOM 11. CHASSIS ROAD SPRINGS. ============================== To enable standardisation tests to be carried out with Phantom 11. road…

Scan102 Testing and pricing of chassis road springs with rolled vs. solid eyes from suppliers Firths and Woodhead.
View original record X7410. To By. From Hs/Rm. C. RDY. RHC. C. BY/HEB. Hs/Rm.12/KT.2.8.33. P.II. CHASSIS ROAD SPRINGS. We note that we have been asked to carry out tests on the Phantom road springs with rolled eyes. We…

Scan103 Oil leaks in Rolled Eye P.II. Road Springs due to incorrect bushes and suggesting a course of action.
View original record To BY. from Hs/Les. X7410 Hs/Les.12/KT.27.7.33. c. ROY. c. RHC. ROLLED EYE P.II. ROAD SPRINGS. The only reason for running rolled eyed against solid eyed road springs on the bumper is to see if any…

Scan104 Note on front suspension and whether to proceed with a provisional pattern.
View original record E. From Hs. 87410 Hs.16/MJ.15.2.34. Attached herewith is a note from Hs/Les. with reference to front suspension. I am not convinced that it has any particular merit but it would, however, be an…

Scan105 From ROY to Hs. chasing a reply and confirming the need to order additional 40/50 HP Axle Springs.
View original record Handwritten: LES X7410 Handwritten: See Clarke To Hs. from ROY. ROY13/MG19.2.34 ----------------- Can you now kindly let us have a reply to our communication dated 24.10.33, copy attached. It will be…

Scan106 Requesting a report on sample Rolled Eye 40/50 HP axle springs.
View original record Copy of Memo To Hs. from ROY. ROY2/MG24.10.33 40/50 HP. Axle Springs Can you now give us a report, please, on the sample Rolled Eye 40/50 HP. Axle Springs: Front - Piece No. 85191 Rear - Piece No.…

Scan107 Proposal for improving the ride quality of the Phantom II by mounting front suspension components directly to the engine.
View original record FRONT SUSPENSION - PHANTOM II. We think that the mass of the front of the car is much more important in order to give a good ride than the stiffness of the frame. Improvement in riding was noticed…

Scan108 Vehicle frame design, stiffness, and component mounting considerations.
View original record -2- (V) Torsional frame oscillation (frame jellying) appears to be impossible as there is nothing to excite the frame. (VI) The front of the frame would be used solely to support the radiator. If it…

Scan109 From 'E' to 'Hs' discussing a patent, axle design, and steering and suspension issues on test vehicles.
View original record X7410 To Hs. from E. E.2/HP.19.2.34. Replying to Hs.10/MJ.15.2.34, I agree that we ought to take out a provisional patent for Leslie's idea for the reason you mention, although at the same time I do…

Scan110 Customer complaint about the Phantom II's springing being too soft and making the customer's wife ill.
View original record BH (struck through) Hs/Les C. Wor (struck through) Ibg (struck through) 47410 EP/MH.19.4.34 re PHANTOM II SPRINGING AND S.A.CONTROL We recently received a complaint from S. (Cx4/KW6.4.34, under cover…

Scan111 Letter detailing a customer complaint from Mr. F. C. Burgess regarding the springing on car 27-RY and the urgent need for resolution.
View original record S/W(H_) E/W. c. to Cr. c. to Hs. HG/H10.5.34. Complaint car : F. C. Burgess, Esq., - 27-RY. We are anxious that you should have the fullest possible knowledge of the position in the case of this…

Scan112 Feedback on a new controllable system, noting its small effect even at maximum.
View original record -2- with the new controllable camping, feels that there must be something wrong with it, as its effect is so small even at maximum. H.

Scan113 Springing, ride control, and experiments with an anti-roll torsion rod for Phantom and 25 HP cars.
View original record To Sg. From Hs. c. to Wor. c. to RS. c. to E. c. to By. 8/40 Hs.8/MJ.11.5.34. SPRINGING & RIDE CONTROL. We have never been satisfied with the spring and ride control on the Phantom or 25 HP. cars. It…

Scan114 Arrangements for a customer complaint regarding car 27-RY, involving the coachbuilders Abbotts.
View original record S/W (Mr. Leslie, Experimental Dept.) copy to Hd. " " Cr. LES H14/Hl1.5.34. Complaint case. F.C.Burgess, Esq., 27-RY. With reference to our telephone conversation of this afternoon. I have since…

Scan115 Telegram received by telephone rescheduling the Burgess 2Y RY test from Monday to Tuesday.
View original record ROLLS-ROYCE LTD. TELEGRAM RECEIVED BY TELEPHONE. RR. 144A. 112 BKS. 145656-100-3-31 3/9720/2. [STAMP: MD 12 MAY 1934 RECEIVED] Time Received: 11-6 Date: 12/5/34 To: Leslie Roycan By: OOL from: London…

Scan116 Typed memo confirming a telephone call to clarify a date misunderstanding regarding a complaint case.
View original record s/w LES OD. C. to H. C. to W (Mr.Leslie,Experimental Dept.) C. to Hd. Cr3/Kl2.5.34. COMPLAINT CASE. Re: F.C.Burgess,Esq: 27-RY. Llanfoist, Clifton Down,Bristol. This is to confirm my telephone…

Scan117 Future discussion about springing and ride control to be held in Derby.
View original record X740 To Hs. from Sg. Copy to W.De. F.RY. Springing & Ride Control. Sg13/E14.5.34 Thanks for Hs.8/MJ.11.5.34. I have noted with interest all you say and should like to take the opportunity of…

Scan118 Application of an anti-roll torsion rod for ride control, including a schematic diagram of the mechanism.
View original record X7410 To Eg. and Wor. from E. c. Hs. Hy. Da. Springing and Ride Control. The anti roll torsion rod fitted to 22-EX is such a distinct improvement that we agree we ought to take advantage of it as soon…

Scan119 Required chassis modifications for the 20/25 HP, Phantom, and Spectre models.
View original record - 2 - E.1/HP.15.5.34. ------------ any of the bump clearance as on the experimental set up. It is evident the shaft will require kinking up in the middle to clear the transmission, but this does not…

Scan120 Improvements in springing and ride control, agreeing to take advantage of it and arranging a car for trial.
View original record X7410 Hs To E. from Sg. Springing and Ride Control. Sg10/E16.5.34 Copy to Mr.Hs.Mr.Er. [Text Struck Through] Referring to E.1/HP.15/5.34 and Hs.8/HJ.11.5.34 I am very much interested to note that this…

Scan121 On hotel letterhead regarding an encounter with a customer and a road test.
View original record THE CLIFTON DOWN HOTEL (AVON GORGE HOTEL LTD.) BRISTOL 8 TELEPHONE 35235 TELEGRAMS: "EIDERDOWN, BRISTOL" x7410 To H.S. 2/ R.Y. limousine [crossed out] Rear Riding Springs Had quite an amusing time…

Scan122 Describing a vehicle's poor ride quality, specifically the pitching and the damping system.
View original record It would even make a Cadilac pitch. Anyhow I took it very serious by which Mrs Bangers sitting by my side tried to emphasize the badness of the pitching by helping from her legs to show daylight where…

Scan123 Letter on hotel-headed notepaper detailing a vehicle inspection.
View original record 2. THE CLIFTON DOWN HOTEL (AVON GORGE HOTEL LTD.) BRISTOL TELEPHONE 35235 TELEGRAMS : "EIDERDOWN, BRISTOL" in the hand position. The Avon-mouth road is such that I think you would be even ill, so I…

Scan124 Modifications and a road test of a car, including governor adjustments and damper checks.
View original record car above 50 m.p.h in the soft position. I fitted a new production governor with with a better governor range. I then made sure that the car was ready for the road at the one momment when the driver…

Scan125 Car's handling, discussing the anti-roll rod, damping, and customer complaints of sea sickness and rolling.
View original record 3. THE CLIFTON DOWN HOTEL (AVON GORGE HOTEL LTD.) BRISTOL 8 TELEPHONE 35235 TELEGRAMS : "EIDERDOWN, BRISTOL" is far superior to 22 EX. This makes me slightly tighten of the F/E anti-roll rod (22 EX).…

Scan126 Note discussing a customer's car, its use as a town carriage, and the potential need for stiffer road springs.
View original record Corners. When the driver returned I went out again with him and Mrs Burgess. I told Mrs Burgess that her car was an excellent town carriage and concurred that it was, but at the same time did not…

Scan127 Customer feedback regarding vehicle suspension and a comparison with an Austin 20 HP
View original record 4. THE CLIFTON DOWN HOTEL (AVON GORGE HOTEL LTD.) BRISTOL TELEPHONE 35235 TELEGRAMS : "EIDERDOWN, BRISTOL" satisfactory." I have warned her very strongly that stiffer springs will spoil, what is now…

Scan128 Memo outlining a plan of action for a customer's car regarding the replacement of the rear springs.
View original record I feel quite convinced that in this case the car would be more satisfactory if it had normal rating rear springs. leave the front springs as they are now. I left Mrs Burgess tonight in a very…

Scan129 Letter on hotel stationery about the urgency of satisfying a customer, Mrs Burgess, to prevent reputational damage.
View original record 5 THE CLIFTON DOWN HOTEL (AVON GORGE HOTEL LTD.) BRISTOL TELEPHONE 35235 TELEGRAMS : "EIDERDOWN, BRISTOL" I am certain we should make an effort to make this car satisfactory, as the Burgesses might be…

Scan130 Customer complaint regarding incorrect low-rated springs and a proposal to change the policy for fitting springs to owner-driven cars.
View original record COPY. Y7410 S/W - BY. c. to Bs. c. to Vr. c. to Hn. Cx15/KW23.5.34. Re. Mr. Colin Kingham, 39-RY. This chassis was unfortunately supplied for Mr. Kingham's use with low rated springs. These springs…

Scan131 Springing complaint on car 39-RY and recommending spring setup changes.
View original record X7410 By. Hs/Les.14/KW.25.5.34. Springing Complaint 39-RY (Mr. Colin Kingham). From Cx.15/KW.23.5.34. it appears that low rating springs with controllable dampers are unsuitable for the owner who…

Scan132 Follow-up letter regarding a customer complaint about vehicle springing on chassis 27-RY.
View original record S/W Hs from H. Complaint. H10/NM25.5.34. COMPLAINT CASE REPLY TO C.D. for Sg Re: F. C. Burgess, Esq. Chassis No. 27-RY. We have been rather anxiously waiting for a report of this springing complaint…

Scan133 Suitability of low rated springs for the 40/50 HP chassis following a customer complaint.
View original record Hs. [struck through] C. Hd. [struck through] C. RP. [struck through] C. Mx. [struck through] X7410 BY.21/G.30.5.34. 40/50 HP. CHASSIS - SPRINGING. ------------------------ The proposals being put…

Scan134 Customer's complaint regarding car springing issues and the subsequent modifications.
View original record x7410 W/S - H. c. to D/AWS. Hs/Les.30/KW.31.5.34. Springing Complaint (27-RY - Burgess). H10/NM.25.5.34. Mrs. Burgess was complaining of the car pitching on wavy roads and rolling on corners. For a…

Scan135 Short typed message to Burgess in Bristol regarding the return of a car.
View original record x7410 17.5.34. BURGESS, LLANFOIST, CLIFTON DOWN, BRISTOL. WILL BE RETURNING WITH YOUR CAR FRIDAY. LESLIE, ROYCAR.

Scan136 Performance of low-rated springs and shock absorbers for the 40/50 HP chassis.
View original record c. Hs LES 4740 EP23/MH.5.6.34 See me re 40/50 H.P.CHASSIS - SPRINGING ----------------------------------- With reference to BY.21/G.30.5.34. Judging by the experience we have had with complete cars…

Scan137 Letter to a customer suggesting alterations to improve the ride of her car, including new springing and seat cushions.
View original record X7410 Exptl. Dept. HS/Les.9/KW. 13th June, 1934. Mrs. Burgess, Llanfoist, Clifton Down, BRISTOL. Dear Mrs. Burgess, Since Whitsuntide I have been considering from time to time how the riding qualities…

Scan138 Letter to Mr Leslie about testing a car during a trip to London for Ascot week.
View original record TELEPHONE 36409. HS/Les/KW. LLANFOIST, CLIFTON DOWN, BRISTOL 8 16th June, 1934. Dear Mr Leslie, Thank you for your letter. I have been away and not yet tried the car. We go to London on Monday for…

Scan139 Modifications and issues with a customer's car, chassis 27-RY.
View original record To Hd. x740 Hs/Les.16/KW. 26.6.34. Burgess' Car 27-RY. The above car is coming to the Works on Thursday 28th inst. I had asked for this car to come back for 2 days, so that we can see if the…

Scan140 Telegram informing the Experimental Department of a car being sent to Derby.
View original record POST OFFICE TELEGRAPHS Handwritten Ref: V7410 Office Stamp: No 0105, DERBY, 26JUN34 From: 206 11.15 LONG ASHTON 12 To: LESLIE EXPERIMENTAL DEPT ROYCAR DERBY Message: SENDING CAR TO DERBY THURSDAY =…

Scan141 Letter discussing arrangements for a customer to try different seat cushions for their car to ensure comfort.
View original record *740 Exptl. Dept. Hs/Les.15/KW. 12th July, 1934. Mr. Farrow, c/o. Mr. Burgess, Llanfoist, Clifton Down, BRISTOL. Dear Farrow, Yesterday I had a long talk with our Mr. Evernden who is entirely…

Scan142 Letter fragment discussing the cost of a cushion and the car's suspension.
View original record -2- Hs/Les.15/KW.12.7.34. I understand the cost of a cushion is somewhere about £6. I am still living in hopes that one day you will be proud of the suspension of your car. Yours faithfully, FOR…

Scan143 Customer requirements for chassis 2-PY (Stubbs), car suspension issues, and improvements to governor units.
View original record X 4410 W/N - Br. Hs/Les.16/KW.12.7.34. Chassis No. 2-PY (Stubbs). I note from your memo. to Hd. that you have now discovered Stubbs' requirements. Jack Barclay gave me the impression that he was…

Scan144 The trial of a solid latex rear seat cushion for a customer.
View original record x4410 To Hs/Les...........from Ev. re:- Rear Seat Cushions. We thank you for your Hs/Les.7/KW.9.7.34. In confirmation of our conversation when we met in Derby, I assure you that if either the…

Scan145 Complaint letter about a car's handling, described as being like a 'switchback'.
View original record LLANFOIST, CLIFTON DOWN, BRISTOL. TELEPHONE 36409. 13th August 1934. Mr. Leslie, Engineering Department, Rolls Royce, Derby. Dear Sir, You will be hearing from my chauffeur, Farrow, in the next few…

Scan146 Letter to a customer regarding car comfort issues and potential remedies.
View original record X7410 Exptl. Dept. Hs/Les.7/KW. 31st August, 1934. F.C. Burgess Esq., Llanfoist, Clifton Down, BRISTOL. Dear Mr. Burgess, Thank you for your letter dated the 13th inst. I am sorry that a fortnight's…

Scan147 Complaint from Mrs. F.C. Burgess about car 27-RY, detailing arrangements for repairs and a loan car.
View original record Y7410 349 S/W. Btll/MC25.9.34. SEP 26 1934 RECEIVED COMPLAINT. 27-RY. F.C.Burgess. Further to our memo., Bt6/MC25.9.34, written in great hurry to catch the bag this morning. We want to put the…

Scan148 Complaint case memo detailing communications regarding a loan car for Mr. F.O. Burgess, chassis 27-MX.
View original record S/W. COMPLAINT CASE. 349 Bt. Copies to:- ST. W. CP. E AA16/K25.9.34. SEP 26 1934 re F.O.BURGESS, ESQ. Chassis 27-MX and GWO/K21.9.34 With reference to our telephone conversation this morning, I am…

Scan149 Table documenting changes to the road spring periodicities for Burgess' Car 27 R.Y.
View original record Burgess' Car 27 R.Y Road Spring Periodicities | | Front | Rear | Type of Springs Front | Type of Springs Rear | |---|---|---|---|---| | Originally | 128 | 76 | LOW RATING | low RATING | | 1st Change |…

Scan150 Alterations for the independent suspension on the 27-EX model.
View original record x7410 To RHC. HS/Rm.19/KW.27.9.34. 27-EX. Independent Suspension. In order to get a true value for the independent springing on this car we want to stiffen the frame by means of the engine. For these…

Scan151 Requesting an update on a complaint case for F.C. Burgess - 27-RY.
View original record H2 (crossed out) Hd. (crossed out) S/W (Hd.) (crossed out) COMPLAINT CASE REPLY TO C.D. for S.G. X7410 CB9/H2.10.34. Complaint case. F.C.Burgess - 27-RY. Will you very kindly let us know the position…

Scan152 The resolution of a springing complaint for car 27-RY by adjusting shock damping.
View original record X7420 W/S - CD. for Sg. c. to Hd. Hs/Gry.8/KW.6.10.34. COMPLAINT CASE. Springing Complaint - F.C. Burgess, 27-RY. When this car arrived about a week ago we tried the springing in the rear seats…

Scan153 Complaint case report regarding car springing and subsequent modifications for car 27-RY.
View original record X7410 W/S - CD. for Sg. c. to Hd. Hs/Gry.11/KW. 8.10.34. COMPLAINT CASE. Springing Complaint - F.C. Burgess, 27-RY. ----------------------------------------- When this car arrived about a week ago we…

Scan154 Customer letter inquiring about a possible wheel change by mistake and a noisy front shock absorber.
View original record 14 Sunnyside Stoke Bishop Bristol H.S./LES.15/KW. EXPTL, DEPT, To Rolls Royce Ltd LEC Oct 16. 1934 Dear Sir, I am writing to know if it is possible for one of my wheels to have been changed by mistake…

Scan155 Letter signed by V. Farrow regarding taking a car out for the first time.
View original record when the car was delivered + I have just had her out for the first time. Yours faithfully V. Farrow.

Scan156 Wheel discs and a noisy shock damper on Mr. Burgess' car, 27-RY.
View original record To Hd. x740 Hs/Les.5/KW.23.10.34. Burgess' Car - 27-RY. As this car is fitted with discs to the wheels, the chance of a tyre being changed seems very remote. However, perhaps you will check up. Re…

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