Rolls-Royce Archives
| Identifier | Entry | ||
| scan0001 | Broken piston head and engine damage on Lord Milton's Phantom III car, chassis 3.AZ.234. | ||
| View original record | To By... from Rm/GWH. c. Rm. 1113 Bile SWDC Rm/GWH.14/N.2.11.38. ------------------- Re: Phan.III. 3.AZ.234 - Lord Milton. Mileage 28,370. ------------------- No.4B (main rod) piston head has broken… | ||
| scan0002 | Bar chart of complaints for the Bentley 4¼ Litre engine, covering various issues from July to December 1938. | ||
| View original record | CHART OF COMPLAINTS 4¼ BENTLEY 11B 1938 JULY AUG SEPT OCT NOV DEC SG HS C. BY RM MX RHC H HD SR LA K/KC GWH/K ENGINE BEARING MOD B TAKING SLACK OUT OF BEARINGS ONLY DATA: JULY: 10, AUG: 8, SEPT: 4,… | ||
| scan0003 | Chart detailing engine failures for 3 1/2 and 4 1/4 litre Bentley models from June 1937 to October 1938. | ||
| View original record | CHART OF ENGINE FAILURES 3 1/2 AND 4 1/4 LITRE BENTLEY. TABLE COLUMNS: [1938], [OWNERS NAME], [WHERE FAILED (E=ENGLAND, A=ABROAD)], [CHASSIS NO.], [JULY], [AUG], [SEPT], [OCT], [NOV], [DEC], [NATURE… | ||
| scan0004 | Bar chart of complaints for the Bentley 4¼ model during the latter half of 1938. | ||
| View original record | CHART OF COMPLAINTS 4¼ BENTLEY 1938 | JULY | AUG | SEPT | OCT | NOV | DEC ENGINE THROTTLE STICKING - JULY: DISTORTED 2, 22 NEW SPRING FITTED. TOTAL: 24 - AUG: 21 NEW SPRING. TOTAL: 26 - SEPT: 3… | ||
| scan0005 | Bar chart tracking customer complaints for the 4¼ litre Bentley model from July to December 1938. | ||
| View original record | CHART OF COMPLAINTS 4¼ BENTLEY 1938 | JULY | AUG | SEPT | OCT | NOV | DEC REAR SILENCER BAFFLE LOOSE JULY: 4 AUG: 6 SEPT: 4 OCT: 3 NOTE: SPOT WELDING DEFECTIVE REAR AXLE OIL LEAKS JULY: DIFF. FLANGE… | ||
| scan0006 | Chart detailing complaints for the Bentley 4 1/4 Litre model, specifically regarding clutch and brake issues, from July to December 1938. | ||
| View original record | CHART OF COMPLAINTS 4 1/4 BENTLEY HEADERS: 1938, JULY, AUG, SEPT, OCT, NOV, DEC ROW: CLUTCH, JAGGER - JULY: Bar value: 5. Text: PLATE CHANGED 2, UNIT CHANGED 2, SPRING BROKEN 2, WORN OUT 2, 52000… | ||
| scan0007 | Bar chart tracking vehicle component troubles and modifications from July to December 1938. | ||
| View original record | 1938 JULY AUG SEPT OCT NOV DEC BRAKES THUMP RESET SWINGING ARM Numbers on bars: 11, 9, 4, 6 STEERING TROUBLES A: WANDERING RESET CROSS & SIDE STEERING TUBE POUNDAGE B: BALANCE FRONT WHEELS C: CONTROLS… | ||
| scan0008 | Chart tracking customer complaints by category for the 4 1/4 Bentley model from July to December 1938. | ||
| View original record | CHART OF COMPLAINTS 4 1/4 BENTLEY 1938 JULY AUG SEPT OCT NOV DEC SHOCK DAMPERS JULY: BRACKET BROKEN, INTERNAL KNOCK 3, LEAK FROM GLAND JOINT 5 AUG: ADJUST CONTROL, INTERNAL KNOCK 3, OIL LEAK 5, (TOTAL… | ||
| scan0009 | Bar chart tracking customer complaints for the 4¼ Bentley model from July to December 1938. | ||
| View original record | CHART OF COMPLAINTS 4¼ BENTLEY Columns: 1938, JULY, AUG, SEPT, OCT, NOV, DEC Complaint Data by Month: REV. COUNTER CABLE NOISY: - JULY: NIL - AUG: 1 - SEPT: 1 REV. COUNTER HEAD NOISY: - JULY: 1 - AUG:… | ||
| scan0010 | Investigation into the cause and remedy of recurrent servo squeaks on chassis GNC-26. | ||
| View original record | 1113 BT. C. c. Rm/AFM. Rm/GWH.23/G.21.11.38. CHASSIS NO. GNC-26. RE: SERVO SQUEAKS. With reference to the above chassis which has had recurrent servo squeaks, and which we recently fitted RAD.13 discs… | ||
| scan0011 | The prevalence of four-wheel hydraulic jacks fitted to Bentley cars. | ||
| View original record | 1113 W/K. To GWH. from Rm/Gry. Rm/Gry.4/MH.2.12.38. HYDRAULIC JACKS. Sessions was here yesterday and gave us the impression that a large percentage of Bentley owners have four wheel hydraulic jacks… | ||
| scan0012 | Responding to an inquiry about hydraulic jacks and overdrive Bentleys, based on a recent car census at the Depot. | ||
| View original record | 111/3 To Rm/Gry.. from Rm/GWH. Rm/GWH.26/N.14.12.38. ---------------------------------------------------- With reference to your memo Rm/Gry.4/MH. 2.12.38, re Hydraulic Jacks. A census of one and a… | ||
| scan0013 | Chart of engine complaints for the Bentley 4 1/4 Litre model from July to December 1938. | ||
| View original record | CHART OF COMPLAINTS 4 1/4 LITRE BENTLEY 1113. All Testers 1938 JULY AUG. SEPT OCT NOV DEC Row 1: ENGINE BEARING MOD B TAKING SLACK OUT OF BEARINGS ONLY Data: July - 10, Aug - 8, Sept - 4, Oct - 2 Oct… | ||
| scan0014 | Chart tracking engine failures for 3 1/2 and 4 1/4 Litre Bentley models. | ||
| View original record | CHART OF ENGINE FAILURES 3 1/2 AND 4 1/4 LITRE BENTLEY TABLE HEADERS: 1938 OWNERS NAME WHERE FAILED (E - ENGLAND, A - ABROAD) JULY, AUG, SEPT., OCT, NOV, DEC NATURE OF FAILURE (CRANKCASE BROKEN DUE TO… | ||
| scan0015 | Bar chart tracking the number of complaints for various issues on the 4¼ litre Bentley from July to December 1938. | ||
| View original record | CHART OF COMPLAINTS 4¼ BENTLEY 1938 JULY | AUG | SEPT | OCT | NOV | DEC ENGINE THROTTLE STICKING JULY: DISTORTED 2, 22 NEW SPRING FITTED, TOTAL 24 AUG: 21 NEW SPRING, TOTAL 21 (previous month 24)… | ||
| scan0016 | Bar chart tracking Bentley 4¼ vehicle complaints from July to December 1938. | ||
| View original record | CHART OF COMPLAINTS 4¼ BENTLEY 1938 JULY AUG SEPT OCT NOV DEC COMPLAINT: REAR SILENCER BAFFLE LOOSE DATA: JULY: 4, AUG: 6, SEPT: 4, OCT: 3, NOV: 3 (RIVETS FRONT SILENCER), DEC: 3 NOTE: SPOT WELDING… | ||
| scan0017 | Chart of complaints and subsequent maintenance actions for a 4 1/4 Bentley, from July to December 1938. | ||
| View original record | CHART OF COMPLAINTS 4 1/4 BENTLEY 1938 JULY AUG SEPT OCT NOV DEC CLUTCH JAGGER PLATE CHANGED UNIT CHANGED SPRING BROKEN WORN OUT 32000 MILES PIERCE OILED UP RESET PROP SHAFT DAMPER EASE SPLINE W.O.… | ||
| scan0018 | Blueprint bar chart tracking reported vehicle faults by month for the second half of 1938. | ||
| View original record | Header: 1938, JULY, AUG, SEPT, OCT, NOV, DEC Section 1: BRAKES - THUMP - RESET - SWINGING ARM - Data: July(11), Aug(9), Sept(4), Oct(6), Nov(3) Section 2: STEERING TROUBLES - A: WANDERING, RESET CROSS… | ||
| scan0019 | Chart tracking complaints for the 4¼-litre Bentley model by month for the latter half of 1938. | ||
| View original record | CHART OF COMPLAINTS. 4/4 BENTLEY HEADER: 1938 | JULY | AUG | SEPT | OCT | NOV | DEC COMPLAINTS: ROW: SHOCK DAMPERS - JULY: BRACKET BROKEN; INTERNAL KNOCK 3; LEAK FROM GLAND JOINT 5. (Total complaints:… | ||
| scan0020 | Bar chart tracking customer complaints for the Bentley 4¼ litre model during the latter half of 1938. | ||
| View original record | CHART OF COMPLAINTS 4¼ BENTLEY 7 1938 JULY AUG SEPT OCT NOV DEC REV COUNTER CABLE NOISY: NIL, 1, 1, 2 REV COUNTER HEAD NOISY: 1, 2, 1 SPEED TRIP FAULTY: 4, 3, 2 SPEEDO CABLE NOISY: NIL, DRIVE 2 IN… | ||
| scan0021 | Noisy vibrations from the change speed lever on a Wraith Chassis WXA-36. | ||
| View original record | F.DODD. 667. 1113. To By. from Rm/GWH. c. Mx. c. Rm. Rm/GWH.27/N.14.12.38. Re: Wraith Chassis WXA-36 - London Trials Car. Complaint of noisy vibrations from change speed lever. The above car has been… | ||
| scan0022 | Report comparing customer complaints and costs for December 1937 and 1938 across Phantom III, 25/30 HP, and Bentley models. | ||
| View original record | 1113 To Sg.... from Mx. C. Hs Ey. Rm. Mx.14/N.12.1.39. CUSTOMERS COMPLAINTS. The following comparisons for the month of December 1937 and 1938 have been compiled from the Owner's complaint reports. It… | ||
| scan0023 | Bar chart tracking Bentley engine complaints and modifications across various categories from July to December 1938. | ||
| View original record | SG C BY RM MX RHC H HD SR L.A. K/KC. H/K CHART OF COMPLAINTS 4 3/4 L BENTLEY 1938 JULY AUG. SEPT OCT. NOV. DEC. ENGINE BEARING MOD B TAKING SLACK OUT OF BEARINGS ONLY COMPLAINT OF THUMP BY TESTERS AND… | ||
| scan0024 | Chart of engine failures for 3.5 and 4.25 litre Bentley models from June 1937 to the end of 1938. | ||
| View original record | CHART OF ENGINE FAILURES 3 1/2 AND 4 1/4 LITRE BENTLEY | 1938 | OWNERS NAME | WHERE FAILED | JULY | AUG | SEPT | OCT | NOV | DEC | NATURE OF FAILURE | CRANKCASE BROKEN DUE TO FAILURE OF ROD | M -… | ||
| scan0025 | Bar chart tracking complaints for 4¼ Litre Bentley vehicles from July to December 1938. | ||
| View original record | CHART OF COMPLAINTS - 4¼ BENTLEY 1938, JULY, AUG, SEPT, OCT, NOV, DEC ENGINE THROTTLE STICKING: JULY: DISTORTED 2, 22, NEW SPRING FITTED AUG: 24, 21, NEW SPRING SEPT: 26, 3 LUBRIC'd, 11 NEW SPRING… | ||
| scan0026 | Chart of Bentley vehicle complaints tracking frequency by fault type from July to December 1938. | ||
| View original record | CHART OF COMPLAINTS 4¼ BENTLEY 1938, JULY, AUG, SEPT, OCT, NOV, DEC REAR SILENCER BAFFLE LOOSE: July: 4 Aug: 6 Sept: 4 Oct: 3 Nov: RIVETS FRONT SILENCER, 3 Dec: 1 Note: SPOT WELDING DEFECTIVE REAR… | ||
| scan0027 | Chart of complaints for a 4¼ Bentley, detailing clutch and brake issues from July to December 1938. | ||
| View original record | CHART OF COMPLAINTS 4¼ BENTLEY Timeline: 1938, JULY, AUG, SEPT, OCT, NOV, DEC Category: CLUTCH, JAGGER - July: PLATE CHANGED 2; UNIT CHANGED, SPRING BROKEN, WORN OUT, 32000 MILES 2; Total bar: 5 -… | ||
| scan0028 | Bar chart analysing vehicle faults by category on a monthly basis for the latter half of 1938. | ||
| View original record | 1938 JULY, AUG, SEPT, OCT, NOV, DEC BRAKES THUMP RESET SWINGING ARM Data: 11, 9, 4, 6, 3, 6 STEERING TROUBLES A: WANDERING RESET CROSS & SIDE STEERING TUBE POUNDAGE B: BALANCE FRONT WHEELS C: CONTROLS… | ||
| scan0029 | Chart of complaints for the 4 1/4 Litre Bentley for the second half of 1938. | ||
| View original record | CHART OF COMPLAINTS 4 1/4 BENTLEY 1938 JULY AUG SEPT OCT NOV DEC SHOCK DAMPERS: JULY: BRACKET BROKEN, INTERNAL KNOCK 3, LEAK FROM GLAND JOINT 5 AUG: ADJUST CONTROL 1, INTERNAL KNOCK 3, OIL LEAK 5… | ||
| scan0030 | Chart tracking customer complaints for the 4¼ litre Bentley model during the latter half of 1938. | ||
| View original record | CHART OF COMPLAINTS - 4¼ BENTLEY PERIOD: 1938, JULY-DEC COMPLAINT DATA: 1) REV. COUNTER CABLE NOISY JULY: NIL AUG: 1 SEPT: 1 NOV: 2 2) REV. COUNTER HEAD NOISY JULY: 1 AUG: 2 SEPT: 1 3) SPEED TRIP… | ||
| scan0031 | Relationship between the reduction in 'Free of Charge' work and the considerable decrease in car production output. | ||
| View original record | S/W Rm 1/113 To Mx. from Sg. Copy to C.H. By. Rm. Customers' Complaints. Sg12/E18139 Referring to Mx.14/H.12.1.39, after talking to C. about this matter, I think it advisable to point out that, whilst… | ||
| scan0032 | Bentley steering control rattles and a modification to increase clearance. | ||
| View original record | 11/13 also 250 W/K. To GWH. from Rm/FJH. Rm/FJH.2/MH.19.1.39. BENTLEY STEERING CONTROL RATTLES. Will you please let us know whether any reduction in complaints of control rattles has been experienced… | ||
| scan0033 | Despatch of four special nickel-chrome-molybdenum cylinder blocks for testing on customer cars to assess wear. | ||
| View original record | 1113 also 1123 W/K - GWH. Rm/CTS.8/JH.23.1.39. CYLINDER BORE WEAR. Four special cylinder blocks have been despatched for your attention at Kingsbury. These are standard B.II blocks in special material… | ||
| scan0034 | Requesting average bore wear figures for the Bentley close clearance piston EB.3151. | ||
| View original record | 1113 also 236 W/K - GWH. Rm/CTS.9/JH.23.1.39. BENTLEY PISTONS. With reference to your memo. Rm/GWH.8/N.20.1.39. Can you please supply as soon as possible, an average bore wear figure taken on a number… | ||
| scan0035 | Investigation into Bentley steering control rattles. | ||
| View original record | To Rm/FJH... from Rm/GWH. c. By. [Strikethrough] 1113 Rm/GWH.11/N.26.1.39. Bentley Steering Control [Crossed out] Rattle. With reference to your memo Rm/FJH.2/MH.19.1.39, we have looked through the… | ||
| scan0036 | Establishing a new section to centralise and manage service complaints, outlining its functions. | ||
| View original record | 1113 Hs... from By. c. Hs. c. RHO c. Rm. c. GWH. (K). A.R.C file See me By.18/N.1.2.39. Rm SERVICE COMPLAINTS. ------------------ In order to centralise the available data regarding service… | ||
| scan0037 | Final test report for car B.21.KU after fitting two new connecting rods. | ||
| View original record | 1113 To By... from Rm/GWH. c. Rm. Rm/GWH.2/N.21.2.39. B.21.KU - Lady Islington. Final Test after fitting two new con rods No.2. and 5. Oil pressure. Idling 10 lbs. hot. 30 mph. 23 " 60 mph. 35 " GWH. | ||
| scan0038 | Depot complaints regarding ignition, horn, and valve issues on Wraith and Phantom III models. | ||
| View original record | 1113 To Ey.. from Rm/GWH. O. SE. c. He. c. Rm. O. Mx. Rm/GWH.4/N.21.2.39. DEPOT COMPLAINTS. This is to confirm the verbal complaints recently gone into. WRAITH. Ignition Troubles. These are being… | ||
| scan0039 | Faults with new headlamps and damage to carburettor main jets on Phantom III & 25/30 HP models. | ||
| View original record | -2- Rm/GWH.4/N.21.2.39 Cont'd. -------------------------- Headlamps. - All Cars. Troubles are being met with the new headlamps. A sample of which was handed over to BY/RD. This is a case where the… | ||
| scan0040 | The test results for two Wraith calorstats. | ||
| View original record | W/N. To GWH. from Rm/EJH. 43 Rm/FJH.3/MH.28.2.391 WRAITH CALORSTATS. The two Wraith calorstats we have sent you for trial on customers' cars were tested and both were found to commence opening at 80°C… | ||
| scan0041 | Carburetter throttle synchronisation for slow running adjustment on the 4 1/4 Litre Bentley. | ||
| View original record | 1113 . also . 208 To GWH. from Rm/CTS. Rm/CTS.5/MH.4.3.39. 4 1/4 LITRE BENTLEY. SLOW RUNNING ADJUSTMENT. On the new B.V. we wish to make use of past experience to incorporate the best possible method… | ||
| scan0042 | Cover note for charts detailing 4¼ Litre Bentley complaints up to the end of February. | ||
| View original record | Sg. Hs. C. DY. Rm. Mx. RHO. H. Sr. LA. K/KO. CWH/K. 111S Rm/GWH.4/G.14.3.39. Au Testers Herewith charts of 4¼ Litre Bentley complaints up to the end of February. Rm/GWH. | ||
| scan0043 | Chart tracking complaints for the 4 1/4 Bentley model for the first half of 1939. | ||
| View original record | CHART OF COMPLAINTS 4 1/4 BENTLEY 1939 JAN FEB MARCH APRIL MAY JUNE Initials/Codes (top left): SG HS C. By RM MX RMC H SR LA K/KC GWH/K Row 1: Description: ENGINE BEARINGS, MOD. B, TAKING SLACK OUT OF… | ||
| scan0044 | Blank chart for tracking engine failures on 3 1/2 and 4 1/4 Bentley models for the year 1939. | ||
| View original record | CHART OF ENGINE FAILURES. 3 1/2 AND 4 1/4 BENTLEY 1939 JAN FEB MARCH APRIL MAY JUNE OWNER'S NAME WHERE FAILED E - ENGLAND A - ABROAD NATURE OF FAILURE CRANKCASE BROKEN DUE TO FAILURE OF CONNECTING… | ||
| scan0045 | Bar chart tracking various engine faults, their causes, and frequency from January to June 1939. | ||
| View original record | 1939 JAN FEB MARCH APRIL MAY JUNE ENGINE THROTTLE STICKING DUE TO RETURN SPRING STRETCHING DISTORTION OF THROTTLE BODY GUMMINESS A - NEW SPRINGS B - LUBRICATED C - DISTORTED MODIFIED SPRING ANCHORAGE… | ||
| scan0046 | Chart tracking rear axle and silencer complaints and failures by month for 1939. | ||
| View original record | 1939 JAN FEB MARCH APRIL MAY JUNE REAR SILENCER BAFFLE LOOSE COMPLAINT RATTLES P 160 P 159 REAR AXLE OIL LEAKS AVERAGE MILEAGE JAN. 11000 FEB. 436 REAR AXLE NOISY DUE TO A - FAULTY THRUST RACE B -… | ||
| scan0047 | Bar chart tracking clutch and brake complaints and their remedies over the first six months of 1939. | ||
| View original record | 1939 JAN, FEB, MARCH, APRIL, MAY, JUNE CLUTCH JAGGER A - UNIT CHANGED B - PLATE CHANGED C - RELINED D - EASE SPLINES E - RESET FINGERS F - RESET PROP. SHAFT DAMPER G - WORN OUT Chart Data Jan: Total 7… | ||
| scan0048 | Bar chart analysing vehicle faults for the first half of 1939. | ||
| View original record | 1939 JAN FEB MARCH APRIL MAY JUNE BRAKES THUMP RESET SWINGING ARM STEERING TROUBLES A - WANDERING RESET CROSS AND SIDE STEERING TUBE POUNDAGE B - BALANCE FRONT WHEELS C - CONTROLS RATTLE FIT MOD. D -… | ||
| scan0049 | Fault analysis chart for various vehicle components for the first half of 1939. | ||
| View original record | 1939 JAN, FEB, MARCH, APRIL, MAY, JUNE HYDRAULIC SHOCK DAMPERS A - OIL LEAK B - INTERNAL KNOCK C - ADJUST RIDE CONTROL D - CONNECTING LINKS SLACK. E - TIGHT PISTONS. Faults in JAN: D, B, E (P 177, P… | ||
| scan0050 | Complaint about Mr. Staniland's car fitted with a high compression cylinder head. | ||
| View original record | 11/3 W/K - GWH. from Rm. Rm9/R.18.3.39. STANILAND'S CAR. Lp. tells me that Staniland is complain-ing that the running of his car is not now satisfactory - it is fitted with a high compression cylinder… | ||
| scan0051 | Arranging the measurement of cylinder wear on American cars, with a closing question about Hitler's impact on a program. | ||
| View original record | RM, Thanks for your note. I fully appreciate the position. I do not discuss these matters with anyone. Checking up cylinder wear on American cars seems somewhat difficult to arrange in suitable… | ||
| scan0052 | Typed memo regarding the measurement of American cars. | ||
| View original record | 1/113 W/S. Bly. from Rm. Rm3/R.27.3.39. Many thanks for your note. I think your suggestion of getting a reliable man from K. to measure these American cars is a very good one, particularly as K. have… | ||
| scan0053 | Payment issues and engine valve problems for Capt. Staniland's Bentley. | ||
| View original record | 1113 Miss Peece Rm. Rm/GWH.17/G.30.3.39. Send copy of this to LP Sent 31/3/39 GH. BENTLEY - RE: CAPT. STANILANDS. We have not been able to get Capt. Staniland's car in to the Depot. There has been… | ||
| scan0054 | Establishing a procedure to centralise information on parts that fail in service. | ||
| View original record | 11/13 ALL TESTERS PLEASE NOTE Rm To: Hd. N. K. Levallois c. to Rm. c. to Rm/GWH (K) c. to RHC. c. to LA. c. to Da. c. to BY/RD c. to BY/CS c. to BY/HEB c. to BY/CRL. c. to D/BP. c. to G/Mt.… | ||
| scan0055 | Cover sheet for charts detailing complaints about the 4¼ Litre Bentley. | ||
| View original record | 1113 Sg. Hs. C. BY. Rm. MX. RHC. H. Sr. LA. K/KC GWH/K G&Y [handwritten, crossed out] A H Tester [handwritten] Rm/GWH.7/MG.17.4.39 Herewith charts of 4¼ Litre Bentley complaints up to the end of… | ||
| scan0056 | Chart tracking engine complaints for the 4¼ Bentley model during 1939. | ||
| View original record | CHART OF COMPLAINTS 4¼ BENTLEY 1939 JAN FEB MARCH APRIL MAY JUNE Vertical Text (Left): SG, HS, C, By, RM, Mx, RHC, H, SR, LA, K/Kc, GWH/K Category 1: ENGINE BEARINGS MOD. B TAKING SLACK OUT OF… | ||
| scan0057 | Blank chart for tracking 1939 engine failures on 3 1/2 and 4 1/4 litre Bentley cars. | ||
| View original record | CHART OF ENGINE FAILURES 3 1/2 AND 4 1/4 BENTLEY 1939 OWNERS NAME WHERE FAILED E - ENGLAND A - ABROAD JAN FEB MARCH APRIL MAY JUNE NATURE OF FAILURE CRANKCASE BROKEN DUE TO FAILURE OF CONNECTING ROD M… | ||
| scan0058 | Chart tracking various engine faults and modifications over the first six months of 1939. | ||
| View original record | 1939 JAN FEB MARCH APRIL MAY JUNE ROW 1: ENGINE THROTTLE STICKING DUE TO RETURN SPRING STRETCHING DISTORTION OF THROTTLE BODY GUMMINESS. LEGEND: A - NEW SPRINGS, B - LUBRICATED, C - DISTORTED. DATA… | ||
| scan0059 | Blueprint chart tracking component failures and complaints for the first half of 1939. | ||
| View original record | 1939 JAN FEB MARCH APRIL MAY JUNE REAR SILENCER BAFFLE LOOSE COMPLAINT RATTLES P 160 P 159 P 198 REAR AXLE OIL LEAKS AVERAGE MILEAGE JAN. 11000 FEB. 436 REAR AXLE NOISY DUE TO A - FAULTY THRUST RACE B… | ||
| scan0060 | Bar chart tracking clutch and brake issues and repairs by month for the first half of 1939. | ||
| View original record | 1939 JAN FEB MARCH APRIL MAY JUNE CLUTCH JAGGER A - UNIT CHANGED B - PLATE CHANGED C - RELINED D - EASE SPLINES E - RESET FINGERS F - RESET PROP. SHAFT G - WORN OUT DAMPER Chart Data for Clutch… | ||
| scan0061 | Blueprint bar chart tracking vehicle mechanical faults over a six-month period in 1939. | ||
| View original record | 1939, JAN, FEB, MARCH, APRIL, MAY, JUNE, BRAKES THUMP, RESET, SWINGING ARM, SQUEAK, STEERING TROUBLES, A - WANDERING, RESET CROSS AND SIDE STEERING TUBE POUNDAGE, B - BALANCE FRONT WHEELS, C -… | ||
| scan0062 | Fault analysis chart for various vehicle components from January to June 1939, showing the frequency of different issues. | ||
| View original record | 1939 JAN FEB MARCH APRIL MAY JUNE HYDRAULIC SHOCK DAMPERS AVERAGE MILEAGE JAN B 41000 D 36900 FEB B 26800 A - OIL LEAK B - INTERNAL KNOCK C - ADJUST RIDE CONTROL D - CONNECTING LINKS SLACK. E - TIGHT… | ||
| scan0063 | Obtaining cylinder measurements from four Chevrolet and one Pontiac engines. | ||
| View original record | 1113. RM from Bly. Bly4/JES. 17.4.39. Further to RM/R.27.3.39.. I have to-day asked K to send you details of four Chevrolet and one Pontiac which they have taken the measurements of cylinder work. I… | ||
| scan0064 | Thank you letter concerning cylinder bore figures and requesting further information. | ||
| View original record | W/S. Bly. from Rm. Rm5/R.20.4.39. Bly4/JES.17.4.39. Thank you very much for the cylinder bore figures which are extremely interesting. We are looking forward with interest to re-ceiving further… | ||
| scan0065 | Cover note for amended charts of 4 1/4 Litre Bentley complaints up to the end of March. | ||
| View original record | Sg. He. C. EY. Rm. Mx. RHO. H. Sr. LA. K/KO. GWH/K. 11B Rm/GWH.10/G.22.4.39. Herewith amended charts of 4 1/4 Litre Bentley complaints up to the end of March. Rm/GWH. | ||
| scan0066 | Monthly bar chart tracking various engine issues and their resolutions from January to June 1939. | ||
| View original record | 1939 JAN, FEB, MARCH, APRIL, MAY, JUNE ENGINE THROTTLE STICKING DUE TO RETURN SPRING STRETCHING DISTORTION OF THROTTLE BODY GUMMINESS A - NEW SPRINGS B - LUBRICATED C - DISTORTED MODIFIED SPRING… | ||
| scan0067 | Bar chart tracking various rear axle and silencer faults over the first six months of 1939. | ||
| View original record | 1939 JAN FEB MARCH APRIL MAY JUNE REAR SILENCER BAFFLE LOOSE COMPLAINT RATTLES P 160 P 159 P 188 REAR AXLE OIL LEAKS AVERAGE MILEAGE JAN. 11000 FEB. 436 REAR AXLE NOISY DUE TO A - FAULTY THRUST RACE B… | ||
| scan0068 | Bar chart tracking clutch and brake faults reported between January and June 1939. | ||
| View original record | 1939 JAN FEB MARCH APRIL MAY JUNE CLUTCH JAGGER A - UNIT CHANGED B - PLATE CHANGED C - RELINED D - EASE SPLINES E - RESET FINGERS F - RESET PROP. SHAFT DAMPER G - WORN OUT H - THRUST RACE NOISY BRAKE… | ||
| scan0069 | Blueprint chart tracking vehicle faults over the first half of 1939. | ||
| View original record | 1939 JAN FEB MARCH APRIL MAY JUNE BRAKES THUMP RESET SWINGING ARM SQUEAK 7 STEERING TROUBLES MARLES STEERING X FAILURE OF FW 905 CAM ROLLER A - WANDERING RESET CROSS AND SIDE STEERING TUBE POUNDAGE B… | ||
| scan0070 | Blueprint chart tracking component faults by month for the first half of 1939. | ||
| View original record | 1939 JAN FEB MARCH APRIL MAY JUNE HYDRAULIC SHOCK DAMPERS A - OIL LEAK B - INTERNAL KNOCK C - ADJUST RIDE CONTROL D - CONNECTING LINKS SLACK E - TIGHT PISTONS Chart Data: JAN: D, B, B, P 177, P 171… | ||
| scan0071 | Covering letter enclosing communication from the Zenith Carburetter Co. regarding product complaints. | ||
| View original record | 1113 C.T.S To By... from Rm/GWH. c. Rm. c. BY/SB. ---------------- File Rm/GWH.12/N.25.4.39. ---------------- I am enclosing a letter from the Zenith Carburetter Co. which I have received, dealing… | ||
| scan0072 | Letter from Zenith Carburetter Co. Ltd. regarding carburettor issues for 'Wraith' and 'Phantom III' models. | ||
| View original record | COPY OF LETTER RECEIVED FROM: THE ZENITH CARBURETTER CO.LTD. HONEYPOT LANE, STANMORE, MIDDLESEX. 20th. April. Messrs. Rolls-Royce Ltd., The Hyde, Hendon, N.W.9. Attention: Mr.Hancock, Service… | ||
| scan0073 | Letter from The Zenith Carburetter Co. Ltd. responding to complaints about their products. | ||
| View original record | 2. The idle control should only be, at most, one or two turns off its seat, and we think that if adjusted in that way then you will have no trouble. 2. The second complaint relates to the rusting of… | ||
| scan0074 | Charts of complaints for the 4¼ Litre Bentley. | ||
| View original record | 111/3. Hot Tests OG. HS. Cr. SY. Rm. Man. ADMS. H- G-F LA. F/RD Gdn/A. Rm/SWH.S/MG.10.5.39 Herewith charts of 4¼ Litre Bentley complaints up to the end of April. Rm/SWH. | ||
| scan0075 | Chart tracking vehicle component faults and average mileage over several months in 1939. | ||
| View original record | 1939 JAN FEB MARCH APRIL MAY JUNE HYDRAULIC SHOCK DAMPERS A - OIL LEAK B - INTERNAL KNOCK C - ADJUST RIDE CONTROL D - CONNECTING LINKS SLACK E - TIGHT PISTONS Chart Data Jan: D, B, P177, P171 Chart… | ||
| scan0076 | Monthly fault analysis bar chart from January to June 1939. | ||
| View original record | 1939 JAN FEB MARCH APRIL MAY JUNE BRAKES THUMP RESET SWINGING ARM SQUEAK STEERING TROUBLES A - WANDERING RESET CROSS AND SIDE STEERING TUBE POUNDAGE B - BALANCE FRONT WHEELS C - CONTROLS RATTLE FIT… | ||
| scan0077 | Fault analysis chart from 1939 tracking clutch and brake issues over six months. | ||
| View original record | Title and Headers: 1939 JAN, FEB, MARCH, APRIL, MAY, JUNE Section 1: CLUTCH JAGGER Codes: A - UNIT CHANGED B - PLATE CHANGED C - RELINED D - EASE SPLINES E - RESET FINGERS F - RESET PROP. SHAFT DAMPER… | ||
| scan0078 | Bar chart tracking vehicle faults and complaints from January to June 1939. | ||
| View original record | 1939 JAN FEB MARCH APRIL MAY JUNE REAR SILENCER BAFFLE LOOSE COMPLAINT RATTLES P.160 P.159 P.158 REAR AXLE OIL LEAKS P.206 REAR AXLE NOISY DUE TO A - FAULTY THRUST RACE B - FAULTY ROLLER RACE C -… | ||
| scan0079 | Bar chart tracking various engine faults and their causes over a six-month period in 1939. | ||
| View original record | 1939 JAN FEB MARCH APRIL MAY JUNE ENGINE THROTTLE STICKING DUE TO RETURN SPRING STRETCHING DISTORTION OF THROTTLE BODY GUMMINESS A - NEW SPRINGS B - LUBRICATED C - DISTORTED MODIFIED SPRING ANCHORAGE… | ||
| scan0080 | Chart tracking engine failures for 3 1/2 and 4 1/4 Bentley models for the year 1939. | ||
| View original record | CHART OF ENGINE FAILURES 3 1/2 AND 4 1/4 BENTLEY 1939 OWNERS NAME WHERE FAILED (1) E - ENGLAND A - ABROAD JAN FEB MARCH APRIL MAY JUNE NATURE OF FAILURE (1) CRANKCASE BROKEN DUE TO FAILURE OF… | ||
| scan0081 | Bar chart tracking various engine complaints for the 4 1/4 Bentley model during the first half of 1939. | ||
| View original record | CHART OF COMPLAINTS 4 1/4 BENTLEY GRID COLUMNS: 1939, JAN, FEB, MARCH, APRIL, MAY, JUNE LEFT MARGIN INITIALS: SG, HS, C, By, RM, MX, RHC, H, SR, LA, K/KC, GWH/K ROW 1: ENGINE BEARINGS DESCRIPTION: MOD… | ||
| scan0082 | Acquisition of cylinder wear data for Packard and V.8. Ford vehicles. | ||
| View original record | S/W. Rm. 1113? Bly4/SM. 15.5.39. Further to Rm5/R.20.4.39. regarding cylinder wear figures, I have asked KC to send you details of two further makes, namely the Packard and V.8. Ford. I hope the… | ||
| scan0083 | Broken front exhaust expansion chamber supports for a Wraith WXA-37. | ||
| View original record | WYMAN 113 To. BY/SB... from Rm/GWH. c. By. c. Rm. c. Mx. Rm/GWH.12/N.18.5.39. Wraith - Front Exhaust Expansion Chamber Supports - WXA-37. Mileage 9,961. I am forwarding to you two tubular supports of… | ||
| scan0084 | Failure of tubular stays on the Wraith front expansion chamber supports due to compression. | ||
| View original record | 1113 Rm/GWH (K) from BY/SB. c. to BY. c. to Rm. c. to Ms. BY/SB.3/MG.20.5.39 WRAITH - FRONT EXPANSION CHAMBER SUPPORTS --------------------------------- Rm/GWH.12/N.18.5.39 The tubular stays removed… | ||
| scan0085 | Query about troubleshooting fierce clutches with graphite bronze friction linings on 25 HP models. | ||
| View original record | N.R.C. 1113 To Rm... from Rm/GWH. Rm/GWH.8/N.24.5.39. Any change since the original material 25 H.P. Clutches - Graphite Bronze. Rm No use The graphite bronze friction lining fitted to the 25 h.p.… | ||
| scan0086 | Clutch fierceness in the 20/25 model with graphite bronze facings. | ||
| View original record | 1113 + 1110 W/K - GWH. Rm/NRC.2/JH.25.5.39. 20/25 Clutch - Graphite Bronze. Rm/GWH.8/N.24.5.39. Fierceness is a trouble not so far experienced after nearly 1 1/2 years of successful application of… | ||
| scan0087 | Cover note for amended charts regarding 4 1/4 Litre Bentley complaints up to the end of May. | ||
| View original record | Sg. Hs. C. BY. Rm. Mx. RHO. H. Sr. LA K/XC GWH/K 1113, Rm/GWH.S/MG.20.6.39 AH Tevers [Signature] Herewith amended charts of 4 1/4 Litre Bentley complaints up to the end of May. Rm/GWH | ||
| scan0088 | Bar chart tracking monthly complaints for the 4 1/4 Bentley engine from January to June 1939. | ||
| View original record | CHART OF COMPLAINTS 4 1/4 BENTLEY 1939 JAN FEB MARCH APRIL MAY JUNE Side Margin: SG HS C BY RM MX RHC H SR LA K/KC GWH/K Row 1: ENGINE BEARINGS MOD B TAKING SLACK OUT OF BEARINGS ONLY Complaint:… | ||
| scan0089 | Chart tracking engine failures for 3 1/2 and 4 1/4 litre Bentley models during 1939. | ||
| View original record | CHART OF ENGINE FAILURES 3 1/2 AND 4 1/4 BENTLEY 1939 OWNERS NAME WHERE FAILED (1) E - ENGLAND A - ABROAD (2) E ENGLAND A ABROAD E SIR JAMES HERON WALKER BT JAN FEB MARCH APRIL MAY JUNE NATURE OF… | ||
| scan0090 | Blueprint bar chart tracking engine faults and remedies over several months in 1939. | ||
| View original record | 1939 JAN FEB MARCH APRIL MAY JUNE ENGINE THROTTLE STICKING DUE TO RETURN SPRING STRETCHING DISTORTION OF THROTTLE BODY GUMMINESS A - NEW SPRINGS B - LUBRICATED C - DISTORTED D - SHORT LINK FITTED Data… | ||
| scan0091 | Blueprint bar chart tracking component complaints and failures by month for the year 1939. | ||
| View original record | 1939 JAN FEB MARCH APRIL MAY JUNE REAR SILENCER COMPLAINT BAFFLE LOOSE RATTLES Data Points: P160, P159 (JAN), P198 (MAR) REAR AXLE OIL LEAKS Data Point: P206 (APR) AVERAGE MILEAGE JAN 11000 FEB 4361… | ||
| scan0092 | Bar chart tracking vehicle fault types and frequencies from January to June 1939. | ||
| View original record | 1939 MONTHS: JAN, FEB, MARCH, APRIL, MAY, JUNE CATEGORY: CLUTCH JAGGER LEGEND: A - UNIT CHANGED B - PLATE CHANGED C - RELINED D - EASE SPLINES E - RESET FINGERS F - RESET PROP SHAFT DAMPER G - WORN… | ||
| scan0093 | Bar chart tracking vehicle faults and maintenance for the period of January to June 1939. | ||
| View original record | Header: 1939, JAN, FEB, MARCH, APRIL, MAY, JUNE Categories and Issues: - BRAKES THUMP - RESET - SWINGING ARM - R.R. STEERING TROUBLES - A: WANDERING RESET CROSS AND SIDE STEERING TUBE POUNDAGE - B:… | ||
| scan0094 | Monthly bar chart from 1939 tracking the frequency of various vehicle component faults. | ||
| View original record | 1939 JAN FEB MARCH APRIL MAY JUNE HYDRAULIC SHOCK DAMPERS A - OIL LEAK B - INTERNAL KNOCK C - ADJUST RIDE CONTROL D - CONNECTING LINKS SLACK E - TIGHT PISTONS P177 P171 GEAR BOX NOISY A - COMING OUT… | ||
| scan0095 | Cover note for a report on outstanding complaints for cars in service. | ||
| View original record | 1113 Sg. from BY Hs. O. Rm. Da. BY2/MG.22.6.39 COMPLAINTS ON CARS IN SERVICE I enclose copy of a report by MX dealing with certain outstanding complaints. It is intended that a periodical report will… | ||
| scan0096 | Strategy for addressing and tracking in-service car troubles. | ||
| View original record | Sg. from Mx. HS. Cr. Ey. Rm. Dar. TROUBLES ON CARS IN SERVICE For some time now, a determined effort has been made to get down to the many troubles which have cropped up on cars in service, and we… | ||
| scan0097 | Engine component issues, specifically worn camshafts, tappets, and sticking rockers on the Phantom III model. | ||
| View original record | - 2 - Mx1/MG.22.6.39 (continued) 1. Worn Camshafts and Tappets on Ph.III It was felt some little time ago that this was a problem which had not been solved by the deletion of the hydraulic tappet… | ||
| scan0098 | Issues with over-oiling on the Wraith and valve sinkage on Wraith, 25/30 HP, and Bentley models. | ||
| View original record | - 3 - 3. Over-oiling on Wraith Trouble has been experienced with plugs oiling up on cars in service due to oil getting down the inlet valve stems. Investigation has shown that the oil collects in the… | ||
| scan0099 | Engine overheating issues and Wraith suspension problems. | ||
| View original record | - 4 - There is a good deal of evidence to indicate that the trouble is associated with local over-heating or steam pockets in the cylinder head, but this condition is not to be wondered at since more… | ||
| scan0100 | Weight distribution and diagnosing engine knocks in Phantom III cars. | ||
| View original record | - 5 - variation in weight distribution as between individual cars to be able to predict exactly what springs or damping will be required to suit a certain body specification. Mainly, however, it is a… | ||
| scan0101 | Idler gear failures for the Phantom III and exhaust manifold joint issues for the Wraith. | ||
| View original record | - 6 - HM1/MO.22.6.39 (continued) 7. Idler Gear Failures. Phantom III There have been two failures recently of the Fabroil idler gear. As no fault can be found other than what is peculiar to the… | ||
| scan0102 | Simplification of petrol tank types for future cars. | ||
| View original record | Rm 1113 To By..... from Rm/GWH. c. Rm. Rm/GWH.7/N.5.7.39. ------------------------ Re: Petrol Tanks and Service. ------------------------ I am given to understand that for future cars, we are going to… | ||
| scan0103 | Standardisation of petrol tanks versus custom variations for different models and markets. | ||
| View original record | 1113 - 1263 W/K. To Rm/GWH. from Rm. c. By. c. Da/Ev. Rm.9/MH.11.7.39. PETROL TANKS IN SERVICE. With reference to Rm/GWH.7/N.5.7.39, we gave the question of petrol tanks serious consideration when we… | ||
| scan0104 | Servicing, stock, and interchangeability of petrol tanks and gauges for various models. | ||
| View original record | To Rm... from GWH. Rm/GWH.17/N.18.7.39. Petrol Tanks in Service. ----------------------- With reference to your memo Rm9/WH.11.7.39. From the enquiries I have made at N. and K. the servicing of petrol… | ||
| scan0105 | Service troubles report on worn camshafts and tappets for the PH.III engine, detailing alternative solutions. | ||
| View original record | 11/S. Polee SWDL Sg from Mr. Hs- -C -Py -Rm -De SERVICE TROUBLES Further to Mx.1/MG.22.6.39, the following progress has been made. WORN CAMSHAFTS & TAPPETS. PH.III Running of the engine on the bed… | ||
| scan0106 | The running of car 27.G.VI and a detailed investigation into exhaust valve sinkage. | ||
| View original record | 2. Mx.1/MG.18.7.39 (continued) By cyanide hardening followed by cloudburst hardening we can produce a surface hardness comparable with that of Chromium, without the known evils of chromium plating.… | ||
| scan0107 | Idler gear failures, brake squeaks, and bumper spring plate issues across different car models. | ||
| View original record | Ex.1/MG.18.7.39 (continued) 3. IDLER GEAR FAILURES - PHANTOM III There have been three failures to date, resulting in complete breakdown of the car. Various tests have indicated that there is a… | ||
| scan0108 | Cover note for charts detailing complaints about the 4 1/4 Litre Bentley. | ||
| View original record | 111B - Sg. Hs. C. SY. Ym. FK. RHo. H. ST. LAY K/RO GWH/K Rm/GWH.14/MG.27.7.39 FILE Herewith charts of 4 1/4 Litre Bentley complaints up to the end of June. Rm/GWH | ||
| scan0109 | Bar chart tracking various engine-related complaints for the 4 1/4 Bentley model during 1939. | ||
| View original record | CHART OF COMPLAINTS 4 1/4 BENTLEY LEFT SIDEBAR CODES: SG HS C BY RM MX RHC H SR LA K/KC GWH/K TIMELINE: 1939, JAN, FEB, MARCH, APRIL, MAY, JUNE ROW 1: ENGINE BEARINGS - MOD B - TAKING SLACK OUT OF… | ||
| scan0110 | Chart tracking engine failures for 3 1/2 and 4 1/4 litre Bentley models. | ||
| View original record | CHART OF ENGINE FAILURES 3 1/2 AND 4 1/4 BENTLEY 1939 OWNERS NAME WHERE FAILED E = ENGLAND A = ABROAD JAN FEB MARCH APRIL MAY JUNE NATURE OF FAILURE (1) CRANKCASE BROKEN DUE TO FAILURE OF CONNECTING… | ||
| scan0111 | Fault analysis chart tracking various engine issues over the first six months of 1939. | ||
| View original record | 1939 JAN FEB MARCH APRIL MAY JUNE ENGINE THROTTLE STICKING DUE TO RETURN SPRING STRETCHING DISTORTION OF THROTTLE BODY GUMMINESS A - NEW SPRINGS B - LUBRICATED C - DISTORTED D - SHORT LINK FITTED Data… | ||
| scan0112 | Monthly failure analysis chart from January to June 1939 for various vehicle components. | ||
| View original record | 1939 JAN FEB MARCH APRIL MAY JUNE REAR SILENCER BAFFLE LOOSE COMPLAINT RATTLES Data Points: P160, P139, P198 REAR AXLE OIL LEAKS Data Point: P206 AVERAGE MILEAGE JAN 11,000 FEB 436 APRIL 5,761 LOWEST… | ||
| scan0113 | Bar chart tracking customer complaints for clutch and brake issues during the first half of 1939. | ||
| View original record | 1939 JAN FEB MARCH APRIL MAY JUNE CLUTCH JAGGER A - UNIT CHANGED B - PLATE CHANGED C - RELINED D - EASE SPLINES E - RESET FINGERS F - RESET PROP SHAFT DAMPER G - WORN OUT H - THRUST RACE NOISY Chart… | ||
| scan0114 | Bar chart tracking vehicle faults and issues from January to June 1939. | ||
| View original record | 1939 JAN, FEB, MARCH, APRIL, MAY, JUNE BRAKES THUMP RESET SWINGING ARM SQUEAK 7 R R STEERING TROUBLES MARLES STEERING X FAILURE OF FW 905 CAM ROLLER A - WANDERING RESET CROSS AND SIDE STEERING TUBE… | ||
| scan0115 | Fault tracking chart for various vehicle components over a six-month period in 1939. | ||
| View original record | 1939 JAN FEB MARCH APRIL MAY JUNE HYDRAULIC SHOCK DAMPERS A - OIL LEAK B - INTERNAL KNOCK C - ADJUST RIDE CONTROL D - CONNECTING LINKS SLACK E - TIGHT PISTONS GEAR BOX NOISY A - COMING OUT OF… | ||
| scan0116 | Issues and solutions for the oil supply to non-hydraulic tappets on the Phantom III 'D' series. | ||
| View original record | 1113. Swdd File c. Rm. Rm/GWH.1/G.10.8.39. PHANTOM III. NON-HYDRAULIC TAPPETS. 'D' SERIES ONWARDS. The L.A. modification for cutting down the oil supply to the rockers has been found to be too… | ||
| scan0117 | Cancellation of the LA modification for drilling rocker shafts on the Phantom III 'DL' Series. | ||
| View original record | To Mx/SB... from Rm/GWH. 1113 c. Rm. c. By. Rm/GWH.21/N.18.8.39. Re: Phantom III - 'DL' Series. I have ascertained that N. have not received any information regarding the cancellation of LA. mod. of… | ||
| scan0118 | Spline wear on a new type of driving shaft for an 'MR' series rear axle. | ||
| View original record | 1113 261 & To Mx.... from Rm/GWH. c. By c. Rm c. Rm/Gry. Rm/GWH.22/V.18.8.39. "MR" Series - B.4.MR. Mileage 26,144. Rear Axle. We are sending you a driving shaft of the latest type axle which you will… | ||
| scan0119 | Scoring issues with camshafts and tappets on the non-hydraulic 'DL' series Phantom III engine. | ||
| View original record | To Mx... from Rm/GWH. c. Ey. c. Rm Rm/GWH.23/N.18.8.39. Re: Phantom III. With regard to your query re the position of camshafts and tappets on the 'DL' series non hydraulic. The Depot at N. have had… | ||
| scan0120 | Oiling issues and modifications for the Phantom III DL series rocker gear. | ||
| View original record | 1113. Rm/GWH. (F). c. Rm. Mx/SB.6/G.18.8.39. SWD2 Fodes PHANTOM III. ROCKER GEAR. DL. SERIES. With reference to your Rm/GWH.21/N.18.8.39. we explained to Br. in BY/SB.6/MG.13.3.39. that the modified… | ||
| scan0121 | Gearbox trouble on a Wraith Chassis WXA-58. | ||
| View original record | //13. To Mx........ from Rm/GWH. c. By c. Rm. Rm/GWH.20/N.18.8.39. Wraith Chassis WXA-58 - Owner - Owens Agents. Mileage 4,276. Gearbox Trouble. This is the second case of the lugs breaking off on the… | ||
| scan0122 | Technical bulletin regarding breakages of Cam balancer springs and detailing the specifications for 20/25 HP and Bentley types. | ||
| View original record | 1113 Hd. c. M. c. Levallois c. E. c. Rm/GWH (K) CAM BALANCER SPRINGS Several breakages of Cam balancer springs have occurred, particularly on Bentley cars. It has been impossible to detect any… | ||
| scan0123 | Investigation into a pronounced engine gear whine on a new Wraith chassis, WHC-40. | ||
| View original record | R.J.HARDY 11/3. To Mr... from Rm/GWH. c. By (struck through) c. Rm. -------------------- Rm/GWH.11/N.24.8.39. -------------------- Wraith Chassis WHC-40. New Car - Owners: Car Mart.… | ||
| scan0124 | Wraith WHC-80 gearbox failure, questioning whether it was due to bad handling or a manufacturing issue. | ||
| View original record | 1/113 To Mr... from Rm/GWH. c. By. c. Rm. Rm/GWH.12/N.24.8.39. Wraith - WHC-80. The above car when being driven back from the Coachbuilders to Lillie Hall was reported to have something wrong with the… | ||
| scan0125 | Analysis of abnormal wear on a returned axle shaft's splines for chassis B.4-MR, concluding the cause is likely faulty fitting. | ||
| View original record | 1113 Rm/GWH(K) from Mx/SB. c. Hy c. Hm c. Rm/Gry MX/SB2/MG.25.8.39 CHASSIS NO. B.4-MR Worn Axle Shaft Splines Rm/GWH22/N.18.8.39 The axle shaft returned certainly shows abnormal wear on the splines,… | ||
| scan0126 | Recent complaints and faults on Bentley and Wraith cars. | ||
| View original record | 1/113 COPY FOR FILES. To Rm. from Rm/GWH. 25.8.39. Colindale and Kingsbury. BENTLEY. The following are the main complaints during the last week. Axle tube failure on B.32.AH. This is an early type car… | ||
| scan0127 | Method to reduce petrol consumption on Bentley vehicles by fitting a special high pressure coil. | ||
| View original record | 1113 To: Hs. BY. Rm. Hd. GWH10/MW2.10.39. BENTLEY PETROL CONSUMPTION. ------------------------- A successful reduction of petrol consumption of 4 to 5 m.p.g. has been obtained on Bentleys by the… | ||
| scan0128 | Two complaints about car components, specifically the floorboard and rear number plate brackets. | ||
| View original record | Ev. from Rm. There are one or two complaints on the cars, which require attention and which might be dealt with by Allen, who is being kept on car work. These are as follows :- 1. The centre floor… | ||
| scan0129 | Outlining four outstanding problems with rationalised cars, regarding the propellor shaft, clutch, gearbox, and steering. | ||
| View original record | FILE COPY. Rm/FJH. from Rm. Rm.2/ML.8.8.40. Four outstanding problems which have emphasized themselves since we began to get a large mileage on rationalised cars, all fall into your particular… | ||
| scan0130 | Vehicle issues including propeller shaft vibration, clutch failures, steering shocks, and gearbox rattles. | ||
| View original record | 1260 Rm/FJH. from Rm. Rm.6/ML.9.9.40. With reference to our note Rm.2/ML.8.8.40. 1. PROPELLOR SHAFT VIBRATION. We are writing a separate note re this. 2. CLUTCH THRUST RACE FAILURES. We should like to… | ||