Rolls-Royce Archives
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
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Mr. P. M. Stewart's order for three Bentley chassis, detailing axle specifications and body types.21th Nov 1933Box 89 \ 3  scan0049
Recommendation for standard axle ratios for Drop-head Coupe bodies on P.M. Stewart's Bentley Chassis.27th Nov 1933Box 89 \ 3  scan0050
Letter from the London Brick Company requesting a works visit for a new 3.5 litre Bentley owner.9th Apr 1934Box 89 \ 3  scan0051
Letter to a customer arranging a meeting and acknowledging the satisfactory performance of their car.10th Apr 1934Box 89 \ 3  scan0052
Letter from P.M. Stewart to Mr. Hives about a 3 1/2 litre Bentley.10th Apr 1934Box 89 \ 3  scan0053
Report detailing a 'drumming' noise and vibration in a vehicle, likely related to the rear axle or bearings.10th Apr 1934Box 89 \ 3  scan0054
Letter from a car owner about a vibration issue, seeking advice on repair options.18th Sep 1934Box 89 \ 3  scan0055
Message confirming a mechanic's arrival in Beauly with a new rear axle pinion bearing for a client in Invernessshire.18th Sep 1934Box 89 \ 3  scan0056
Letter to a customer regarding a faulty ball bearing on a Bentley's rear axle pinion and other modifications.18th Sep 1934Box 89 \ 3  scan0057
Letter of thanks from a customer for the prompt dispatch of a mechanic to fix a Bentley.22th Sep 1924Box 89 \ 3  scan0058
Internal routing slip for an owner's complaint regarding connecting rods on Bentley chassis B-51-AE.13th Sep 1935Box 89 \ 3  scan0059
Owner's complaint report detailing an engine failure and subsequent rectification work.10th Sep 1935Box 89 \ 3  scan0060
Analysis of a connecting rod failure on chassis B.51-AE.25th Sep 1935Box 89 \ 3  scan0061
Customer's engine water temperature issue and proposed solutions.11th Nov 1935Box 89 \ 3  scan0062
Letter to a customer regarding low water temperature on a Bentley Car, providing troubleshooting for shutters and thermostat.22th Nov 1935Box 89 \ 3  scan0063
Letter stating that the requested water temperature alteration requires the development of a new type of Calorstat.22th Nov 1935Box 89 \ 3  scan0064
Request to dispatch a Standard Bentley Calorstat to a customer for their car, B-1-AE.23th Nov 1935Box 89 \ 3  scan0065
Confirming a letter has been sent to Mr. Gordon Thomas regarding Chassis B-1-AE.25th Nov 1935Box 89 \ 3  scan0066
Letter to Gordon Thomas regarding a previously omitted drawing.25th Nov 1935Box 89 \ 3  scan0067
Letter discussing the fitting of a new unit and referencing a previous correspondence.25th Nov 1935Box 89 \ 3  scan0068
Query about correct engine running temperature, a potential misprint in a handbook regarding a Calorstat, and a missing drawing.25th Nov 1935Box 89 \ 3  scan0069
Confirming a setting was correct, signed by Gordon Thomas.15th Dec 1935Box 89 \ 3  scan0070
Follow-up letter requesting a Calorstat unit that has not yet been received.15th Dec 1935Box 89 \ 3  scan0071
Letter concerning the delayed despatch of a Calorstat and instructions for its replacement.20th Dec 1935Box 89 \ 3  scan0072
Letter providing feedback on a new Colorstat's performance and its effect on engine temperature.14th Jan 1936Box 89 \ 3  scan0073
Letter from Gordon Thomas regarding a temperature discrepancy between a previous letter (78°) and the handbook (85°).10th Oct 1934Box 89 \ 3  scan0074
Letter addressing a customer's complaint about noise and rattle in a new Bentley chassis.10th Oct 1934Box 89 \ 3  scan0075
The concluding page of a letter from Bentley Motors (1931) Ltd. regarding customer satisfaction.11th Oct 1934Box 89 \ 3  scan0076
Letter concerning a customer's complaint about a gearbox judder on a Bentley car and a proposed modification.11th Oct 1934Box 89 \ 3  scan0077
Typed letter arranging a meeting with Sir Stanley White at the Bristol Aeroplane Co's Filton Works.12th Oct 1934Box 89 \ 3  scan0078
Letter to Sir Stanley White regarding a complaint about a rattle in his car's transmission.12th Oct 1934Box 89 \ 3  scan0079
Internal memorandum regarding a customer complaint about a transmission rattle.12th Oct 1934Box 89 \ 3  scan0080
Telegram message received by telephone from Knightsbridge concerning a future call from Hives.16th Oct 1934Box 89 \ 3  scan0081
Follow-up letter regarding a complaint case for Sir Stanley White's car and a promised gearbox modification.30th Nov 1934Box 89 \ 3  scan0082
Internal note concerning a complaint case for Sir Stanley White, car B-33-BL.3rd Dec 1934Box 89 \ 3  scan0083
Complaint case regarding a synchromesh rattle in Sir Stanley White's car, model B.30-BL.10th Jan 1935Box 89 \ 3  scan0084
Meeting with Sir Stanley White and an attached letter.11th Apr 1935Box 89 \ 3  scan0085
Follow-up letter to a customer regarding a rattle in the clutch and transmission.11th Apr 1935Box 89 \ 3  scan0086
Letter to Sir Stanley White regarding an issue with the brakes on his 4 1/4 litre car.3rd Dec 1936Box 89 \ 3  scan0087
Letter on behalf of Sir G. Stanley White to W. A. Robotham acknowledging a previous letter and advising of a delay due to illness.15th Dec 1936Box 89 \ 3  scan0088
Letter regarding the purchase and special testing of a Bentley chassis, B.87.LE, for Sir Stanley White.9th Apr 1938Box 89 \ 3  scan0089
Return of an old carburetter for Chassis No. WEC.67 owned by Sir Stanley White.16th Jun 1941Box 89 \ 3  scan0090
Customer feedback letter regarding their positive vehicle experience.3rd Oct 1934Box 89 \ 3  scan0091
Customer feedback letter praising the vehicle's performance and the company's organization, with a short list of minor faults.3rd Oct 1934Box 89 \ 3  scan0092
Fragment ending a letter.9th Oct 1934Box 89 \ 3  scan0093
Covering note forwarding a letter of praise from a new Bentley owner, Mr. Neville Rollason.9th Oct 1934Box 89 \ 3  scan0094
Letter responding to a customer's complaints about a Bentley, suggesting repairs and offering advice.9th Oct 1934Box 89 \ 3  scan0095
Acknowledging and forwarding a letter from a satisfied owner, Neville Rollason Esq.13th Oct 1934Box 89 \ 3  scan0096
Letter about the sale of a motor and the conditions of exchange regarding the car's guarantee.28th Oct 1934Box 89 \ 3  scan0097
Inquiring about potential costs and alterations made to a car's chassis and body for the 1935 model.30th Oct 1934Box 89 \ 3  scan0098
Letter concerning modifications to a customer's car, including the Park Ward body and chassis, to be done under guarantee.30th Oct 1934Box 89 \ 3  scan0099
Letter from a new Bentley owner reporting a potential engine issue and praising the bodywork.16th Jan 1935Box 89 \ 3  scan0100
Letter to a customer regarding car performance issues, including piston slap and added weight.17th Jan 1935Box 89 \ 3  scan0101
Attached letter from Mr. Rollason, recommending his car be examined for seized pistons.18th Jan 1935Box 89 \ 3  scan0102
Letter concerning a seized piston and fluctuating oil pressure on a Bentley.23th Mar 1935Box 89 \ 3  scan0103
Second page of a letter from The Manor House in Stoke-on-Trent to W. Rowbotham.23th Mar 1935Box 89 \ 3  scan0104
Letter providing feedback on a car's performance after a trip to Austria and Italy, with suggestions for improvements.7th Oct 1937Box 89 \ 3  scan0105
List of design criticisms and suggestions for improvement on a vehicle.7th Oct 1937Box 89 \ 3  scan0106
Letter detailing vehicle faults including a broken shock absorber bracket and rattling components.7th Oct 1937Box 89 \ 3  scan0107
Typed letter to N. Rollason regarding feedback on car design and German motor roads.9th Oct 1937Box 89 \ 3  scan0108
Cover note regarding a letter from Neville Rollason, Managing Director of the Summers Steel Combine, about the future Bentley.9th Oct 1937Box 89 \ 3  scan0109
Letter providing feedback and suggestions for car improvements after a trip to Austria and Italy.7th Oct 1937Box 89 \ 3  scan0110
List of design complaints and suggestions regarding various vehicle components.7th Oct 1937Box 89 \ 3  scan0111
The final page of a letter from Neville Rollason detailing vehicle faults with the chassis and bodywork.29th Nov 1937Box 89 \ 3  scan0112
Letter discussing a proposal to modify a chassis for experimentation based on a model by 'Ardeau'.29th Nov 1937Box 89 \ 3  scan0113
Page two of a letter proposing modifications to a car's front to make it more presentable.29th Nov 1937Box 89 \ 3  scan0114
Letter to N. Rollason discussing a future independently sprung Bentley, streamlining, and performance.30th Nov 1937Box 89 \ 3  scan0115
Page 2 of a letter to N. Rollason, Esq. regarding aerodynamic car bodies and fuel consumption.30th Nov 1937Box 89 \ 3  scan0116
Letter to W. Rowbotham discussing design difficulties with independent front springing and performance of a new streamlined model.3rd Dec 1937Box 89 \ 3  scan0117
Invitation to Mr N. Rollason to visit the Works while in Donington for the Grand Prix.14th Sep 1938Box 89 \ 3  scan0118
Letter from 'Maville' to 'Bill' declining an invitation for the 20th due to prior commitments.18th Sep 1938Box 89 \ 3  scan0119
Letter to Mr. Rollason regarding the unavailability of a car from Dex Garages and instructions on how to acquire a chassis.12th Oct 1938Box 89 \ 3  scan0120
Letter to Mr. N. Rollason regarding the availability of a car chassis.12th Oct 1938Box 89 \ 3  scan0121
Letter from a customer experiencing delays in obtaining a Bentley chassis.11th Oct 1938Box 89 \ 3  scan0122
Letter arranging for a customer to borrow a trials car for a long weekend.25th Apr 1941Box 89 \ 3  scan0123
Letter apologising for delays in picking up and trying a new motor.16th Jun 1941Box 89 \ 3  scan0124
Short handwritten note discussing returning to a charge.17th Jun 1941Box 89 \ 3  scan0125
Typed letter to Neville Rollason regarding a failed connection, work pressures and driving automobiles.17th Jun 1941Box 89 \ 3  scan0126
3½ litre Bentley with a suspected big end bearing failure and engine inspection.26th Oct 1936Box 89 \ 4  scan0001
Letter regarding excessive heat experienced in the front footwell of a Phantom lll, with suggestions for improvement.3rd Dec 1936Box 89 \ 4  scan0002
Letter discussing car ventilation, comparing the pros and cons of sliding roofs versus special ventilators.8th Dec 1936Box 89 \ 4  scan0003
To M. Pierre-Louis Dreyfus seeking agreement on recommendations for a propeller shaft damper, light alloy drums and RR.56 bearings.8th Dec 1936Box 89 \ 4  scan0004
Letter to Major A. Seymour Mead regarding vehicle ventilation and the upcoming Phantom III.9th Dec 1936Box 89 \ 4  scan0005
Engine failure on a 4¼-litre Chassis, No.B.47.RM.9th Dec 1936Box 89 \ 4  scan0006
Inquiring about the status of communications with Guy A. Vandervell of Vandervell Products, Ltd.10th Dec 1936Box 89 \ 4  scan0007
Modifications to chassis B-26-JD for M. Pierre-Louis Dreyfus, to be treated as an exceptional case.11th Dec 1936Box 89 \ 4  scan0008
Proposal to test bearings for Mr. Guy A. Vandervell.11th Dec 1936Box 89 \ 4  scan0009
Replacement of a failed engine for chassis B-47-HM and its despatch to Kingsbury.11th Dec 1936Box 89 \ 4  scan0010
The offer of an auxiliary single pump and test switch for chassis number B.87-FC.14th Dec 1936Box 89 \ 4  scan0011
Letter regarding an order for a 4 1/4-litre Bentley for Mr. Guy Vandervell and the fitting of bearings to chassis B.105.JY.15th Dec 1936Box 89 \ 4  scan0012
Return of an engine for Chassis No. B-47-HM and requesting a special order number for any required work.16th Dec 1936Box 89 \ 4  scan0013
The inability to fit Mr. Guy Vandervell's bearings to chassis B.105.JY by February due to testing requirements.18th Dec 1936Box 89 \ 4  scan0014
Quoting a positive personal letter from a Bentley customer, Mr. J.W. Howlett, regarding his car purchase.18th Dec 1936Box 89 \ 4  scan0015
Chassis B-26-JD for M. Pierre-Louis Dreyfus, confirming the handover of the engine and other parts to the Test Department.22th Dec 1936Box 89 \ 4  scan0016
Impossibility of fitting bearings to chassis B.105.JY for Mr. Guy Vandervell.22th Dec 1936Box 89 \ 4  scan0017
Reporting a satisfactory brake test on Staniland's car following a road test.31th Dec 1936Box 89 \ 4  scan0018
Examination report of a chassis brake mechanism following an accident.31th Dec 1936Box 89 \ 4  scan0019
Letter to A.W. Nichols of S. Smith & Sons regarding the delivery of a new Bentley.1st Jan 1937Box 89 \ 4  scan0020
Despatch note for a damaged L.H. side steering arm for chassis B.42.FB.1st Jan 1937Box 89 \ 4  scan0021
Return of a broken valve spring, bent push rod, and damaged valve collar from chassis B.30.HK.2nd Jan 1937Box 89 \ 4  scan0022


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