Rolls-Royce Archives
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
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DescriptionDateIdentifier
Hand-drawn cross-sectional diagram of a mechanical joint assembly.19th Aug 1938Box 131 \ 2  scan0246
Diagram illustrating the oil feed system and connections for the Phantom III cross steering tubes.25th Aug 1938Box 131 \ 2  scan0247
Complaints and proposed solutions for the Phantom III model.25th Aug 1938Box 131 \ 2  scan0248
Various vehicle faults and the status of their resolution.25th Aug 1938Box 131 \ 2  scan0249
Modifications to the road wheels, nuts, and discs for a Bentley 50.25th Aug 1938Box 131 \ 2  scan0250
Specification note concerning cylinder iron production and chilled bores for chassis.27th Aug 1938Box 131 \ 2  scan0251
List of common complaints and proposed solutions for the 25/30 HP model.29th Aug 1938Box 131 \ 2  scan0252
Modifications to the exhaust system of car 26.G.VI to cure a whistling noise.16th Sep 1938Box 131 \ 2  scan0253
Resolving a metallic knock in a Wraith's rear shock damper by reducing lateral play.20th Sep 1938Box 131 \ 2  scan0254
The modification of an exhaust system silencer by welding up various rows of holes.20th Sep 1938Box 131 \ 2  scan0255
Bolt removed from a front suspension wishbone due to roller bearing failure and lubrication issues.20th Sep 1938Box 131 \ 2  scan0256
Mileage information for various cars after re-setting the spring load on side steering tubes.20th Sep 1938Box 131 \ 2  scan0257
The investigation and testing of thin oils, specifically Arctic oil, in Bentley cars.21th Sep 1938Box 131 \ 2  scan0258
Cylinder wear on chassis B.103.GP and suggesting a trial of 'Arctic' oil.22th Sep 1938Box 131 \ 2  scan0259
Bentley owner agreeing to test thin Arctic oil in a new 4 1/4 litre vehicle.22th Sep 1938Box 131 \ 2  scan0260
For a proposed service conference regarding free of charge work and known issues on the Phantom III.3rd Oct 1938Box 131 \ 2  scan0261
Summary of complaints and proposed fixes for 25/30 HP and Bentley chassis models, likely for a Service Conference.3rd Oct 1938Box 131 \ 2  scan0262
Bar chart tracking complaints for the Bentley 4 1/4 litre engine from July to December 1938.1st Jan 1938Box 131 \ 2  scan0263
Blueprint chart tracking customer complaints for Bentley cars from July to December 1938.1st Jan 1938Box 131 \ 2  scan0264
Bar chart of complaints for the 4 1/4 Litre Bentley from July to December 1938.1st Jan 1938Box 131 \ 2  scan0265
Chart of complaints for the 4¼ litre Bentley, detailing issues and fixes across the latter half of 1938.1st Jan 1938Box 131 \ 2  scan0266
Bar chart tracking vehicle complaints for the Bentley 4¼ Litre model during 1938.1st Jan 1938Box 131 \ 2  scan0267
Chart tracking customer complaints for the 4 1/4 Bentley model from July to December 1938.1st Jan 1938Box 131 \ 2  scan0268
Bar chart tracking monthly complaints for the 4¼ Bentley model from July to December 1938.1st Jan 1938Box 131 \ 2  scan0269
Query comparing cylinder bore wear figures between the 4¼ litre and 3½ litre Bentley engines.10th Oct 1938Box 131 \ 2  scan0270
List of customer complaints and depot criticisms for the Phantom III model.10th Oct 1938Box 131 \ 2  scan0271
List of technical faults and criticisms for 25/30 HP and Bentley models.10th Oct 1938Box 131 \ 2  scan0272
Modification to the Phantom III cross steering tube joints to reduce potential oil loss.14th Oct 1938Box 131 \ 2  scan0273
Bar chart tracking engine complaints for the 4 1/4 Bentley model during 1938.14th Oct 1938Box 131 \ 2  scan0274
Chart tracking engine failures for 3.5 and 4.25 litre Bentley models.14th Oct 1938Box 131 \ 2  scan0275
Chart detailing engine complaints for the 4¼ Litre Bentley model, showing data from July to October 1938.1st Jan 1938Box 131 \ 2  scan0276
Chart of complaints for the 4¼ litre Bentley, detailing issues and their frequency from July to December 1938.1st Jan 1938Box 131 \ 2  scan0277
Chart tracking complaints for a 4 1/4 Bentley model from July to December 1938.1st Jan 1938Box 131 \ 2  scan0278
Bar chart documenting vehicle system faults and modifications over the months of July to December 1938.1st Dec 1938Box 131 \ 2  scan0279
Chart tracking customer complaints for the 4 1/4 Bentley model from July to December 1938.1st Dec 1938Box 131 \ 2  scan0280
Bar chart documenting customer complaints for the 4¼ Bentley model for the second half of 1938.19th Oct 1938Box 131 \ 2  scan0281
Incurable customer complaints, particularly gear rattles and slipper wheel sticking on the 25/30 model.19th Oct 1938Box 131 \ 2  scan0282
Discussion of customer complaints and service criticisms regarding the Phantom III chassis.10th Oct 1938Box 131 \ 2  scan0283
Reliability issues and design updates for various car components including clocks, engine suspension, crankcases, and gears.10th Oct 1938Box 131 \ 2  scan0284
Issues with exhaust suspension, oil filters, general suspension, and tyre wear.10th Oct 1938Box 131 \ 2  scan0285
Issues and proposed improvements for steering, suspension, and wiring components.10th Oct 1938Box 131 \ 2  scan0286
Issues and considerations for various engine components.10th Oct 1938Box 131 \ 2  scan0287
Known issues and recommended fixes for the 25/30 HP chassis.10th Oct 1938Box 131 \ 2  scan0288
Technical report on Bentley vehicle issues including axle bearings, brakes, silencer rattle, and engine bearings.10th Oct 1938Box 131 \ 2  scan0289
Notes on oil flow test rigs for 4¼ litre engines and rattles in steering column controls.25th Oct 1938Box 131 \ 2  scan0290
Comparing cylinder bore wear figures for 3.5 and 4.25 litre Bentley engines.25th Oct 1938Box 131 \ 2  scan0291
Table of average engine bore wear measurements for 3.5 and 4.25 litre chassis over the years 1935 to 1938.25th Oct 1938Box 131 \ 2  scan0292
Diagram showing cylinder bore wear measurements and analysis at different mileages.25th Oct 1938Box 131 \ 2  scan0293
Broken piston head and engine damage on Lord Milton's Phantom III car, chassis 3.AZ.234.2nd Nov 1938Box 131 \ 3  scan0001
Bar chart of complaints for the Bentley 4¼ Litre engine, covering various issues from July to December 1938.27th Oct 1938Box 131 \ 3  scan0002
Chart detailing engine failures for 3 1/2 and 4 1/4 litre Bentley models from June 1937 to October 1938.27th Oct 1938Box 131 \ 3  scan0003
Bar chart of complaints for the Bentley 4¼ model during the latter half of 1938.31th Dec 1938Box 131 \ 3  scan0004
Bar chart tracking customer complaints for the 4¼ litre Bentley model from July to December 1938.31th Dec 1938Box 131 \ 3  scan0005
Chart detailing complaints for the Bentley 4 1/4 Litre model, specifically regarding clutch and brake issues, from July to December 1938.31th Dec 1938Box 131 \ 3  scan0006
Bar chart tracking vehicle component troubles and modifications from July to December 1938.31th Dec 1938Box 131 \ 3  scan0007
Chart tracking customer complaints by category for the 4 1/4 Bentley model from July to December 1938.1st Jan 1938Box 131 \ 3  scan0008
Bar chart tracking customer complaints for the 4¼ Bentley model from July to December 1938.1st Jan 1938Box 131 \ 3  scan0009
Investigation into the cause and remedy of recurrent servo squeaks on chassis GNC-26.21th Nov 1938Box 131 \ 3  scan0010
The prevalence of four-wheel hydraulic jacks fitted to Bentley cars.2nd Dec 1938Box 131 \ 3  scan0011
Responding to an inquiry about hydraulic jacks and overdrive Bentleys, based on a recent car census at the Depot.14th Dec 1938Box 131 \ 3  scan0012
Chart of engine complaints for the Bentley 4 1/4 Litre model from July to December 1938.14th Dec 1938Box 131 \ 3  scan0013
Chart tracking engine failures for 3 1/2 and 4 1/4 Litre Bentley models.14th Dec 1938Box 131 \ 3  scan0014
Bar chart tracking the number of complaints for various issues on the 4¼ litre Bentley from July to December 1938.14th Dec 1938Box 131 \ 3  scan0015
Bar chart tracking Bentley 4¼ vehicle complaints from July to December 1938.14th Dec 1938Box 131 \ 3  scan0016
Chart of complaints and subsequent maintenance actions for a 4 1/4 Bentley, from July to December 1938.1st Jan 1938Box 131 \ 3  scan0017
Blueprint bar chart tracking reported vehicle faults by month for the second half of 1938.1st Jan 1938Box 131 \ 3  scan0018
Chart tracking complaints for the 4¼-litre Bentley model by month for the latter half of 1938.1st Jan 1938Box 131 \ 3  scan0019
Bar chart tracking customer complaints for the Bentley 4¼ litre model during the latter half of 1938.14th Dec 1938Box 131 \ 3  scan0020
Noisy vibrations from the change speed lever on a Wraith Chassis WXA-36.14th Dec 1938Box 131 \ 3  scan0021
Report comparing customer complaints and costs for December 1937 and 1938 across Phantom III, 25/30 HP, and Bentley models.12th Jan 1939Box 131 \ 3  scan0022
Bar chart tracking Bentley engine complaints and modifications across various categories from July to December 1938.1st Jan 1938Box 131 \ 3  scan0023
Chart of engine failures for 3.5 and 4.25 litre Bentley models from June 1937 to the end of 1938.1st Jan 1938Box 131 \ 3  scan0024
Bar chart tracking complaints for 4¼ Litre Bentley vehicles from July to December 1938.1st Jan 1938Box 131 \ 3  scan0025
Chart of Bentley vehicle complaints tracking frequency by fault type from July to December 1938.1st Jan 1938Box 131 \ 3  scan0026
Chart of complaints for a 4¼ Bentley, detailing clutch and brake issues from July to December 1938.1st Jan 1938Box 131 \ 3  scan0027
Bar chart analysing vehicle faults by category on a monthly basis for the latter half of 1938.23th Nov 1938Box 131 \ 3  scan0028
Chart of complaints for the 4 1/4 Litre Bentley for the second half of 1938.1st Jan 1938Box 131 \ 3  scan0029
Chart tracking customer complaints for the 4¼ litre Bentley model during the latter half of 1938.12th Jan 1939Box 131 \ 3  scan0030
Relationship between the reduction in 'Free of Charge' work and the considerable decrease in car production output.12th Jan 1939Box 131 \ 3  scan0031
Bentley steering control rattles and a modification to increase clearance.19th Jan 1939Box 131 \ 3  scan0032
Despatch of four special nickel-chrome-molybdenum cylinder blocks for testing on customer cars to assess wear.23th Jan 1939Box 131 \ 3  scan0033
Requesting average bore wear figures for the Bentley close clearance piston EB.3151.23th Jan 1939Box 131 \ 3  scan0034
Investigation into Bentley steering control rattles.26th Jan 1939Box 131 \ 3  scan0035
Establishing a new section to centralise and manage service complaints, outlining its functions.1st Feb 1939Box 131 \ 3  scan0036
Final test report for car B.21.KU after fitting two new connecting rods.21th Feb 1939Box 131 \ 3  scan0037
Depot complaints regarding ignition, horn, and valve issues on Wraith and Phantom III models.21th Feb 1939Box 131 \ 3  scan0038
Faults with new headlamps and damage to carburettor main jets on Phantom III & 25/30 HP models.21th Feb 1939Box 131 \ 3  scan0039
The test results for two Wraith calorstats.28th Feb 1939Box 131 \ 3  scan0040
Carburetter throttle synchronisation for slow running adjustment on the 4 1/4 Litre Bentley.4th Mar 1939Box 131 \ 3  scan0041
Cover note for charts detailing 4¼ Litre Bentley complaints up to the end of February.14th Mar 1939Box 131 \ 3  scan0042
Chart tracking complaints for the 4 1/4 Bentley model for the first half of 1939.1st Jan 1939Box 131 \ 3  scan0043
Blank chart for tracking engine failures on 3 1/2 and 4 1/4 Bentley models for the year 1939.1st Jan 1939Box 131 \ 3  scan0044
Bar chart tracking various engine faults, their causes, and frequency from January to June 1939.1st Jan 1939Box 131 \ 3  scan0045
Chart tracking rear axle and silencer complaints and failures by month for 1939.1st Jan 1939Box 131 \ 3  scan0046
Bar chart tracking clutch and brake complaints and their remedies over the first six months of 1939.30th Jun 1939Box 131 \ 3  scan0047
Bar chart analysing vehicle faults for the first half of 1939.30th Jun 1939Box 131 \ 3  scan0048
Fault analysis chart for various vehicle components for the first half of 1939.18th Mar 1939Box 131 \ 3  scan0049
Complaint about Mr. Staniland's car fitted with a high compression cylinder head.18th Mar 1939Box 131 \ 3  scan0050
Arranging the measurement of cylinder wear on American cars, with a closing question about Hitler's impact on a program.27th Mar 1939Box 131 \ 3  scan0051
Typed memo regarding the measurement of American cars.27th Mar 1939Box 131 \ 3  scan0052


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