Rolls-Royce Archives
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
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DescriptionDateIdentifier
Letter to a customer clarifying the ordering process for a 3 1/2 litre Bentley Saloon.18th Feb 1935Box 90 \ 3  scan0083
Instruction to revert to a standard length steering column for chassis B-10-DG after a customer trial.18th Feb 1935Box 90 \ 3  scan0084
The replacement of a special long steering column with a standard one for Mr. Thompson's chassis.19th Feb 1935Box 90 \ 3  scan0085
Extra charges for fitting stabilizing and corner bumpers.21th Feb 1935Box 90 \ 3  scan0086
Confirming the free fitting of a front bumper bar and necessary wing modifications for chassis B-10-DG.22th Feb 1935Box 90 \ 3  scan0087
Car delivery arrangements for a Mr. Thompson and payment instructions involving Pointing Ltd.9th Mar 1935Box 90 \ 3  scan0088
The registration number and fitting of plates for chassis number B10-DC.11th Mar 1935Box 90 \ 3  scan0089
Revised arrangements for the collection of a car for Mr. Thompson.3rd Mar 1935Box 90 \ 3  scan0090
Short message regarding the return of plates by train to St. Pancras station.13th Mar 1935Box 90 \ 3  scan0091
Arranging the despatch of a customer's returned number plate.13th Mar 1935Box 90 \ 3  scan0092
Revised delivery and handover arrangements for a car belonging to a Mr. Thompson.13th Mar 1935Box 90 \ 3  scan0093
Confirming the tappets have been set on Chassis No. B.10.DG.13th Mar 1935Box 90 \ 3  scan0094
The correct tappet settings for chassis B-10-DG.14th Mar 1935Box 90 \ 3  scan0095
Confirming a demonstrator car has been sent to Kings Lynn for Mr. Thompson.14th Mar 1935Box 90 \ 3  scan0096
Recommendation to send demonstrator vehicle B-10-DG to Norfolk.14th Mar 1935Box 90 \ 3  scan0097
Letter discussing early experiences with a car and social events.14th Mar 1935Box 90 \ 3  scan0098
Letter detailing issues with a car, including the brake and steering.18th Apr 1935Box 90 \ 3  scan0099
Customer's criticisms regarding gearing, brakes, engine noise, and the gearbox.18th Apr 1935Box 90 \ 3  scan0100
Letter to a customer, Mr. H. Thompson, regarding brake issues after washing the car and arranging for future modifications.19th Mar 1935Box 90 \ 3  scan0101
Customer complaint about speedometer lighting and a request for a correct thermometer for car B-10-DG.24th Apr 1935Box 90 \ 3  scan0102
To Mr. Thompson regarding required repairs and adjustments for car B-10-DG before its return to the owner.24th Apr 1935Box 90 \ 3  scan0103
List of customer complaints for Mr. Thompson's car regarding issues with brakes, gearbox, clutch, steering, exhaust, and under-tray.24th Apr 1935Box 90 \ 3  scan0104
List of vehicle faults and requested modifications on page 2 of a memo.24th Apr 1935Box 90 \ 3  scan0105
Customer's complaints, specifically regarding the car's 'tinniness' and the proposal to fit an insulation scheme.24th Apr 1935Box 90 \ 3  scan0106
Chassis B.10.DG, discussing a visit to Park Ward's Works, noise insulation, and an exhaust issue.25th Apr 1935Box 90 \ 3  scan0107
Letter from a coachbuilder to a car manufacturer detailing upcoming work on a customer's vehicle.25th Apr 1935Box 90 \ 3  scan0108
Letter to Park Ward & Co. Ltd. regarding a car requiring noise insulation and adjustments.26th Apr 1935Box 90 \ 3  scan0109
Request to hand over water excluders and a set of axle gears for a B-10-DG car.26th Apr 1935Box 90 \ 3  scan0110
Letter from coachbuilders Park Ward & Co. Ltd. regarding a noise insulation scheme and adjustments to a car.27th Apr 1935Box 90 \ 3  scan0111
Letter to the Automobile Association about returning a customer's A.A. badge and requesting a replacement with normal bottom drilling.29th Apr 1935Box 90 \ 3  scan0112
Letter to the Royal Automobile Club regarding a client joining and requesting a member's badge.29th Apr 1935Box 90 \ 3  scan0113
Letter to Park Ward & Co. Ltd. regarding corrections for Chassis B-10-DG.3rd May 1935Box 90 \ 3  scan0114
Letter from coachbuilders Park Ward & Co. Ltd regarding adjustments to a customer's Bentley car.4th May 1935Box 90 \ 3  scan0115
Requesting an update on when coachbuilder Park Ward will have chassis B.10.DG for work.4th May 1935Box 90 \ 3  scan0116
Coachwork issues on car B-10-DG, including wind noise, a loose roof, rattles, and an uncomfortable seat.8th May 1935Box 90 \ 3  scan0117
Customer complaints about headlamp flickering and bodywork issues on Fedden's car.8th May 1935Box 90 \ 3  scan0118
Letter to a customer detailing car adjustments and performance feedback.9th May 1935Box 90 \ 3  scan0119
Page 2 of a letter detailing the labour cost of approximately £10 for changing axle gears.9th May 1935Box 90 \ 3  scan0120
Note confirming the fitting of a speedometer to chassis B.10.DG and the driver's satisfaction with the work done by Park Ward.17th May 1935Box 90 \ 3  scan0121
Invoice from Park Ward & Co. Ltd. for work on a 3.5-Litre Bentley chassis.6th Jun 1935Box 90 \ 3  scan0122
Letter from coachbuilders Park Ward & Co. to Bentley Motors regarding an invoice for a chassis.4th Jun 1935Box 90 \ 3  scan0123
The incorrect fitting of a driving mirror by coachbuilder Park Wards.13th Jun 1935Box 90 \ 3  scan0124
Letter to Park Ward & Co. Ltd. regarding the incorrect fitting of a driving mirror on chassis B-10-DG.13th Jun 1935Box 90 \ 3  scan0125
Letter from coachbuilders Park Ward & Co. Ltd concerning the withdrawal of a charge for an exterior driving mirror.14th Jun 1935Box 90 \ 3  scan0126
Credit note from coachbuilders Park Ward & Co Ltd for a cancelled invoice concerning a Saloon on a Bentley Chassis.14th Jun 1935Box 90 \ 3  scan0127
Credit note from coachbuilders Park Ward & Co Ltd for the cancellation of an invoice regarding a Saloon on a 3 1/2-Litre Bentley Chassis.14th Jun 1935Box 90 \ 3  scan0128
Letter to Park Ward & Co. regarding a misunderstanding about the fitting of an interior and exterior driving mirror on a car.14th Jun 1935Box 90 \ 3  scan0129
Letter from coachbuilders Park Ward & Co. regarding the fitting of exterior and interior mirrors on a customer's car.17th Jun 1935Box 90 \ 3  scan0130
Agreement to fit a 10' Borg & Beck clutch to chassis B-10-DG.5th Nov 1935Box 90 \ 3  scan0131
List of customer complaints about their car and proposed modifications.5th Nov 1935Box 90 \ 3  scan0132
Recurring clutch failures on Bentley vehicles, the cost of repairs, and a potential replacement part.25th Nov 1935Box 90 \ 3  scan0133
List of minor repairs required for Mr. Thompson's chassis, including fitting new tyres and fixing a water-logging issue.28th Nov 1935Box 90 \ 3  scan0134
Typed list of vehicle faults including issues with steering, brakes, engine oil leaks, and transmission.12th Oct 1936Box 90 \ 3  scan0135
List of owner complaints and repair instructions for a specific vehicle.12th Oct 1936Box 90 \ 3  scan0136
Short typed message to a customer regarding car readiness.19th Oct 1936Box 90 \ 3  scan0137
Letter to a customer regarding decarbonizing and body rattles on their car.3rd Nov 1936Box 90 \ 3  scan0138
Vehicle inspection for hesitation issues and a potential future sale.25th Jan 1937Box 90 \ 3  scan0139
Customer visit and the condition of their vehicle, chassis B-10-PG, including faults with steering and brakes.1st Mar 1939Box 90 \ 3  scan0140
Arrangements for a customer's car and a potential upgrade.9th Mar 1939Box 90 \ 3  scan0141
Letter to a customer recommending a vehicle inspection at the Works after 42,000 miles.9th Mar 1939Box 90 \ 3  scan0142
Letter to a customer advising against changing his car as the 4 1/4 litre model has no more body room.29th Sep 1939Box 90 \ 3  scan0143
Letter to a customer regarding a 4.5 litre Bentley with a Thrupp and Maberly body for sale.17th Dec 1940Box 90 \ 3  scan0144
Letter to a customer regarding the completion of an overhaul on their Bentley, including a change of registration number.26th Mar 1941Box 90 \ 3  scan0145
Letter to Flight Lieut. J.H. Thompson regarding his car, petrol book, and license.8th Apr 1941Box 90 \ 3  scan0146
Request for a total cost estimate for repairs carried out on chassis B.214.GA.18th Apr 1941Box 90 \ 3  scan0147
Cost estimate for vehicle repairs, detailing labor times and material costs for various parts.18th Apr 1941Box 90 \ 3  scan0148
List of parts with quantities, part numbers, and material costs booked out from stock.18th Apr 1941Box 90 \ 3  scan0149
Letter discussing damage to premises and cars from a bombing raid, and arrangements for various customer vehicles.21th Apr 1941Box 90 \ 3  scan0150
Letter sending an instruction book for a 4¼ litre Bentley car and advising on oil type.24th Apr 1941Box 90 \ 3  scan0151
Costs of repairs carried out on Chassis B.214-GA.12th May 1941Box 90 \ 3  scan0152
Itemised invoice detailing charges for work carried out on Mr. J.H. Thompson's car, chassis B214.GA.24th May 1941Box 90 \ 3  scan0153
Letter to a customer discussing the challenges of acquiring specific Bentley and Rolls-Royce models due to chassis limitations and wartime availability.24th May 1941Box 90 \ 3  scan0154
Letter discussing car availability and suggesting alternatives during wartime.24th May 1941Box 90 \ 3  scan0155
Letter regarding a financial settlement for a Bentley car repair and overhaul.19th Jun 1941Box 90 \ 3  scan0156
Letter concerning a Bentley Motors account, a cheque payment, and an inquiry about a remaining balance.11th Jul 1941Box 90 \ 3  scan0157
Letter to J.H. Thompson regarding an outstanding payment for car B.214.GA.15th Jul 1941Box 90 \ 3  scan0158
Letter to a customer correcting the total cost of a car with repairs and stating the outstanding balance.21th Jul 1941Box 90 \ 3  scan0159
The total cost of a car.21th Jul 1941Box 90 \ 3  scan0160
Account statement for car 214 G.A. detailing the sale agreement, repair costs, and final amounts due.1st Aug 1941Box 90 \ 3  scan0161
Letter enclosing an account for coachwork repairs and requesting direct settlement.1st Aug 1941Box 90 \ 3  scan0162
Letter to a client regarding chassis delivery difficulties and advising them to place an order.18th Oct 1934Box 90 \ 3  scan0163
Letter to a client regarding drawings and design comments for a Bentley Saloon body.20th Dec 1934Box 90 \ 3  scan0164
Outlining five design feedback points for the Bentley Saloon, Mayfair Carriage Design 793.19th Dec 1934Box 90 \ 3  scan0165
Review of the Mayfair Carriage Design 793 for a Bentley Saloon.19th Dec 1934Box 90 \ 3  scan0166
Confirmation of an arrangement to purchase a second-hand Saloon body for thirty pounds.18th Dec 1934Box 90 \ 3  scan0167
Letter from India Tyre & Rubber Co. Ltd. regarding mounting an experimental body on a Bentley chassis for Mr. Leslie Hawkins.20th Dec 1934Box 90 \ 3  scan0168
Letter from Jack Barclay to W.A. Rowbotham regarding a proposed deal with Mr. Hawkins.23th Jul 1934Box 90 \ 3  scan0169
Offer to purchase a used 3.5-litre Bentley with Park Ward coachwork and provide a credit note towards a new car.23th Jul 1934Box 90 \ 3  scan0170
Letter to Leslie Hawkins regarding a cost comparison for mounting a car body at Park Wards.27th Dec 1934Box 90 \ 3  scan0171
Letter to Mr. C.L. Hawkins regarding an order from Ollington Bros. for a standard Saloon, car B-12-DG, and clarifying the bodywork.4th Jan 1935Box 90 \ 3  scan0172
Mr. C.L. Hawkins' order for two Bentley chassis.5th Jan 1935Box 90 \ 3  scan0173
To Mr. Hawkins confirming receipt of instructions for the upholstery and exterior finish for chassis B-12-DG.10th Jan 1935Box 90 \ 3  scan0174
Confirming the weight of an experimental body sold to Mr. Leslie Hawkins for chassis B-106-DG.6th Feb 1935Box 90 \ 3  scan0175
Letter to a customer regarding a chassis on test and the sale of a car, model B-12-DG.6th Feb 1935Box 90 \ 3  scan0176
Customer Mr. Hawkins' complaints regarding his new Bentley, specifically about suspension, heavy steering, exhaust noise, and flooding carburetters.16th May 1935Box 90 \ 3  scan0177
Letter concerning the fitting of a Philco wireless set and aerial into a car for experimental purposes.12th Jul 1935Box 90 \ 3  scan0178
Typed letter discussing a customer complaint and car repair issues.9th Oct 1935Box 90 \ 3  scan0179
Confirming the chassis number B.64.GA for a 4 1/4-litre Bentley ordered for Leslie Hawkins, Esq.10th Feb 1936Box 90 \ 3  scan0180
Letter to L. Hawkins confirming the allocation of Chassis Number B-64-GA.21th Feb 1936Box 90 \ 3  scan0181
Customer's request to change their car body from wood and iron to all-steel.11th Mar 1936Box 90 \ 3  scan0182


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