| Description | Date | Identifier | |
| Letter to T. E. Bellringer acknowledging receipt of cork washers and literature for chassis 3-DL-94. | 14th Dec 1938 | Box 96 \ 1 scan0036 | |
| Letter to the Licences Department enclosing an application, insurance certificate, and cheque for duty payable. | 15th Dec 1938 | Box 96 \ 1 scan0037 | |
| Technical memo comparing the Phantom III and Phantom II engines, focusing on piston speed, stroke, and gearing. | 26th Oct 1935 | Box 96 \ 1 scan0038 | |
| Technical discussion on carburetter design, spark plug configuration, fuel delivery systems, and ignition types. | 26th Oct 1935 | Box 96 \ 1 scan0039 | |
| Response discussing engine starting, maximum speed, and the performance of the Phantom II compared to a Hispano. | 26th Oct 1935 | Box 96 \ 1 scan0040 | |
| Internal memorandum regarding a customer's dissatisfaction with his Bentley and desire to purchase a Phantom III. | 11th Jul 1936 | Box 96 \ 1 scan0041 | |
| Confirming car delivery arrangements and discussing the potential loan of a Phantom III to secure a sale. | 10th Aug 1936 | Box 96 \ 1 scan0042 | |
| Letter to The Hon. W. Bethel arranging a weekend loan of a Phantom III Limousine and discussing its handling characteristics. | 11th Aug 1936 | Box 96 \ 1 scan0043 | |
| Cover note regarding a letter received from the chauffeur to H.R.H. The Duke of Kent about a petrol pump. | 14th Sep 1936 | Box 96 \ 1 scan0044 | |
| Letter from the chauffeur to H.R.H. Duke of Kent regarding car maintenance and performance. | 7th Sep 1936 | Box 96 \ 1 scan0045 | |
| User's report on a vehicle's performance during an extended journey through Europe, mentioning royalty. | 15th Sep 1936 | Box 96 \ 1 scan0046 | |
| The delivery of an Allweather bodied car to His Grace The Duke of Sutherland, including customer feedback and a road test incident. | 15th Sep 1936 | Box 96 \ 1 scan0047 | |
| Mr Pass's complaint about clutch judder and rattle on Phantom III chassis 3-AZ-30. | 25th Sep 1936 | Box 96 \ 1 scan0048 | |
| Letter from A.H. Pass to E. Platford regarding a clutch 'judder' on a Phantom III. | 24th Sep 1936 | Box 96 \ 1 scan0049 | |
| Chassis modifications for a Phantom III being built for a customer taking the car to Kenya. | 16th Sep 1936 | Box 96 \ 1 scan0050 | |
| Petrol pump failures in a Phantom III vehicle, attributed to heat. | 2nd Nov 1936 | Box 96 \ 1 scan0051 | |
| The London Trials of car 3-AZ-38, focusing on noise reduction after fitting rubber springs. | 10th Dec 1936 | Box 96 \ 1 scan0052 | |
| Note from Sg. to Rm. requesting a new pump switch be fitted to car GLG-5. | 11th Dec 1936 | Box 96 \ 1 scan0053 | |
| Complaint from Jack Barclay about studs on the Phantom III bonnet causing distortion. | 21th Dec 1936 | Box 96 \ 1 scan0054 | |
| Customer's Phantom III complaint of a 'forward drive groan' and a request for a cure. | 21th Dec 1936 | Box 96 \ 1 scan0055 | |
| Customer complaint and the ongoing tests of a more flexible coupling as a solution. | 23th Dec 1936 | Box 96 \ 1 scan0056 | |
| Customer's complaint of 'booming' and the urgent need to fit a vibration damper to the propeller shaft. | 21th Dec 1936 | Box 96 \ 1 scan0057 | |
| Verbal complaint from Jack Barclay regarding the studs on a Phantom III bonnet. | 31th Dec 1936 | Box 96 \ 1 scan0058 | |
| Response to Jack Barclay's complaint regarding studs on a Phantom III Bonnet. | 1st Jan 1937 | Box 96 \ 1 scan0059 | |
| Letter to the Earl of Rothes regarding the dispatch of chassis 3.BU.114. | 12th Feb 1937 | Box 96 \ 1 scan0060 | |
| Letter regarding a mistake on a chassis number and well wishes for a trip to America. | 16th Feb 1937 | Box 96 \ 1 scan0061 | |
| Customer's persistent car trouble with over-oiling and wet plugs. | 16th Feb 1937 | Box 96 \ 1 scan0062 | |
| Service history report on a Phantom III chassis 3-AZ-170 concerning persistent issues with over-oiling and excessive oil consumption. | 16th Feb 1937 | Box 96 \ 1 scan0063 | |
| Customer's complaints about oil consumption and a faulty speedometer, and the arrangement made to resolve these issues. | 18th Feb 1937 | Box 96 \ 1 scan0064 | |
| Test case for a car (Ph.III 3AZ170 H.R.Leonard) with poor oil consumption. | 18th Feb 1937 | Box 96 \ 1 scan0065 | |
| Work on cylinder heads to fit outside oil drain pipes. | 20th Feb 1937 | Box 96 \ 1 scan0066 | |
| Sir Robert Hadfield's abandoned modifications to his Phantom III and a related request for tyre information. | 25th Feb 1937 | Box 96 \ 1 scan0067 | |
| Letter from Windovers Limited concerning tyre options and road grip for a Phantom III chassis. | 24th Feb 1937 | Box 96 \ 1 scan0068 | |
| Page two of a letter from Windovers Limited regarding the safety and weight of a loaded car. | 2nd Mar 1937 | Box 96 \ 1 scan0069 | |
| To Sir Robert Hadfield discussing the implications of fitting larger tyres, skid resistance, and cornering performance. | 2nd Mar 1937 | Box 96 \ 1 scan0070 | |
| Letter from the Experimental Dept. advising on a Phantom III 'pitching' issue. | 8th Mar 1937 | Box 96 \ 1 scan0071 | |
| Letter discussing the adjustment of rear dampers and shock dampers on a car. | 8th Mar 1937 | Box 96 \ 1 scan0072 | |
| Top over-oiling experiments for the Phantom III, detailing work on inlet valve guides and oil drain pipes. | 9th Mar 1937 | Box 96 \ 1 scan0073 | |
| Description of drain pipe routing and test results for m.p.g. consumption on chassis 3-AZ-170. | 9th Mar 1937 | Box 96 \ 1 scan0074 | |
| Letter from The Earl of Rothes concerning Mr. H.C. Drayton's Phantom III, chassis 3-CP-52. | 11th Mar 1937 | Box 96 \ 1 scan0075 | |
| Letter to The Earl of Rothes regarding the status of chassis 3-CP-52 and a colleague's return from America. | 12th Mar 1937 | Box 96 \ 1 scan0076 | |
| Over-oiling complaints and an attached customer letter. | 17th Mar 1937 | Box 96 \ 1 scan0077 | |
| Complaint letter from customer Harold Lotery regarding a faulty new Phantom III. | 12th Mar 1937 | Box 96 \ 1 scan0078 | |
| Three cases of overheating in Phantom III radiators and requesting an investigation. | 11th Mar 1937 | Box 96 \ 1 scan0079 | |
| Letter from The Earl of Rothes regarding a chassis delivery time and a request for a particularly good chassis. | 15th Mar 1937 | Box 96 \ 1 scan0080 | |
| Fitting of a new Mark VI radiator matrix to chassis 3-AZ-62 due to engine overheating. | 2nd Apr 1937 | Box 96 \ 1 scan0081 | |
| Follow-up enquiry regarding the performance of Mr. Leonard's car (3-AZ-170) after recent maintenance. | 5th Apr 1937 | Box 96 \ 1 scan0082 | |
| Follow-up memo regarding a vehicle modification and oil consumption test for Mr. Leonard. | 7th Apr 1937 | Box 96 \ 1 scan0083 | |
| Typed memo in reply to a query about a person's vehicle usage, split between city and country driving. | 7th Apr 1937 | Box 96 \ 1 scan0084 | |
| Customer complaint about hot-starting issues on a Phantom III chassis. | 7th Apr 1937 | Box 96 \ 1 scan0085 | |
| Customer letter of complaint regarding a persistent carburetter issue on a Phantom III. | 5th Apr 1937 | Box 96 \ 1 scan0086 | |
| Intermittent engine starting and cutting out fault on a Phantom III chassis. | 24th Mar 1937 | Box 96 \ 1 scan0087 | |
| Letter to a customer regarding an unresolved engine starting issue on a Phantom III chassis. | 6th Apr 1937 | Box 96 \ 1 scan0088 | |
| Communication regarding the replacement of a radiator matrix on Chassis No. 3-AX-61 due to engine overheating. | 16th Apr 1937 | Box 96 \ 1 scan0089 | |
| Investigation into a Phantom III with difficult starting and poor idling issues when hot. | 16th Apr 1937 | Box 96 \ 1 scan0090 | |
| Engine diagnostics, fault finding, and suggested remedies for a vehicle. | 20th Apr 1937 | Box 96 \ 1 scan0091 | |
| Causes of a petrol pump failure on Smith Bingham's chassis 3.AZ.196. | 20th Apr 1937 | Box 96 \ 1 scan0092 | |
| Overheating issues in two chassis, leading to the replacement of their radiator matrices. | 21th Apr 1937 | Box 96 \ 1 scan0093 | |
| Overheating issue and radiator matrix replacement for chassis 3-AX-77. | 27th Apr 1937 | Box 96 \ 1 scan0094 | |
| Response to a query regarding an overheating issue with Chassis 3-AX-21, detailing the investigation and satisfactory test results of the radiator matrix. | 28th Apr 1937 | Box 96 \ 1 scan0095 | |
| Copy of a letter regarding a complaint case for chassis 3-AZ-56, discussing correspondence with Kellow-Falkiner Ltd. | 27th Apr 1937 | Box 96 \ 1 scan0096 | |
| Letter from an Australian agent regarding suspension and front wheel wobble issues on a Phantom III chassis. | 12th Apr 1937 | Box 96 \ 1 scan0097 | |
| Report from a Works Manager detailing faults with steering, shock absorbers, and coil springs, requesting advice for a remedy. | 27th Mar 1939 | Box 96 \ 1 scan0098 | |
| The dispatch of parts for chassis 3-AZ-56 to Kellow Falkiner Pty Ltd. | 30th Apr 1937 | Box 96 \ 1 scan0099 | |
| Letter to Kellow Falkiner in Australia regarding shock absorber and front wheel wobble issues on chassis 3.AZ.56. | 30th Apr 1937 | Box 96 \ 1 scan0100 | |
| Letter addressing issues with steering, front springs, and front pivots, and advising on replacement parts. | 30th Apr 1937 | Box 96 \ 1 scan0101 | |
| Table of governor control pressures for the Phantom III shock damper at various speeds. | 31th May 1937 | Box 96 \ 1 scan0102 | |
| Complaint case regarding a car overheating, diagnosed as a faulty thermometer giving a misleadingly high reading. | 31th May 1937 | Box 96 \ 1 scan0103 | |
| Typed memo discussing temperature and starting issues with the Phantom III model, being the second page of the document. | 1st May 1937 | Box 96 \ 1 scan0104 | |
| Sending stronger front springs and steering parts to fix a low-speed wobble on chassis 3.AZ.56. | 1st May 1937 | Box 96 \ 1 scan0105 | |
| Fitting a special clutch plate to car 3-AZ-186 to address complaints of jaggers. | 11th May 1937 | Box 96 \ 1 scan0106 | |
| Reminding a staff member to take action on a customer's complaint about a snatching clutch. | 11th May 1937 | Box 96 \ 1 scan0107 | |
| Fitting a new American Long clutch plate to resolve a clutch judder issue on The Hon. Seymour Berry's car. | 14th May 1937 | Box 96 \ 1 scan0108 | |
| Arranging to fit a new clutch plate for The Hon. Seymour Berry's car. | 14th May 1937 | Box 96 \ 1 scan0109 | |
| Radiator matrix replacement for Chassis No. 3-AX-45 due to engine boiling. | 20th May 1937 | Box 96 \ 1 scan0110 | |
| Request to return a faulty Phantom III carburettor from Sir John Leys' car due to flooding issues. | 24th May 1937 | Box 96 \ 1 scan0111 | |
| The findings from an examination of a customer's noisy rear axle. | 24th May 1937 | Box 96 \ 1 scan0112 | |
| Typed message arranging a meeting at Golders Green Station. | 25th May 1937 | Box 96 \ 1 scan0113 | |
| Engine overheating complaint and radiator matrix replacement for chassis 3-BU-148. | 25th May 1937 | Box 96 \ 1 scan0114 | |
| Short typed message cancelling arrangements to meet at a station. | 26th May 1937 | Box 96 \ 1 scan0115 | |
| The replacement of a Radiator Matrix on Chassis No. 3-AZ-170 due to an overheating engine. | 26th May 1937 | Box 96 \ 1 scan0116 | |
| Overheating complaint and the replacement of a Mk.VI radiator matrix for chassis 3-AZ-70. | 28th May 1937 | Box 96 \ 1 scan0117 | |
| Letter to The Earl of Rothes advising that Mr. H.C. Drayton's car has left the Works. | 28th May 1937 | Box 96 \ 1 scan0118 | |
| The replacement of a Mk.VI Matrix on Chassis No. 3-AZ-104 due to an overheating engine. | 31th May 1937 | Box 96 \ 1 scan0119 | |
| Complaint about Phantom III von Riedemann's car, 3-BU-104, requesting assistance. | 31th May 1937 | Box 96 \ 1 scan0120 | |
| Returning and replacing two Mk.V Radiator Matrices due to overheating complaints on specific car chassis. | 1st Jun 1937 | Box 96 \ 1 scan0121 | |
| Issues with a Phantom III car, chassis 3-BU-104, specifically a high carburettor level and a gearbox modification. | 1st Jun 1937 | Box 96 \ 1 scan0122 | |
| Inspection, repair, and modification of a carburettor for Chassis No. 3-BU-136. | 1st Jun 1937 | Box 96 \ 1 scan0123 | |
| The examination of a faulty S.U. petrol pump from a Scott Mason chassis. | 5th Jun 1937 | Box 96 \ 1 scan0124 | |
| Examination of a stuck offside unit and a related customer test. | 5th Jun 1937 | Box 96 \ 1 scan0125 | |
| Engine overheating complaint on Chassis No. 3-AZ-90, detailing the replacement of the original Matrix. | 8th Jun 1937 | Box 96 \ 1 scan0126 | |
| Replacement of a radiator matrix on chassis 3-AX-55 due to an engine overheating complaint. | 10th Jun 1937 | Box 96 \ 1 scan0127 | |
| Complaint case memo regarding a customer's new Phantom III car experiencing clutch judder and a request to stiffen the front suspension. | 10th Jun 1937 | Box 96 \ 1 scan0128 | |
| Dispatch of a Phantom III clutch plate for Mr. Dubonnet. | 14th Jun 1937 | Box 96 \ 1 scan0129 | |
| The shipment and fitting instructions for a Phantom III clutch plate for Mr. Dubonnet. | 14th Jun 1937 | Box 96 \ 1 scan0130 | |
| Instructions for sending and fitting a Phantom III clutch plate for a Mr. Dubonnet. | 14th Jun 1937 | Box 96 \ 1 scan0131 | |
| Arrangements for a Phantom III with rear axle trouble to be returned to the Works. | 15th Jun 1937 | Box 96 \ 1 scan0132 | |
| Complaint about tyre mileage and providing expected mileage for various models. | 16th Jun 1937 | Box 96 \ 1 scan0133 | |
| Copy of a customer letter regarding premature tyre wear on a Phantom III. | 15th Jun 1937 | Box 96 \ 1 scan0134 | |
| Customer's complaint about a Phantom III skidding on wet roads and his query about alternative tyres. | 21th Jun 1937 | Box 96 \ 1 scan0135 | |
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