| Description | Date | Identifier | |
| Letter from Shell-Mex and B.P. Ltd discussing lubricant recommendations for gearboxes and steering boxes. | 5th May 1938 | Box 145 \ 3 scan0287 | |
| Letter from Shell-Mex and B.P. Limited regarding grease nomenclature and lubrication recommendations. | 5th May 1938 | Box 145 \ 3 scan0288 | |
| Continuation sheet of a letter from Shell-Mex and B.P. Limited regarding recommendations for Shell Lubricants. | 5th May 1938 | Box 145 \ 3 scan0289 | |
| Telex to Shell Marketing Company arranging a works visit. | 8th Jun 1938 | Box 145 \ 3 scan0290 | |
| Letter from the Shell Marketing Company Film Unit requesting a visit to discuss photographing a chassis. | 7th Jun 1938 | Box 145 \ 3 scan0291 | |
| Request for an electrician and an assistant to help Shell Mex Co. with wiring and lighting for a film. | 24th Jun 1938 | Box 145 \ 3 scan0292 | |
| Letter to Shell Marketing Co. Ltd. regarding a cut-away picture of the Phantom III front end suspension. | 1st Jul 1938 | Box 145 \ 3 scan0293 | |
| Letter from the Shell Film Unit thanking for the use of a chassis for filming. | 5th Jul 1938 | Box 145 \ 3 scan0294 | |
| Letter from Shell-Mex discussing various oils and lubricants like shock absorber oil and hypoid gear lubricant. | 6th Jul 1938 | Box 145 \ 3 scan0295 | |
| Specification document for shock absorber oil from Vauxhall Motors Limited. | 8th Jul 1938 | Box 145 \ 3 scan0296 | |
| Letter to Shell-Mex & B.P. Ltd. regarding shock absorber oils and impartiality in future oil recommendations. | 8th Jul 1938 | Box 145 \ 3 scan0297 | |
| Letter from Shell Marketing Company's Film Unit regarding a drawing of a front wheel suspension. | 8th Jul 1938 | Box 145 \ 3 scan0298 | |
| Letter from Shell-Mex House regarding clarification on oil grades and future impartiality in instruction books. | 11th Jul 1938 | Box 145 \ 3 scan0299 | |
| Letter to Shell-Mex & B.P. Ltd. requesting a price quote for 250 gallons of light shock absorber oil. | 18th Jul 1938 | Box 145 \ 3 scan0300 | |
| Letter from Shell-Mex discussing pricing for shock absorber oil and arrangements for discussions on grease and Hypoid Gear Oils. | 22th Jul 1938 | Box 145 \ 3 scan0301 | |
| Letter from Shell-Mex House questioning the lubricant recommendations for the Phantom III and Bentley 4 1/4 litre Hypoid Rear Axles. | 25th Oct 1938 | Box 145 \ 3 scan0302 | |
| Letter discussing various lubricant recommendations for components like steering boxes, universal joints, and shock dampers. | 27th Oct 1938 | Box 145 \ 3 scan0303 | |
| Letter to Shell-Mex and B.P. Ltd. regarding lubricant recommendations for rear axles and steering boxes. | 27th Oct 1938 | Box 145 \ 3 scan0304 | |
| Letter to Shell-Mex and B.P. Ltd. regarding a request for data sheets on 1939 Rolls-Royce and Bentley cars. | 2nd Nov 1938 | Box 145 \ 3 scan0305 | |
| Letter from Shell-Mex House to Mr. G.H. Grylls regarding Hypoid lubricants and a discussion held in July. | 2nd Nov 1938 | Box 145 \ 3 scan0306 | |
| Letter to G.W. Todd of Shell Mex and B.P. Ltd. regarding grease nomenclatures. | 3rd Nov 1938 | Box 145 \ 3 scan0307 | |
| Letter from The Petroleum Board concerning a misunderstanding over Shell No.1 Spirit and the E.P. position with Pool Oils. | 1st Nov 1939 | Box 145 \ 3 scan0308 | |
| Order for 2-gallons of E.P. oil to be sent to the Petroleum Board. | 3rd Nov 1939 | Box 145 \ 3 scan0309 | |
| Letter to The Petroleum Board requesting a 2-gallon quantity of proposed Pool E.P. oil. | 3rd Nov 1939 | Box 145 \ 3 scan0310 | |
| Letter from Shell-Mex House regarding the supply of oil for testing purposes. | 6th Nov 1939 | Box 145 \ 3 scan0311 | |
| Order for a 50-gallon barrel of Castrolite oil. | 25th Jan 1940 | Box 145 \ 3 scan0312 | |
| Booklet on the running-in of internal combustion engines from Edward Joy & Sons Ltd. | 25th Jan 1940 | Box 145 \ 3 scan0313 | |
| Complaint letter to the Paris Depot regarding poor customer service from Imperial Airways. | 1st Sep 1937 | Box 146 \ 1 scan0001 | |
| Confirming the return of three water connections to Derby. | 2nd Sep 1937 | Box 146 \ 1 scan0002 | |
| Typed letter regarding a complaint sent to Imperial Airways about a lack of courtesy. | 3rd Sep 1937 | Box 146 \ 1 scan0003 | |
| Letter from Franco-Britannic Autos Ltd to Imperial Airways forwarding complaints from Rolls-Royce engineers regarding inconvenience and service issues. | 3rd Sep 1937 | Box 146 \ 1 scan0004 | |
| Request for two sets of large type Bentley wheels for chassis B.117-EJ to deal with complaint cases. | 3rd Sep 1937 | Box 146 \ 1 scan0005 | |
| The despatch of wheels and tyres for chassis B.117.EJ, including recommended tyre pressures. | 7th Sep 1937 | Box 146 \ 1 scan0006 | |
| The dispatch of five 4x17 wire wheels to Mr. Sleator in Paris for use on chassis B.117.EJ. | 7th Sep 1937 | Box 146 \ 1 scan0007 | |
| Cover note to Bentley Motors attaching a copy of a letter from M. Jacques Hauvette concerning chassis B. 116 BL. | 10th Sep 1937 | Box 146 \ 1 scan0008 | |
| Translated letter from a customer detailing issues with pump rattles and potential vapour lock when driving in the Pyrenees. | 6th Sep 1937 | Box 146 \ 1 scan0009 | |
| Enquiry from A. Duckhams Ltd. about the performance of their 'Adcoids' additive in a Bentley B.35.KW trials car. | 14th Sep 1937 | Box 146 \ 1 scan0010 | |
| Fan received from Chateauroux with a badly bent blade. | 14th Sep 1937 | Box 146 \ 1 scan0011 | |
| Response regarding the availability of the Bentley trials car B-35-KU and the planned testing of Adcoids. | 17th Sep 1937 | Box 146 \ 1 scan0012 | |
| Request for detailed information on customer complaints regarding returned Ph.III Mk.VI matrices for reconditioning. | 18th Sep 1937 | Box 146 \ 1 scan0013 | |
| Letter discussing attendance at the Paris Salon and arranging for entrance cards. | 21th Sep 1937 | Box 146 \ 1 scan0014 | |
| Information on radiator shake complaints for the Phantom III car. | 23th Sep 1931 | Box 146 \ 1 scan0015 | |
| Letter from The Society of Motor Manufacturers and Traders regarding travel concessions for the Paris Automobile Salon. | 24th Sep 1937 | Box 146 \ 1 scan0016 | |
| From Paris regarding radiator shake on the Phantom III and a new stream-lined model. | 24th Sep 1937 | Box 146 \ 1 scan0017 | |
| Investigations into overheating complaints on three Phantom III cars. | 24th Sep 1937 | Box 146 \ 1 scan0018 | |
| Summary of customer complaints regarding overheating issues with Phantom III vehicles. | 24th Sep 1937 | Box 146 \ 1 scan0019 | |
| Complaints of Phantom III overheating and radiator specifications for various customers. | 24th Sep 1937 | Box 146 \ 1 scan0020 | |
| Letter regarding Bentley wind resistance tests and a potential trip to Paris for the Salon or Motor Show. | 28th Sep 1937 | Box 146 \ 1 scan0021 | |
| Letter from Paris concerning customer feedback on a Bentley's brake drums and clutch, with a query about fitting a Phantom III type clutch. | 28th Sep 1937 | Box 146 \ 1 scan0022 | |
| Brake drums, clutch lining experiments, and a proposal for a new aero-dynamic Bentley project. | 1st Oct 1937 | Box 146 \ 1 scan0023 | |
| Communication regarding complaints of Phantom III overheating. | 4th Oct 1937 | Box 146 \ 1 scan0024 | |
| Typed letter discussing travel arrangements for the Paris Motor Show and a subsequent meeting in Derby. | 5th Oct 1937 | Box 146 \ 1 scan0025 | |
| Brake drums, clutch, and body design for a Bentley. | 5th Oct 1937 | Box 146 \ 1 scan0026 | |
| Typed letter from 'Rm' to 'Sr' discussing arrangements for a visit involving a Depot Meeting, a Retailers' Lunch, and a Motor Show. | 7th Oct 1937 | Box 146 \ 1 scan0027 | |
| Steering complaint and remedial actions for chassis 3.AZ.140. | 7th Oct 1937 | Box 146 \ 1 scan0028 | |
| Replacing cross steering springs and investigating contaminated oil in the spring housings of a Phantom III chassis. | 7th Oct 1937 | Box 146 \ 1 scan0029 | |
| Request to despatch two Bentley clutch plates to Paris. | 8th Oct 1937 | Box 146 \ 1 scan0030 | |
| Dispatch of two 10' 'Long' type clutch plates to Pierre Louis Dreyfus. | 8th Oct 1937 | Box 146 \ 1 scan0031 | |
| Under-poundage clutch springs supplied by Borg and Beck and the recommended fix involving washers. | 9th Oct 1937 | Box 146 \ 1 scan0032 | |
| Forwarding of two 10-inch Bentley Clutch plates to the Paris Depot. | 9th Oct 1937 | Box 146 \ 1 scan0033 | |
| Investigations into overheating issues with defective Mk VI and Ph.III radiator cores. | 9th Oct 1937 | Box 146 \ 1 scan0034 | |
| Brief typed note arranging a luncheon in London following the Paris Show. | 13th Oct 1937 | Box 146 \ 1 scan0035 | |
| Steering effects of a low front end on chassis 3.AZ.140. | 14th Oct 1937 | Box 146 \ 1 scan0036 | |
| Engine misfire for Chassis 3.AX.201, owned by the Maharaja of Baroda, due to slack distributor pivot pins. | 14th Oct 1937 | Box 146 \ 1 scan0037 | |
| Follow-up letter regarding complaints of Phantom III overheating. | 15th Oct 1937 | Box 146 \ 1 scan0038 | |
| Overheating issue on chassis 3.AZ.34 belonging to Mr. Fitz Aucher. | 15th Oct 1937 | Box 146 \ 1 scan0039 | |
| Investigation into an overheating engine for Mr. R.W. Fitz Aucher's chassis 3.AZ.34. | 15th Oct 1937 | Box 146 \ 1 scan0040 | |
| Chassis 3.AZ.34 detailing incomplete work and radiator markings. | 14th Oct 1937 | Box 146 \ 1 scan0041 | |
| Telephone message transcript detailing the travel and meeting arrangements for 'Sr.' and 'Faroux'. | 16th Oct 1937 | Box 146 \ 1 scan0042 | |
| Clarifying which type of matrices (Mk.V or Mk.VI) were fitted to specific cars. | 18th Oct 1937 | Box 146 \ 1 scan0043 | |
| Complaints of overheating in Phantom III cars, focusing on radiator matrix types and replacements. | 19th Oct 1937 | Box 146 \ 1 scan0044 | |
| Cover letter forwarding a customer's response regarding their vehicle's water temperature. | 19th Oct 1937 | Box 146 \ 1 scan0045 | |
| Copy of a letter from a customer, Mr. Fitz-Aucher, regarding a vehicle temperature reading. | 20th Oct 1937 | Box 146 \ 1 scan0046 | |
| Examination report on the crankshaft and main bearings of an engine for reconditioning purposes. | 20th Oct 1937 | Box 146 \ 1 scan0047 | |
| The condition and modification of connecting rod bearings and crankshaft journals after 44,115 Kms. | 20th Oct 1937 | Box 146 \ 1 scan0048 | |
| Use of cushioned plates to fix noisy and jaggering clutches on the Phantom III model. | 20th Oct 1937 | Box 146 \ 1 scan0049 | |
| Letter discussing potential causes for steering wobble, including grit in the damper valves and spring changes for chassis 3.AZ.140. | 21th Oct 1937 | Box 146 \ 1 scan0050 | |
| Communication regarding complaints of Phantom III overheating. | 21th Oct 1937 | Box 146 \ 1 scan0051 | |
| Various electrical faults found on specific car chassis. | 22th Oct 1937 | Box 146 \ 1 scan0052 | |
| Inquiry regarding an end cutter supplied to centralise pole pieces in S.U. electric petrol pumps. | 25th Oct 1937 | Box 146 \ 1 scan0053 | |
| The type of fulcrum pins found on chassis 3.AZ.212 during front brake modifications. | 26th Oct 1937 | Box 146 \ 1 scan0054 | |
| Front suspension issues, dampers, and spring poundage on chassis 3.AZ.140. | 26th Oct 1937 | Box 146 \ 1 scan0055 | |
| Slack pivot pin in the distributor for chassis 3.AX.179, owned by General Aranguren. | 26th Oct 1937 | Box 146 \ 1 scan0056 | |
| Requesting clarification on the type of bearings and their fitment time for chassis B.8.GA. | 28th Oct 1937 | Box 146 \ 1 scan0057 | |
| The difficulty of replacing a 1/4' stud in a clutch housing for chassis 3-HE-9. | 28th Oct 1937 | Box 146 \ 1 scan0058 | |
| Enclosing a cutting from 'l'Auto' concerning brakes for the specialists. | 29th Oct 1937 | Box 146 \ 1 scan0059 | |
| Various main bearings and clutch plates for Bentley and Rolls-Royce chassis. | 29th Oct 1937 | Box 146 \ 1 scan0060 | |
| Letter regarding the performance report of the Paris Trials Car, tested by Mr. Marcel Michelin and compared to a Phantom III and a Bugatti. | 29th Oct 1937 | Box 146 \ 1 scan0061 | |
| Translated letter from Marcel Michelin praising the Phantom III's performance after a journey from Paris to Clermont. | 24th Oct 1937 | Box 146 \ 1 scan0062 | |
| Comparison of journey times between a Rolls Royce and a Bugatti from Paris to Moulins. | 30th Oct 1937 | Box 146 \ 1 scan0063 | |
| Trial of an 11' driven clutch plate with Thermoid facings for a 25/30 model. | 30th Oct 1937 | Box 146 \ 1 scan0064 | |
| Dispatch and modification of various clutch plates and facings. | 2nd Nov 1937 | Box 146 \ 1 scan0065 | |
| Type of main bearings and connecting rods fitted to chassis B.8.GA. | 2nd Nov 1937 | Box 146 \ 1 scan0066 | |
| Accompanying a translation of an article by Charles Farroux on the Michelin 'Pilot' tyre. | 3rd Feb 1937 | Box 146 \ 1 scan0067 | |
| Translation of a document describing the new Michelin 'Pilot' tyre. | 2nd Nov 1937 | Box 146 \ 1 scan0068 | |
| Michelin's development of tyres, focusing on reducing lateral 'give' and improving drift-resistance. | 2nd Nov 1937 | Box 146 \ 1 scan0069 | |
| Technical comparison between the 'Pilot' and 'Superconfort' tyres, detailing differences in rim size, section, weight, and performance. | 2nd Nov 1937 | Box 146 \ 1 scan0070 | |
| Wheel and tyre design, focusing on Michelin's innovations with lower pressure tyres and wheel construction. | 2nd Nov 1937 | Box 146 \ 1 scan0071 | |
| Comparison diagram of a 'Present' tyre and rim design versus a 'Pilot' tyre and rim design. | 2nd Nov 1937 | Box 146 \ 1 scan0072 | |
| The advantages of the 'Pilot' tyre, its construction, and performance benefits. | 2nd Nov 1937 | Box 146 \ 1 scan0073 | |
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