| Description | Date | Identifier | |
| Mrs. Body's car, questioning the removal of shock absorbers and mentioning a potential car change. | 16th Dec 1928 | Box 47 \ 2 Scan202 | |
| The removal of Duplex Hartford shock absorbers from chassis 87-AL for Mrs. Body. | 17th Dec 1929 | Box 47 \ 2 Scan203 | |
| Circulating a customer testimonial for a Phantom II. | 31th Dec 1929 | Box 47 \ 2 Scan204 | |
| Customer complaints about engine idling, gear-changing, and dynamo output for car GXO-69. | 3rd Jan 1930 | Box 47 \ 2 Scan205 | |
| Engine tuning, gearbox protection, and a higher output machine for chassis GXO-69. | 4th Jan 1930 | Box 47 \ 2 Scan206 | |
| Radiator overheating problem on a Phantom car and a temporary fix. | 25th Oct 1929 | Box 47 \ 2 Scan207 | |
| Performance modifications for a customer's Phantom II chassis. | 15th Jan 1930 | Box 47 \ 2 Scan208 | |
| Specific car and chassis modifications required for a vehicle intended for Mr. Fairey. | 17th Jan 1930 | Box 47 \ 2 Scan209 | |
| Acceptance test of chassis 164-XJ for Col. Peacock and recommending a modification to prevent complaints. | 31th Jan 1930 | Box 47 \ 2 Scan210 | |
| Car springing issues, weight distribution, and potential policy changes for special cases. | 31th Jan 1930 | Box 47 \ 2 Scan211 | |
| Ongoing trouble with the springing on chassis 87-AL for a Mrs. Body. | 4th Feb 1930 | Box 47 \ 2 Scan212 | |
| Letter from Mary Body concerning the availability of her car, chassis 87-AL, for fitting new springs. | 31th Jan 1930 | Box 47 \ 2 Scan213 | |
| Copy of a letter to a customer regarding experiments on new springs for a Phantom Chassis 87-AL. | 3rd Feb 1930 | Box 47 \ 2 Scan214 | |
| Agreeing to an engine change in chassis 164-XJ for Col. Peacock, to fit a new type inertia slipper drive. | 5th Feb 1930 | Box 47 \ 2 Scan215 | |
| Modifications for Mr. Fairey's car 34-GN, and the status of stiffer road springs pending experimental tests. | 12th Feb 1930 | Box 47 \ 2 Scan216 | |
| Customer's mileage and arranging an examination of a treated cylinder block. | 13th Feb 1930 | Box 47 \ 2 Scan217 | |
| Internal memorandum regarding an axle hum issue caused by incorrect lubrication, and the importance of standardising oils. | 13th Feb 1930 | Box 47 \ 2 Scan218 | |
| Cover letter for a quarterly complaints report concerning the New Phantom and Late 20 HP Chassis. | 15th Feb 1930 | Box 47 \ 2 Scan219 | |
| Quarterly complaints report for the 40/50 HP Phantom model for the quarter ending 31.12.29. | 31th Dec 1929 | Box 47 \ 2 Scan220 | |
| Tabular report on vehicle complaints, the number of cars affected, and corresponding technical remarks. | 31th Dec 1929 | Box 47 \ 2 Scan221 | |
| Customer complaints about engine overoiling, seized slipper drives, and exhaust blows, along with remarks and proposed solutions. | 31th Dec 1929 | Box 47 \ 2 Scan222 | |
| Customer complaints, the number of cars affected, and associated remarks or technical solutions. | 31th Dec 1929 | Box 47 \ 2 Scan223 | |
| Summary of customer complaints regarding 'Servo Jaggers' and 'Noisy Tappets'. | 31th Dec 1929 | Box 47 \ 2 Scan224 | |
| Quarterly complaints report for the 20 HP model for the quarter ending 31st December 1929. | 31th Dec 1929 | Box 47 \ 2 Scan225 | |
| Engine complaints, 'Engine Slipper Drive' and 'Engine Overoiling', with car counts and technical remarks. | 31th Dec 1929 | Box 47 \ 2 Scan226 | |
| Vehicle complaints, the number of affected cars, and engineering remarks. | 31th Dec 1929 | Box 47 \ 2 Scan227 | |
| Summary report of vehicle complaints, the number of cars affected, and the remedial actions taken. | 17th Feb 1930 | Box 47 \ 2 Scan228 | |
| Arranging the loan of a car for a day and providing a mileage update. | 17th Feb 1930 | Box 47 \ 2 Scan229 | |
| Quarterly complaint sheet detailing two technical points for the Phantom model. | 18th Feb 1930 | Box 47 \ 2 Scan230 | |
| Arranging a date for a full-day car examination. | 19th Feb 1930 | Box 47 \ 2 Scan231 | |
| Arranging for a car to be taken to Derby, with multiple handwritten annotations and signatures. | 22th Feb 1930 | Box 47 \ 2 Scan232 | |
| Quarterly report detailing complaints and required experimental attention for the 20 HP and Phantom models. | 27th Feb 1930 | Box 47 \ 2 Scan233 | |
| Fragment inquiring about the failure of a 1-WJ coupling. | 28th Feb 1930 | Box 47 \ 2 Scan234 | |
| Quarterly complaints report on the 20 HP chassis, discussing issues with the starting carburetter, and suggestions for exhaust washers and a self-contained pinion. | 28th Feb 1930 | Box 47 \ 2 Scan235 | |
| Customer complaint about a 'Camshaft Squawk' on Chassis 121-WJ. | 4th Mar 1930 | Box 47 \ 2 Scan236 | |
| Notes from a conference regarding the quarterly return of customer complaints. | 6th Mar 1930 | Box 47 \ 2 Scan237 | |
| Vehicle issues including radiator water quality, component failures, and proposed solutions for various parts. | 6th Mar 1930 | Box 47 \ 2 Scan238 | |
| Remedies for engine over-oiling, squeaking exhaust chokes, slipper drives, and exhaust blow. | 6th Mar 1930 | Box 47 \ 2 Scan239 | |
| Faults and proposed remedies for various vehicle components including exhaust manifolds, shock absorbers and springs. | 6th Mar 1930 | Box 47 \ 2 Scan240 | |
| Ongoing technical issues and remedies for various car models. | 6th Mar 1930 | Box 47 \ 2 Scan241 | |
| Report outlining various vehicle component issues and their respective statuses or proposed solutions. | 19th Mar 1930 | Box 47 \ 2 Scan242 | |
| Customer's letter about a fatal car crash and their concerns regarding the vehicle's braking system. | 19th Mar 1930 | Box 47 \ 2 Scan243 | |
| Query regarding the suitability of spark plugs for a high-speed trip to France in Mr C. R. Fairey's car, 34-GN. | 21th Mar 1930 | Box 47 \ 2 Scan244 | |
| Response to a query regarding an accident, defending the braking system and axle control on the F.2B series and Phantom II models. | 26th Mar 1930 | Box 47 \ 2 Scan245 | |
| Complaints of rear suspension issues on the Phantom II model. | 1st Apr 1930 | Box 47 \ 2 Scan246 | |
| Log of complaints and modifications for weak rear springs on Phantom II chassis. | 10th Apr 1930 | Box 47 \ 2 Scan247 | |
| Mr. Fairey's enthusiastic feedback on his new Phantom II car and its performance. | 10th Apr 1930 | Box 47 \ 2 Scan248 | |
| Feedback from Mr. Fairey on his Phantom II (Chassis 34-GN), detailing performance praise and technical issues. | 10th Apr 1930 | Box 47 \ 2 Scan249 | |
| Issues with oil pressure, dynamo charging rate, dashboard lighting, and radiator shutters. | 10th Apr 1930 | Box 47 \ 2 Scan250 | |
| Vehicle performance and issues identified, including bonnet locks, brake pedal, and suspension. | 10th Apr 1930 | Box 47 \ 2 Scan251 | |
| List of faults and required rectifications for chassis 34-GN. | 14th Apr 1930 | Box 47 \ 2 Scan252 | |
| Adjustments and resolving complaints on a Phantom II, 34-GN, for Mr. Fairey. | 14th Apr 1930 | Box 47 \ 2 Scan253 | |
| Solutions for various vehicle issues including oil, radiator, dynamo, brakes, lighting, and bonnet locks. | 14th Apr 1930 | Box 47 \ 2 Scan254 | |
| Complaints and bodywork on Mr. Fairey's car, suggesting it doesn't need to come to the Works. | 14th Apr 1930 | Box 47 \ 2 Scan255 | |
| Rectifying rattles, chassis complaints, a faulty axle, and a dynamo upgrade for car 34-GN. | 15th Apr 1930 | Box 47 \ 2 Scan256 | |
| Self-starter failure for Chassis 183-XJ, diagnosing an overly strong pinion spring. | 16th Apr 1930 | Box 47 \ 2 Scan257 | |
| Complaints and solutions for cold draughts caused by the Phantom II side brake lever gap. | 17th Apr 1930 | Box 47 \ 2 Scan258 | |
| Requesting a new fan bracket and a larger output dynamo for chassis 34-GN FAIREY. | 23th Apr 1930 | Box 47 \ 2 Scan259 | |
| Car 34-GN Fairey, a delay in dispatching parts, and an axle failure on another car. | 23th Apr 1930 | Box 47 \ 2 Scan260 | |
| The examination of spark plugs received from Messrs. Douglas Seaton Ltd. | 30th Apr 1930 | Box 47 \ 2 Scan261 | |
| Letter from Douglas Seaton Ltd. regarding bad running issues with Dr. James Thompson's car, chassis GFN-52, attributed to faulty K.L.G. plugs. | 28th Apr 1930 | Box 47 \ 2 Scan262 | |
| Spark plug pre-ignition and standardizing new stepped insulator K.L.G. plugs for the 20 HP model. | 5th May 1930 | Box 47 \ 2 Scan263 | |
| Fitting new lower rated front springs to chassis 82-AL to resolve springing complaints. | 5th May 1930 | Box 47 \ 2 Scan264 | |
| Investigation into fumes entering the car cabin via the side brake lever gap and proposed solutions. | 5th May 1930 | Box 47 \ 2 Scan265 | |
| Query regarding an oil recommendation for a customer's 20/25 HP chassis, GLR-7. | 12th May 1930 | Box 47 \ 2 Scan266 | |
| Customer complaints of draughts from the side brake lever gap and proposing a solution. | 5th May 1930 | Box 47 \ 2 Scan267 | |
| Advantages and disadvantages of different springing options for Phantom II and 20 HP models. | 14th May 1930 | Box 47 \ 2 Scan268 | |
| Analysis of customer complaints regarding car ride quality, specifically low speed dithering and pitching. | 14th Aug 1931 | Box 47 \ 2 Scan269 | |
| Issues with rear and front spring deflection, its effect on steering, and potential compromises. | 14th May 1930 | Box 47 \ 2 Scan270 | |
| Suspension design, comparing hydraulic and friction shock absorbers, and considering future development of front suspension. | 14th May 1930 | Box 47 \ 2 Scan271 | |
| Continuation page of a typed memorandum or report. | 5th May 1930 | Box 47 \ 2 Scan272 | |
| The performance of new type lower rated front springs fitted to chassis 82-AL. | 5th May 1930 | Box 47 \ 2 Scan273 | |
| Customer's feedback on the car's back springs and suspension performance. | 19th May 1930 | Box 47 \ 2 Scan274 | |
| Customer complaints about the springing and riding qualities of the Phantom II and 25 HP models. | 23th May 1930 | Box 47 \ 2 Scan275 | |
| Shock absorber loading and suspension tests to improve ride comfort. | 23th May 1930 | Box 47 \ 2 Scan276 | |
| Improvements and customer complaints for the Phantom and 20 HP models, specifically concerning drilled valves and ride quality. | 23th May 1930 | Box 47 \ 2 Scan277 | |
| List of customer complaints regarding suspension bumping on buffers, with suggested remedies. | 23th May 1930 | Box 47 \ 2 Scan278 | |
| List of vehicle suspension issues and remedies for specific customer cars. | 23th May 1930 | Box 47 \ 2 Scan279 | |
| List of chassis numbers with details of suspension faults and remedies. | 23th May 1930 | Box 47 \ 2 Scan280 | |
| Fitting stronger rear springs and friction shock absorbers to Mr. Fairey's car. | 23th May 1930 | Box 47 \ 2 Scan281 | |
| New chassis (11-GY) for a customer in Hague, referencing a complaint about their current car (99-WR). | 23th May 1930 | Box 47 \ 2 Scan282 | |
| A replacement chassis for a customer, detailing specific usage requirements for springing adjustments. | 20th May 1930 | Box 47 \ 2 Scan283 | |
| Arrangements for car 179-XJ (Mertzanoff) to be sent to the Works for modification before delivery. | 28th May 1930 | Box 47 \ 2 Scan284 | |
| Internal query regarding the cost and necessity of fitting additional shock absorbers for customer Mertzanoff's car, 179-XJ. | 6th Mar 1930 | Box 47 \ 2 Scan285 | |
| Modification of a customer's car with special springs and shock absorbers. | 4th Jun 1930 | Box 47 \ 2 Scan286 | |
| Potential overheating issues with chassis 117-WJ and possible solutions. | 12th Jun 1930 | Box 47 \ 2 Scan287 | |
| Page two of a memorandum requesting atmospheric temperature data from Hopkinson for future reference. | 6th Jun 1930 | Box 47 \ 2 Scan288 | |
| Complaint letter from Nicholls Brothers regarding a boiling issue with chassis 117-WJ. | 6th Jun 1930 | Box 47 \ 2 Scan289 | |
| Recommendations to resolve an overheating issue on chassis 117-WJ, regarding the fan belt and front undershield. | 27th Jun 1930 | Box 47 \ 2 Scan290 | |
| List of customer cars experiencing excessive steering toe-in, with owner details and mileage. | 16th Jun 1930 | Box 47 \ 2 Scan291 | |
| A complaint concerning the poundage of shock absorbers for car 137-XJ, owned by The Hon. O. Winn. | 16th Jun 1930 | Box 47 \ 2 Scan292 | |
| Engine improvements and remedies for a complaint regarding the R.C. Rootes' demonstration car GDP-36. | 16th Jun 1930 | Box 47 \ 2 Scan293 | |
| Effect of rubber engine mountings and compression ratio on engine 'boom' in the 20/25 HP chassis. | 17th Jun 1930 | Box 47 \ 2 Scan294 | |
| Correcting a mistake in the quarterly complaints report regarding Phantom II brake issues. | 30th Jun 1930 | Box 47 \ 2 Scan295 | |
| Quarterly complaints report for Phantom I, Phantom II, 20 HP, and 25 HP chassis. | 30th Jun 1930 | Box 47 \ 2 Scan296 | |
| Quarterly complaints report for the 40/50 HP Phantom model, detailing specific failures and remedies. | 31th Mar 1930 | Box 47 \ 2 Scan297 | |
| Customer complaints, the number of cars affected, and remarks on remedial actions. | 31th Mar 1930 | Box 47 \ 2 Scan298 | |
| Summary of vehicle complaints, fault counts, and remarks on fixes. | 31th Mar 1930 | Box 47 \ 2 Scan299 | |
| Summary table of vehicle complaints, the number of cars affected, and technical remarks on causes and solutions. | 31th Mar 1930 | Box 47 \ 2 Scan300 | |
| Quarterly complaints report for the 20 HP model for the quarter ending 31st March 1930. | 31th Mar 1930 | Box 47 \ 2 Scan301 | |
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